We arrived from an over seas flight then drove from Madrid to the hotel 1.5hrs . The lady at the front desk gave us a hard time BC check in is at 1PM . She had a really crapy attitude. The hotel was almost empty. I asked her if the room was available or if it had to be cleaned and she said it didn’t matter check in was at 1PM . So we sat in the lobby for about a half hour fell asleep on the couch . She felt sorry for us I guess and at about 12:15 gave us our room . But she was not friendly and not nice . I could understand if the hotel was busy and the room not cleaned but Damm what a way to receive people ! She warmed up at the end . I didn’t argue with her I just asked her if we could have the room earlier and asked if the hotel was busy , she replied the policy of 1PM check in. Whatever. Not very nice . We felt like we were annoying her , we didn’t feel welcome .
alvy
於 2023 年 10 月住了 1 晚
10/10 優異
Emad
2023年8月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Muy amables. Han facilitado todo
Emad
於 2023 年 8 月住了 1 晚
10/10 優異
Roberto
2023年7月17日
Roberto
於 2023 年 7 月住了 1 晚
6/10 一般
Raquel
2023年7月9日
讚好:職員與服務
El Spa muy recomendable.
Raquel
於 2023 年 7 月住了 2 晚
10/10 優異
JUAN
2023年6月4日
讚好:整潔度、職員與服務和住宿狀況
Buen alojamiento, confortable y tranquilo con buen restaurante. Desayuno muy bueno. Personal amable y atento.
JUAN
於 2023 年 6 月住了 1 晚
8/10 不錯
Fernando
2023年6月4日
讚好:整潔度、職員與服務和住宿狀況
Estancia agradable
Fernando
於 2023 年 5 月住了 1 晚
10/10 優異
Anne
2023年5月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very Tranquil
Wonderful place very tranquil our room overlooked the vineyard, so dis the terrace lovely for a glass of wine in the evening or extra coffee after breakfast in the morning.
Staff very friendly and attentive