Puerto del Carmen Winery Hotel

"Room clean comfy staff welcoming all great thank you had a great stay"

"Staff were friendly and helpful at reception on both arrival and departure. Breakfast had plenty of variety and was regularly replenished. The room was cleaned daily."

"We sadly only stayed for one night for my partners birthday, but we had a great time and would definitely come back. The hotel was clean, the pool was gorgeous and swimmable in November! Staff were super friendly, helpful and easy to talk to. The beach is just across the road, great location, only 20 minutes from the airport. The strip is another 20 minutes down the road, well connected by local buses. Cannot fault this place! "

"Rooms were fantastically lean excellent staff food was fabulous "

"Great time had. Their greatest asset is their staff. All warm and welcoming. Couldn’t do enough for you. Remembered me and my drink preference from a year ago! Don’t know how to they do it. Food options were more limited this time. But more space for more guests. Still excellent food though. Room was lovely. Very comfortable beds and spacious. Grounds very clean. Very clean through out. Towels seemed to be changed every day. Chocolate on pillow at night was nice. Will be returning a few times next year. Can’t wait! "

"The staff were very helpful and courteous. The room was cleaned every day and the food was lovely. "

"Great location staff friendly bus stop plus taxi rank and spair right outside"

"Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay."

"Staff were really helpful. Everything we needed was at this hotel. We would book again!!!"