Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your appreciation will be shared with our team members, which will be of great encouragement, as we continue to strive towards service levels which our guests will come away with positive impressions.
We look forward to welcoming you back soon
Kind regards,
The Management
8/10 不錯
CHI FAI
家人同遊
2020年3月5日
讚好:住宿狀況和客房舒適度
地點非常方便, 房間寬大舒適, 但房清潔一般.
泳池漂亮夠大 非常舒服
CHI FAI
於 2020 年 2 月住了 4 晚
The Management 於 2020年3月6日的回應
Dear Chi Fai,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your feedback has also enabled us an opportunity to address the areas highlighted for improvements ahead.
Thank you for your support and we look forward to your return visit soon.
Kind regards,
The Management
10/10 優異
samuel (HK)
多人同遊
2020年2月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Actually, I have no specific choice of place or type. The most important things I will consider for my place of stay would meet my requirement such as parking facility, high service standard with reasonable price.
samuel
於 2020 年 2 月住了 3 晚
The Management 於 2020年2月28日的回應
Dear Guest
Thank you for your good comment. We look forward to your return visit soon.
Kind regards
The Management
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your appreciation will be shared with our team members, which will be of great encouragement, as we continue to strive towards service levels which our guests will come away with positive impressions.
We look forward to welcoming you back soon
Kind regards,
The Management
10/10 優異
TAK MAN SUPER
家人同遊
2020年2月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境好,早餐好,服務好
TAK MAN SUPER
於 2020 年 2 月住了 5 晚
The Management 於 2020年2月24日的回應
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your appreciation will be shared with our team members, which will be of great encouragement, as we continue to strive towards service levels which our guests will come away with positive impressions.
We look forward to welcoming you back soon
Kind regards,
The Management
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times.
We look forward to your return visit soon.
Kind regards
The Management
8/10 不錯
真實旅客
2020年2月15日
真實旅客
於 2020 年 2 月住了 4 晚
The Management 於 2020年2月17日的回應
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your feedback has also enabled us an opportunity to address the areas highlighted for improvements ahead.
Thank you for your support and we look forward to your return visit soon.
Kind regards,
The Management
10/10 優異
真實旅客
伴侶同遊
2020年2月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
這間酒店原来有2座,beach side 及lake side ,但我訂时也不知道自己是訂那座,beach side 是新式冷氣大堂,lake side 是泰式无冷氣大堂,我被安排入住lake side。
房間大,床舒適,服务人員態度親切有禮,早餐款式多元化,好味道,泳池大,環境好,比beach side 寧静,如床上的棉被厚一点更好,下次再来乜會入住,希望下次再訂时,綱站會顯示訂的是那座酒店,謝謝。
我也想知道自己今次是訂那座的?
真實旅客
於 2020 年 2 月住了 4 晚
The Management 於 2020年2月13日的回應
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times.
We look forward to your return visit soon.
Kind regards
The Management
Dear Guest,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
Dear Guest,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
8/10 不錯
Anna (Hong Kong)
伴侶同遊
2020年1月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is great. It is very convenience for shopping and going to the beach and Bangla Street. Staff of the hotel are very helpful and polite. We stayed at Lakeside Wing which is much better than the Beachside wing. The restaurant, the balcony and swimming pool are much better than Beachside wing. Breakfast is good and menu changes frequently. The lighting in room is not sufficient. The coffee bar should not put just next to the washing basin.
Anna
於 2020 年 1 月住了 4 晚
The Management 於 2020年1月28日的回應
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your feedback has also enabled us an opportunity to address the areas highlighted for improvements ahead.
Thank you for your support and we look forward to your return visit soon.
Kind regards,
The Management
Dear Guest,
We appreciate your effort in highlighting your recent stay experience. Your concerns have been raised to attention for necessary actions.
Please accept our sincere apologies and thank you for your support.
Kind regards,
The Management
8/10 不錯
真實旅客
2020年1月17日
讚好:職員與服務、住宿狀況和客房舒適度
地點方便,附近有商場,夜市,超市。
但清潔度一般,有好多蟻。
真實旅客
於 2020 年 1 月住了 3 晚
The Management 於 2020年1月28日的回應
Dear Guest,
We appreciate your effort in highlighting your recent stay experience. Your concerns have been raised to attention for necessary actions.
Please accept our sincere apologies and thank you for your support.
Kind regards,
The Management
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your feedback has also enabled us an opportunity to address the areas highlighted for improvements ahead.
Thank you for your support and we look forward to your return visit soon.
Kind regards,
The Management
8/10 不錯
真實旅客
2019年12月22日
真實旅客
於 2019 年 12 月住了 5 晚
The Management 於 2019年12月23日的回應
Dear Guest,
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards
The Management
8/10 不錯
YIP MING
多人同遊
2019年12月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YIP MING
於 2019 年 12 月住了 3 晚
The Management 於 2019年12月19日的回應
Dear Yip Ming,
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards
The Management
Dear Guest,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
8/10 不錯
真實旅客
2019年12月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 12 月住了 4 晚
The Management 於 2019年12月16日的回應
Dear Guest
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards
The Management
8/10 不錯
KK (Phuket)
多人同遊
2019年12月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
very convenience for shopping, Big C is just at downstair! good location!
KK
於 2019 年 12 月住了 4 晚
The Management 於 2019年12月16日的回應
Dear KK,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
8/10 不錯
真實旅客
2019年12月3日
讚好:職員與服務和客房舒適度
Great Service
Great Service
真實旅客
於 2019 年 11 月住了 1 晚
The Management 於 2019年12月5日的回應
Dear Guest,
Thank you for your good comments. We look forward to your return visit soon.
Kind regards
The Management
8/10 不錯
真實旅客
2019年12月3日
讚好:客房舒適度
View is nice
View is nice
真實旅客
於 2019 年 11 月住了 1 晚
The Management 於 2019年12月5日的回應
Dear Guest,
Thank you for your good comments. We look forward to your return visit soon.
Kind regards
The Management
6/10 一般
真實旅客
2019年12月3日
讚好:住宿狀況和客房舒適度
great location
great location
真實旅客
於 2019 年 11 月住了 1 晚
The Management 於 2019年12月5日的回應
Dear Guest,
Thank you for your good comments. We look forward to your return visit soon.
Kind regards
The Management
6/10 一般
真實旅客
2019年12月3日
讚好:整潔度、住宿狀況和客房舒適度
Wifi is fast
Wifi is fast
真實旅客
於 2019 年 11 月住了 1 晚
The Management 於 2019年12月5日的回應
Dear Guest,
Thank you for your good comments. We look forward to your return visit soon.
Kind regards
The Management
10/10 優異
Lam
伴侶同遊
2019年11月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staffs are very nice and helpful
location is good and convenience to access local shops
Lam
於 2019 年 10 月住了 4 晚
The Management 於 2019年11月6日的回應
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your appreciation will be shared with our team members, which will be of great encouragement, as we continue to strive towards service levels which our guests will come away with positive impressions.
We look forward to welcoming you back soon
Kind regards,
The Management
Dear Guest,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
Dear Wong,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times.
We look forward to your return visit soon.
Kind regards
The Management
8/10 不錯
真實旅客
伴侶同遊
2019年10月20日
讚好:職員與服務、設施服務和住宿狀況
overall quite good, except the bathroom, it's better to have a curtain.
真實旅客
於 2019 年 10 月住了 3 晚
The Management 於 2019年10月21日的回應
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times.
We look forward to your return visit soon.
Kind regards
The Management
10/10 優異
真實旅客
2019年10月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 9 月住了 4 晚
The Management 於 2019年10月17日的回應
Dear Guest
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards
The Management
10/10 優異
Francis
伴侶同遊
2019年10月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
May be not the best but the most convenient hotel in Phuket. Next to th most big shopping mall and Big C supetmarket, Patong street hot events just few minutes walk. Free parking. Excellent swimming pool and big hotel room. But the breakfast has no many selection.
Francis
於 2019 年 10 月住了 2 晚
The Management 於 2019年10月15日的回應
Dear Francis,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times.
We look forward to your return visit soon.
Kind regards
The Management
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your feedback has also enabled us an opportunity to address the areas highlighted for improvements ahead.
Thank you for your support and we look forward to your return visit soon.
Kind regards,
The Management
Dear Guest,
Thank you for your concerns and effort in highlighting your recent stay experience. We regret while some areas may have fallen short of your expectations, we would like to assure that every guest is important without discrimination of any nationality.
Your kind compliments for our staff is appreciated and we are delighted she had been able to deliver the service levels to meet with your request.
Kind regards,
The Management
6/10 一般
真實旅客
2019年9月22日
讚好:職員與服務和設施服務
房間設施舊,房間因冷氣環境變得濕淰淰,沒有添加飲用水。員工有善,地理優越。做spa去big c 方便
真實旅客
於 2019 年 9 月住了 4 晚
The Management 於 2019年10月4日的回應
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times.
We look forward to your return visit soon.
Kind regards
The Management
6/10 一般
真實旅客
2019年9月19日
真實旅客
於 2019 年 9 月住了 4 晚
The Management 於 2019年9月20日的回應
Dear Guest,
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards
The Management
8/10 不錯
真實旅客
伴侶同遊
2019年9月18日
讚好:住宿狀況
pool assess room is good and near lets relax spa within one min by walk.
真實旅客
於 2019 年 9 月住了 4 晚
The Management 於 2019年9月19日的回應
Dear Guest,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your feedback has also enabled us an opportunity to address the areas highlighted for improvements ahead.
Thank you for your support and we look forward to your return visit soon.
Kind regards,
The Management
Dear Kai,
Thank you for sharing your recent stay experience and compliments for the team. Your feedback has also enabled us an opportunity to address the areas highlighted for improvements ahead.
We have shared your concerns with our service team leaders and would like to assure that every effort is being made. Thank you for your support.
Kind regards,
The Management
8/10 不錯
lai wah eva
2019年9月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
lai wah eva
於 2019 年 9 月住了 3 晚
The Management 於 2019年9月11日的回應
Dear Eva,
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards
The Management
10/10 優異
Yo (hk)
2019年9月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Good
Yo
於 2019 年 8 月住了 1 晚
The Management 於 2019年9月2日的回應
Dear Yo,
Thank you for your good comments. We look forward to your return visit soon.
Kind regards
The Management
10/10 優異
Wai yin
2019年8月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
適合一家大小,地點一流超級方便
Wai yin
於 2019 年 8 月住了 2 晚
The Management 於 2019年10月4日的回應
Dear Wai Yin,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
Dear Guest,
Greeting from Millennium Resort Patong Phuket and thank you for your feedback.
We are disappointed that you did not find our service up to your standards and please accept our sincere apologies. We will work on training and our internal delivery processes with our team to deliver a memorable experience for our guests.
Thank you again for your feedback and we look forward to your return visit to experience the change.
Kind regards,
The Management
8/10 不錯
真實旅客
2019年8月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 8 月住了 2 晚
The Management 於 2019年8月26日的回應
Dear Guest
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards
The Management
10/10 優異
Siu Lun
2019年8月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Siu Lun
於 2019 年 8 月住了 2 晚
The Management 於 2019年8月20日的回應
Dear Siu Lun,
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards
The Management
8/10 不錯
ChingChing (Hong Kong)
家人同遊
2019年8月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location of the hotel is excellent. The room is spacious.
ChingChing
於 2019 年 8 月住了 3 晚
The Management 於 2019年8月19日的回應
Dear Ching Ching,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
8/10 不錯
真實旅客
2019年8月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 8 月住了 3 晚
The Management 於 2019年8月16日的回應
Dear Guest
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards
The Management
10/10 優異
真實旅客
親子同遊
2019年8月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like pool access room very convenience and pool very clean
真實旅客
於 2019 年 7 月住了 7 晚
The Management 於 2019年8月9日的回應
Dear Guest,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
10/10 優異
AA
伴侶同遊
2019年8月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall very good, room cleaning and light can be improved
AA
於 2019 年 7 月住了 6 晚
The Management 於 2019年8月6日的回應
Dear AA,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times.
We look forward to your return visit soon.
Kind regards
The Management
6/10 一般
chun ming
2019年8月1日
讚好:整潔度和職員與服務
Good location only
chun ming
於 2019 年 7 月住了 3 晚
The Management 於 2019年8月6日的回應
Dear Chun Ming,
Thank you for your feedback. We would like assure that the interest and well-being of every guest is our priority. Our commitment to delivering quality service standards remain at all times.
Kind regards,
The Management