I think the hotel is a little bit overrated. For 4.5 star hotel, I think their shuttle bus service is incomprehensive and cannot cater to guest's needs. I have already given my flight details and I expect they will arrange the pickup for me. However, when I arrived at the airport, I was noticed that I am too late for the shuttle bus and I have to take a taxi to go there. The same things happened for their shuttle bus service to night market. Moreover, the facility's information is not enough and I don't even know what activities they organize for fitness and everything has to be booked. Third, the view of the hotel is not as beautiful as shown in the photo coz there is a construction site near the surroundings which destroys the beauty of the hotel. However, the staff are helpful and friendly and I still enjoy the holiday in the hotel. But I would think this hotel is just under my expections.