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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Hotel in Queenstown with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Breakfast and dinner served, local cuisine
Bar (on property)
Bar (on property)
Copthorne Hotel and Resort Queenstown Lakefront offers a peaceful city center retreat. Enjoy meals at Impressions Restaurant, relax in the spa tub, and use convenient luggage storage. Helpful multilingual staff and a business center make planning daily adventures stress-free.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • 24/7 front desk
The current price is HK$1,381
HK$1,588 total
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
  • 592 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(14 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(21 reviews)

Highlights

Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is HK$1,037
HK$1,193 total
includes taxes & fees
3 Nov - 4 Nov
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About the area

Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk - 0.3 km
  • Queenstown Beach - 5 min walk - 0.5 km
  • Queenstown Mall - 7 min walk - 0.6 km
  • TSS Earnslaw Steamship - 10 min walk - 0.9 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • ‪Cookie Time - ‬6 min walk
  • ‪Novotel Queenstown Lakeside - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Elements Restaurant - ‬5 min walk
  • ‪Speight's Ale House - ‬7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Upscale hotel located in Queenstown City Centre
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Copthorne Hotel and Resort Queenstown Lakefront. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Impressions Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Multilingual staff, smoke-free property and tour/ticket information
  • Concierge services, a banquet hall and a porter/bellboy
  • Guest reviews give top marks for the helpful staff and location
Room features
All 187 rooms feature comforts such as 24-hour room service, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 32-inch TVs with satellite channels
  • LED light bulbs, fridges and heating

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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  • Air conditioning
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8.8 out of 10, Excellent, 1,008 reviews
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HK$1,579 total
includes taxes & fees
4 Nov - 5 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (NZD 15 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17.50 for children
  • Covered self-parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Queenstown Lakefront
Copthorne Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on 3 Nov 2025 start from HK$1,380.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?

Self-parking is available for NZD 15 per day.

What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Checkout is at 10 AM.

Where is Copthorne Hotel and Resort Queenstown Lakefront located?

Located in Queenstown City Centre, this hotel is within a 5-minute walk of Queenstown Gardens, Queenstown Beach and St Josephs Parish. Queenstown Ice Arena and Williams Cottage are also within 10 minutes.

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Reviews

Copthorne Hotel and Resort Queenstown Lakefront Reviews

8.2

Very good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 401 out of 1002 reviews
Rating 8 - Good. 374 out of 1002 reviews
Rating 6 - Okay. 154 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

Reviews

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price and good for short stays if you just need a place to sleep. The pool was under construction during our visit, but it wasn’t a problem since we only stayed overnight.
Stayed 3 nights in Sep 2025

6/10 Okay

Houda

Liked: Cleanliness, staff & service
Nice hotel with a beautiful view of the lake…bathrooms need updating ASAP..we had a couple of leaks…a little dated but still a pleasant stay. That view makes up for the little mishaps!
Stayed 1 night in Sep 2025

6/10 Okay

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's almost near everything and walkable some of the attractions.
Stayed 4 nights in Apr 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet and clean and had everything we needed. We enjoyed the restaurant and bar. The location was perfect as we could walk to shops and restaurants.
Stayed 1 night in Apr 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great location and nice staff

Great location, it was clean and the staff were really nice and friendly. The bed was super comfortable, perfect location. The room was just a bit tired, the hotel just needs some minor renovations. It was worth the money we paid for during a long weekend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Copthorne.Highly recommended 💯
Stayed 5 nights in May 2025

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
Staff was very helpful and place was great for walking down to main street
Stayed 2 nights in Dec 2024

10/10 Excellent

KA WAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and cozy place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ting Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and great location!
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Loved the staff, helpful as due to the size of hotel we had to get directions a couple of times from the lobby to our room in another block/ wing of the hotel. Staff provided a map and other and staff were helpful when asked. The view from our room was gorgeous of the mountains. There is path through a local park which is close by that you can take to the center of Queenstown with restaurants and stores. Ate a couple of times at on site restaurant and service and food was good.
Stayed 3 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat older, but well-kept. Great location, easy walk to shops and restaurants.
Stayed 3 nights in Jan 2025

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating as we had to stay an extra night because of lost luggage from plane. Very nice people. Highly recommend! Room clean and comfortable beds.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and our room 1455
Stayed 3 nights in Aug 2024

8/10 Good

Suvrata

Liked: Cleanliness, room comfort

Enjoyed the stay.

Great location 5 min walk to the centre. Had the Lakeview suite. View was spectacular. Close to airport. Very comfortable bed. Just a bit dated.
Stayed 4 nights in Feb 2025

10/10 Excellent

Malcolm

Liked: Staff & service, amenities, property conditions & facilities
Great service by staff, comfortable bed

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Overall all was good. Did not like the $15 parking fee nightly. Fortunately found a park on street. Needs totally refurbishment but bed was very comfortable and it was toasty warm. Wonderful meals also.
Stayed 1 night in Apr 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Room was spacious and nicely decorated. Foyer area is also lovely
Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Queenstown shopping, restaurants and bars. All within walking distance. Great view over the lake in the Lake View rooms.
Stayed 2 nights in May 2023

8/10 Good

ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great views, friendly staff, comfortable room. walking distance to downtown.
Stayed 3 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a suite with a fantastic view over the lake. Bed and shower were excellent. We used hotel parking which was convenient. Hotel is a 10 minute walk to shopping and restaurants with botanical garden access on the way.
Stayed 2 nights in Nov 2024

8/10 Good

Madeleine Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, short walk to the main town area and lakefront. Nice views and spacious comfortable rooms. Good value for money.
Stayed 1 night in Sep 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view especially with the snow. Nice and quiet & warm
Stayed 1 night in May 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it as we chose a room with a view and balcony. Absolutely stunning views. Also easy walk into town . Great location
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aa
Stayed 2 nights in Feb 2025