接待處

歌劇院酒店的評價

2 out of 5
歌劇院酒店
Jecna 12, Prague

評價

6.6
10 分評分,優異;179 則評價中有 22 則" "
8 分評分,不錯;179 則評價中有 61 則" "
6 分評分,一般;179 則評價中有 52 則" "
4 分評分,欠佳;179 則評價中有 28 則" "
2 分評分,很差;179 則評價中有 16 則" "

6.6/10 

整潔度

6.8/10 

職員與服務

7.0/10 

設施服務

6.2/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Sarah

讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel is in a good location with access to public transit right outside the hotel. The building itself is behind a gate and the front door is locked at all times. Felt very safe.
於 2023 年 12 月住了 2 晚

10/10 優異

Istvan

於 2023 年 11 月住了 2 晚
Wathek 於 2023年11月8日的回應
Thank u Istvan for you stay and you are Welcome back again

6/10 一般

Helen

讚好:職員與服務
不滿:設施服務
This is very basic, no frills accommodation. Room was very small, no shower gel or soap, one thin towel. And only one electrical outlet in the entire room! I had to unplug the TV to charge my phone. But it was clean and the staff are excellent. I left a ring in the room and the housekeeper ran out to the street to bring it to me before my taxi arrived. That meant a lot! Thanks again to her!
於 2023 年 9 月住了 4 晚
Wathek 於 2023年10月1日的回應
Dears Helen, THank u for ur review. Just to explane, hand soap in exch bath room we offer like standard, but shower gel we do not offer. about the electrical outlet, in each room there 3 , one in the entry and two next to the beds , you dou did not see them and you did not ask us about that.Thank again for ur stay.

6/10 一般

Jan

讚好:整潔度和職員與服務
Halt relativ billig
於 2023 年 4 月住了 3 晚

8/10 不錯

Jakub

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Dobrý a čistý hostel
Dobré a férové odbavení na poslední chvíli. Vybavení pokojů odpovídá zvolené cenové úrovni. Všude čisto. Byl to sobotní večer, trochu byla slyšet hudba z vedlejšího klubu, ale nic nezvladatelného.
於 2023 年 2 月住了 1 晚

8/10 不錯

Marc

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 4 晚

8/10 不錯

真實旅客

商務旅客
讚好:整潔度和職員與服務
Good budget option for Prague, very central. It is a bit loud if you're looking for a quiet stay.
於 2022 年 11 月住了 5 晚

8/10 不錯

THOMAS

於 2022 年 4 月住了 1 晚

10/10 優異

Sophie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was lovely and clean, really happy with value of our stay. I would defiantly recommend staying here and I will be staying here again when I next visit Prague. Walking distance to city centre and convenient location to transportation. :)
於 2022 年 2 月住了 2 晚
Wathek 於 2022年2月14日的回應
Dear Sophie, thank u very much for ur stay and for taking the time to review the place and you are always welcome again in the future.

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 4 晚
Wathek 於 2021年11月29日的回應
Thank u very much for taking the time to review our place

10/10 優異

Matus

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 2 晚
Wathek 於 2021年6月17日的回應
Thank u for zou stay and you are welcome again

8/10 不錯

JOSE MANUEL

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 7 晚

8/10 不錯

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Впечатления весьма хорошие, все чисто.
於 2020 年 4 月住了 1 晚
wathek 於 2020年6月14日的回應
thank you very much for taking the time to make a review

6/10 一般

真實旅客

於 2020 年 3 月住了 2 晚

2/10 很差

Ueda

不滿:職員與服務
於 2020 年 2 月住了 1 晚

6/10 一般

umran

讚好:住宿狀況
不滿:客房舒適度
於 2019 年 9 月住了 3 晚
wathek 於 2019年11月6日的回應
Dears,thank you very much for taking the time to review our pension City Center & L`Opera

8/10 不錯

Oliver

讚好:整潔度、職員與服務和客房舒適度
於 2019 年 10 月住了 3 晚
Wathek 於 2019年10月21日的回應
Dears,thank you very much for taking the time to review our pension City Center & L`Opera

8/10 不錯

Yusuf

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Wathek 於 2019年10月18日的回應
Dear sir, Thank you for your stay and for taking the time to review our pension

10/10 優異

Ross

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚
Wathek 於 2019年10月18日的回應
Dear Ross, Thank you for your stay and for taking the time to review our pension and you are welcome again. best regards, Wathek

6/10 一般

真實旅客

讚好:整潔度和職員與服務
Overnatningsmulighed
Et billigt sted hvis det kun skal bruges til overnatning
於 2019 年 7 月住了 7 晚
wathek 於 2019年8月7日的回應
Dears, Thank you for your stay and we hope you had a nice time in Prague

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
於 2019 年 7 月住了 1 晚
Wathek 於 2019年8月7日的回應
Dears, Thank you for your stay and we hope you had a nice time in Prague

6/10 一般

Marian

不滿:客房舒適度
於 2019 年 6 月住了 2 晚
Wathek 於 2019年8月7日的回應
Dears, Thank you for your stay and we hope you had a nice time in Prague

6/10 一般

Maria vincenza

不滿:整潔度、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
Wathek 於 2019年8月7日的回應
Dears, Thank you for your stay and we hope you had a nice time in Prague

4/10 欠佳

NATALIA

不滿:整潔度、職員與服務和客房舒適度
5 дней в Праге
Я жила в этом отеле 4 ночи. Расположение действительно хорошее. Я везде ходила пешком. До Карлова моста 30 минут, до Вацлавской улицы 15 минут. Ехать от автовокзала Флоренс 3 остановки на метро, а не 6, как написано на сайте. Обстановка в номере очень простая. При мне за 5 дней никто не убирался. Только один раз поменяли полотенца. Да мусор вынесли по моей просьбе. Я ходила босиком по номеру, так к вечеру у меня ступни ног были черные. Пол из плитки. Видно, его очень редко моют. Но самое ужасное было то, что когда я приехала - хостел был закрыт и на ресепшен никого не было. Я сидела на улице под дверью где-то с полчаса, думая с ужасом, что придется сейчас идти искать другой вариант заселения. Как потом выяснилось, сотрудник уходил пообедать и закрыл двери. Правда, извинился и объяснил. Но я испытала очень неприятные чувства за эти полчаса. Так что, если приедете и закрыто все - не паникуйте. Может быть скоро кто-нибудь появится. Еще ужасно было то, что в ночь с пятницы на субботу у них проходят всенародные гуляния в сквере неподалеку. Громкая музыка долбила по мозгам до 4 утра. Я не могла уснуть. А за эту ночь еще берут двойную цену. За мучения дополнительные. Ну, если в будние дни и на 1 ночь, то можно остановиться. Но в пятницу - если только вы сами позажигать приехали.
於 2019 年 6 月住了 4 晚

6/10 一般

真實旅客

讚好:整潔度、職員與服務和住宿狀況
The woman very kind and good service, but the man who helped along the day not help it, just say sorry sorry my problem was about the the internet it’s not good, and the other hand you cannot prepared coffe by yourself!!
於 2019 年 6 月住了 2 晚
Wathek 於 2019年6月19日的回應
dears, thank you for taking the time for review. but in fact the WIFI internet is very good and strong in all our rooms, if you inform us in which date you were here i can inform u if any problem was with WIFI.

10/10 優異

Dal

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent value for money!
For the small amount we paid for the room we were not too sure what to expect as the pictures shown do not cover every room available. We has single beds as requested and our own bathroom. The room was very basic but clean and the shower in the bathroom was excellent with great pressure and easy to use. We didn't speak much Czech at all but managed to get across to the staff what we wanted and their grip on English was enough for us to get taxis ordered for the airport etc. Overall, very clean and tidy, basic accommodation and not too far from everything as long as you don't mind a walk, tram or taxi ride. Excellent value for the money. (If you want gold taps and waiter service, you will need to pay a lot more and get a hotel closer to the centre of town). We were happy with the cost as it meant more money for beer!!!
於 2019 年 6 月住了 3 晚
Wathek 於 2019年6月12日的回應
dears, thank u for taking the time to review our place and we hope you had a nice time in Prague

6/10 一般

Marek

讚好:職員與服務
不滿:住宿狀況和客房舒適度
Standard raczej hostelu a nie hotelu. W pokoju 3-osobowym, 2 standardowe łóżka plus piętrowe łóżko metalowe. Standard obiektu wymaga całkowitej renowacji. Plusem jest miła obsługa i lokalizacja
於 2019 年 4 月住了 1 晚

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Cheap
Yes, Pension City Center & L`Opera was cheap. And you remembered how cheap it was when you were there. The staff was difficult to locate, rooms were cleaned about every other day, and the musk of our room was pretty strong. The walls are thin and you can hear everything on the other side. However, the location is great. If you're looking for a cheap place to lay your head down at night, this is the place for you.
於 2019 年 3 月住了 3 晚

6/10 一般

真實旅客

家人同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
The property is in a quieter part of the city which was what we were looking for. Unfortunately when we got there the front desk had my reservation down as 1 person rather than 2. I had been given a twin room but only given one set of bedding. This was resolved but not exactly quickly. The room was functional and came with a wet room which was pleasant. Our key jammed in the front door and again we were not met with good customer service. Givent the vast number of options in Prague I don't think I would stay here again
於 2019 年 3 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好:整潔度和職員與服務
The staff was nice and the property is great value for money. The hot shower was so welcomed after a long rainy day. The room was really cold at times though.
於 2019 年 3 月住了 3 晚
Wathek 於 2019年3月14日的回應
Thank you your time to review the pension and we hope you had a nice time in Prague

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was nice. Located centrally and I recommend it.
於 2019 年 3 月住了 1 晚
Wathek 於 2019年3月14日的回應
Thank for your time to review the pension and you are welcome again

6/10 一般

真實旅客

讚好:整潔度和職員與服務
Ok
A calefação deixou um pouco a desejar, e a cama é bem mole. Mas chegamos muito tarde e tinha uma pessoa para nos receber.
於 2019 年 3 月住了 1 晚
Wathek 於 2019年3月14日的回應
Thank you for you time to make the review and we hope you had a nice time in Prague

8/10 不錯

ju ling

讚好:職員與服務和住宿狀況
於 2019 年 1 月住了 2 晚
wathek 於 2019年1月18日的回應
Dears, thank you for taking the time to review and we hope you had a nice stay in Prague.

8/10 不錯

Zuzana

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
vše ok
ok
於 2019 年 1 月住了 2 晚
Wathek 於 2019年1月8日的回應
Thank you for ur stay and we hope you had good time in Prague

4/10 欠佳

Pierre

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Horreur !
Il est scandaleux qu'un tel hôtel soit référencé chez Hotel.com. D'abord ils m'ont prélevé 2 fois le montant de la réservation sur ma carte de crédit et j'ai été obligé de le prouver par écrit pour qu'ils fassent des recherches de leur coté. Hotel délabré, lits de camp grinçant de 70cm de large, pas d'isolation phonique, le tout pour un pris de 150 €/nuit. Bref une arnaque pour touriste voulant réveillonner à Prague
於 2018 年 12 月住了 3 晚
Wathek 於 2019年1月8日的回應
Dear sir, we thank you for you review even we do not agree with it. -The first thing about the payment , the 50% paid twice by mistake we refunded it at once and we are very sorry about this mistake. - about the price, it was price for New year Eve!!. - about what you wrote that it is a fraud place, we re sorry to here it even it is not true at all and big lie !!!, We thank you agian for ur review

8/10 不錯

真實旅客

讚好:職員與服務
Pas cher et très bien situé. Personnel tres sympa
於 2018 年 12 月住了 7 晚
Wathek 於 2019年1月8日的回應
Thank you for review and we hope you had good time in Prague

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 2 晚
Wathek 於 2018年12月19日的回應
thank you very much for you review and you enjoyed your stay in Prague

8/10 不錯

Johnny

讚好:職員與服務和住宿狀況
Douche pas très chaude .soucis de prises électriques qui fonctionnent une fois sur deux. Dans l' ensemble rapport ensemble qualité/ prix correct et emplacement à quelques minutes du vieux prague
於 2018 年 11 月住了 3 晚
Wathek 於 2018年12月19日的回應
Thank you for your review and we hope that you enjoyed your stay in Prague

10/10 優異

Mária

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ďakujeme personálu penziónu, milí a ochotní.. Cítili sme sa tam naozaj dobre, izba bola super, oddelená od ostatnej časti-co sme skutočne ocenili keďže mame radšej ticho a pokoj.. Co sa týka čistoty tak nie je čo vytknúť, všetko bolo čisté. Ešte musím vyzdvihnúť aj lokalitu a dostupnosť k centru mesta, pokiaľ si neurobíte obchádzku ako my tak pri Lucerne ste v rámci 7mich minút. Ďakujeme ešte raz a určite sa tam ubytujeme znova a znova..
於 2018 年 11 月住了 4 晚
Wathek 於 2018年11月14日的回應
Dobry den pani Maria, Jsme jenom radi ze jste byly spokojeny u nas, dekujeme a tesime se na pristi pobyt u nas.

6/10 一般

Janne Nesset

讚好:職員與服務
不滿:住宿狀況
於 2018 年 7 月住了 1 晚
Wathek 於 2018年11月8日的回應
Dears, thank you for your stay at our place and you are welcome again

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bra sikkerhet på hotellet og fin gangavstand til gamle byen! Eneste problemet var at det var litt lytt
於 2018 年 10 月住了 4 晚
Wathek 於 2018年10月17日的回應
Thank you for your stay and you are welcome again

8/10 不錯

KINGA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pozytywnie
Bardzo fajny hotel, miła obsługa i świetna lokalizacja!
於 2018 年 9 月住了 1 晚
Wathek 於 2018年10月3日的回應
thank you very much for your stay and you are welcome again

4/10 欠佳

karim

不滿:住宿狀況和客房舒適度
於 2018 年 9 月住了 5 晚
Wathek 於 2018年10月17日的回應
Thanky you for you stay

6/10 一般

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Moyen mais bien placé
Hôtel pension très modeste très bien situé géographiquement. La chambre est toute petite le matelas et sommier très sommaire. La télé ne marchait pas . Difficulté à avoir le wi-fi dans la chambre il faut se rendre sur une pièce palière . Après au vue du prix je n’en demandais pas plus.
於 2018 年 8 月住了 6 晚
Wathek 於 2018年10月17日的回應
Thanky you for you stay

8/10 不錯

muhammed

very nice staff ..thank you.
very good location. very nice staff
於 2018 年 8 月住了 1 晚
Wathek 於 2018年9月5日的回應
dear sir, thank for your stay here and you are welcome again

8/10 不錯

真實旅客

讚好:職員與服務
Buena relación calidad-precio.
Se encuentra en una casa dentro de un patio interior, pero hay una señal en la calle principal y es fácil de encontrar. Falta limpieza y algo de mantenimiento, pero la ubicación y la relación calidad-precio lo hacen muy recomendable. El personal es muy amable.
於 2018 年 7 月住了 2 晚
Wathek 於 2018年9月5日的回應
dears, thank you for your stay and you are welcome again.

6/10 一般

真實旅客

不滿:住宿狀況和客房舒適度
Good location close to city centre but very basic room with old furniture (eg broken bed) and 12" old style TV. Room not cleaned for 5 days, no shower gel provided. Reception staff friendly but never there.
於 2018 年 6 月住了 7 晚

4/10 欠佳

nancy

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Smells Like A Dirty Ashtray Room
The area was very convenient. My nonsmoking room smelled like someone that chained smoked for forty years had lived in it. You could smell it from outside the room. The bedding was thin, frayed, and faded, but it looked clean. The second bed in the room just had a yellowed bottom sheet. The bed was so uncomfortable, my back hurt for several days after leaving. The shower had rusted spots where the coating had chipped off. There was one stained towel and no lamp. To read in bed, you had to have the overhead light on. The help looked/acted like they were leftovers from the Soviet era. If you decide to stay here, make sure to bring your own toilet paper unless you like recycled newsprint toilet paper. It looked like most of the guests were either drunken frat boys or families from Russia. Avoid this
於 2018 年 6 月住了 2 晚

2/10 很差

Claudia (Brørup)

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Not recommendable
Would not recommend this hotel to anyone. We were 5 people crammed into a room that nearly could not fit all our 4 beds (1 twinbed). It was pooly cleaned, and was not cleaned during our 4 day stay. No sunlight reached the room og the area outside it, and it gave the room a wet and cold feeling. Even our bed and blankets were feeling wet when we came back after a long day out. You share a fridge and a microwave in the hallway with the rest of the hotel. Our toilet was very loose and moved around when we sat on it. The bottom of our not very nice looking shower was broken and we had to put a towel in the bottom not to scratch our feet. Alle the beds squeaked every time you sat on it or moved around in it. You could also feel all the springs in the bed. Very low quality!!! Parking will only fit a small car. On the positive side: the staff was very helpfull and the subway system was very close by. But we will never ever stay there again - rather pay a bit more and then not be creeped out by the room.
於 2018 年 5 月住了 4 晚

8/10 不錯

Michelle

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
2 nights stay at L OperA
Comfortable 2 nights stay. Accessible.
於 2018 年 5 月住了 2 晚