Hi, Thank you for your rating. We're pleased to see that you enjoyed your stay with us and to hear that you liked our location. We hope to welcome you back again soon. Best Wishes,

Hi, Thank you for your feedback and rating. We're pleased to see that you enjoyed your stay. We hope to welcome you back again soon. Best Wishes,

嗨凯文， 我们很遗憾听到您在入住期间遇到一些顾虑。 我们的客房服务团队将解决这个问题。 但我们很高兴听到您喜欢我们的客户服务。 感谢您的反馈，我们希望很快再见到您。 最好的祝愿，

Dear Hoi Pan, Thank you very much for taking the time to rate your stay with us. It is a pleasure to see you had a great time. We would like to say a big thank you on behalf of the whole team for this wonderful feedback you're leaving us. We are looking forward to welcoming you back into the hotel very soon. Best regards.

Dear Min, Thank you very much for taking the time to rate your stay with us. It is a joy to see that you enjoyed your time spent at Penta and we would be really happy to welcome you back into the hotel very soon. Best regards.

Dear Mwaka,Thank you for your positive review, we appreciate it.We're delighted to hear that you found our hotel to be well-maintained and our service satisfactory. Your kind words about the cleanliness of your room are particularly appreciated, as our housekeeping team works diligently to ensure a spotless environment for our guests.While we are pleased with the positive aspects of your stay, we are always eager to ensure complete guest satisfaction. If there are any specific services or amenities you felt could be enhanced, we welcome your insights as they are invaluable for our continuous improvement.It is heartening to see that the overall condition of the hotel met your expectations. Our team at Pentahotel Reading takes great pride in maintaining a stylish and comfortable setting for our guests to enjoy.We look forward to welcoming you again soon.Best wishes,Pentahotel Management Team

Dear Cameron,Thank you for sharing your opinion of your stay with us.Our location is one of the things we are very proud of about our hotel.We are so lucky to have such a great position that brings transport options to our guests and must-see attractions closer.We look forward to welcoming you back.Best wishes,Pentahotel Management Team

Dear Debbie,Thank you for your feedback,The comfort of our guests is extremely important to us, so we are very sorry to hear that you were not satisfied in this regard. Please do not hesitate to notify us of such concerns at the time so that we can do our best to find a more comfortable solution. Our dedicated team members are always eager to assist.We hope to have the opportunity of welcoming you back for a more memorable stay.Kind regards,Pentahotel Management Team

Dear Kurt, Thank you for taking the time to share your review.We're pleased to hear that you found our staff to be friendly, as our team strives to provide a warm and welcoming environment for all our guests. We're saddened to hear that other aspects of your stay did not meet your expectations. While we're confident in the trendy and cosy design of our rooms, complete with amenities like premium rain shower heads and larger-than-life beds, we regret that these features did not fully meet your satisfaction. Rest assured, we are committed to offering a memorable experience and continuously work on enhancing our services and amenities.We hope to welcome you back. Best wishes,Pentahotel Management Team

Dear Gregory, Thank you very much for this kind review.We're thrilled to hear you enjoyed the complimentary facilities available, such as pool and ping pong, and found your room both clean and stylish. Our team takes great pride in maintaining a high standard of cleanliness and ensuring our rooms have a trendy and cosy design, as part of our commitment to providing a unique and comfortable environment for our guests. We're also glad that our services met your expectations, and we appreciate your positive feedback on the condition of our hotel.We hope we have the pleasure of seeing you on many more occasions. Best regards,Pentahotel Management Team

Dear Tadeusz,Thank you for taking the time to share your review.We're delighted to hear you found our location convenient for the town centre and that our rooms served your needs well. It's great to know that the shower was to your liking and provided ample space for your toiletries.We regret that our breakfast hours did not meet your expectations on the weekend and appreciate your feedback on this matter. Regarding the TV channels, we offer a 38-inch flat-screen smart TV with premium digital channels and free in-room movies, and we're sorry if this did not meet your viewing preferences. We also acknowledge your comment on our location and understand that the immediate surroundings may not have met your expectations.We're pleased to learn that the cleanliness and condition of our hotel, as well as the service provided by our team, were satisfactory and met 80% of your expectations. We are always striving to provide the best experience and your feedback will help us in that continuous effort.We hope to welcome you back. Best wishes,Pentahotel Management Team

Dear Tia Chanelle, Thank you for taking the time to share your feedback.We are very sorry that you felt our high standards were not met and regret you did not inform our team members at the time so we could have taken action.We would be delighted to welcome you back on another occasion.Best wishes,Pentahotel Management Team

Dear Guest,We appreciate receiving this positive review of your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back soon. Kind regards,Pentahotel Management Team

Dear Guest, Thank you for this great review.We're delighted to hear that you found our rooms impeccably clean, and it's rewarding to know that our hotel's condition met your expectations. Our team is thrilled to receive your compliments on the service we strive to provide. Additionally, your appreciation for the amenities in our rooms is greatly appreciated; we take pride in offering sustainable products by Zenology and ensuring a comfortable stay with our larger-than-life beds and premium rain shower heads.Pentahotel Management Team

Dear Guest,Thank you for taking the time to give your opinion about your stay.We're thrilled to hear that you appreciated our hotel's convenient location, providing easy access to the city centre, ensuring an enjoyable stay for our guests. We're also glad to see the positive impact it had on your visit. We note your ratings on room cleanliness, hotel condition, and service. While our team is dedicated to maintaining high standards in all areas, we recognize there's always room for improvement and appreciate your feedback. We're proud of our stringent cleaning procedures and round-the-clock service, aiming to provide a comfortable and welcoming environment for all our guests.We would love to have the opportunity to better serve you in the future and ensure an experience that reflects the full potential of our amenities and services.The whole team hopes to welcome you back.With very best wishes,Pentahotel Management Team

Dear Guest,Thank you for this kind review following your stay.It's wonderful to hear that our hotel's location enhanced your experience, providing convenient access to local shopping and dining options. We're also delighted that you found our rooms impeccably clean and our hotel's condition to your satisfaction. Our team is thrilled to receive your compliments on the service and room amenities, which we've crafted with care to ensure comfort and quality for all our guests.Pentahotel Management Team

Dear Sir,Thank you for taking the time to share your opinion with us regarding your stay.We're pleased to hear that, despite some areas for improvement, you found our hotel to be a place of interest. Regarding the concerns you've raised, we acknowledge your comments about the plug sockets. While our rooms are designed with guest comfort in mind, including a socket near the bed for convenience, we apologize if the number of sockets did not meet your expectations. Concerning the tea and coffee selection, we aim to cater to a wide range of tastes and will consider your suggestion for future improvements. We also regret to hear about your breakfast experience; we typically pride ourselves on maintaining high standards of cleanliness and service, and it seems we fell short during your visit. Please rest assured that this does not reflect our usual practices, and we are addressing these points with our team to ensure our standards are consistently met.We hope to welcome you back for another visit. All the best,Pentahotel Management Team

Dear Evangeline,Thank you for sharing your opinion after your recent stay.It's delightful to hear that the spaciousness of our rooms contributed to a comfortable stay, and we're thrilled that our commitment to cleanliness met your expectations. Our team takes great pride in providing well-maintained accommodations and it's wonderful to know this was evident during your visit. Additionally, we are glad that our breakfast offerings provided a positive start to your day. While we notice some areas did not quite meet your full satisfaction, we continually strive to deliver the best experience and appreciate all feedback.We look forward to welcoming you back on future visits. Kindest regards,Pentahotel Management Team

Dear Ying,Thank you for sharing the review of your stay with us.We're delighted to hear that the tranquility of your room contributed to a peaceful stay. Our team works diligently to maintain a high standard of cleanliness and overall condition of the hotel, so it's wonderful to see these efforts reflected in your satisfaction. Additionally, we're pleased that you appreciated the amenities provided to enhance your comfort, which include our premium rain shower head and larger-than-life beds, as noted in our information sheet.We look forward to the pleasure of welcoming you back in the future. Kind regards,Pentahotel Management Team

Dear Roy, Thank you very much for your kind review.We're thrilled to hear that our central location met your needs and that you found our team to be excellent. It's wonderful to know that the modern amenities in our rooms contributed to a comfortable stay. We also take pride in our hotel gym and are glad you found it to be exceptional.Pentahotel Management Team

Dear Tiffany, Thank you for this positive review of your stay.We are happy you had an enjoyable stay with us and that you appreciated our high standards.We look forward to welcoming you back on a future visit.Kind regards,Pentahotel Management Team

Dear Manuella,Thank you for taking the time to give us your feedback.We are sorry your stay was not as enjoyable as we would have liked. Our team are on hand to deal with any concerns or issues you may have and regret you did not reach out to us during your stay.We look forward to welcoming you back in the future. All the best.Pentahotel Management Team

Dear Martyn,Thank you for this positive review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope we have the pleasure of seeing you on many more occasions. Best regards,Pentahotel Management Team

Dear Zoe,Thank you for taking the time to leave your review.We're thrilled to hear that our room and services exceeded your expectations, and that you enjoyed the complimentary games and the peaceful, relaxing atmosphere we strive to provide. It's fantastic to know that the spaciousness of our rooms added to the comfort of your stay, all within a convenient distance from the station.We look forward to welcoming you back on a future visit.Kind regards,Pentahotel Management Team

Dear Glenn,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards,Pentahotel Management Team

Dear valued guest, Thank you for your comments and for taking the time to review our hotel. We always take our guests feedback on board and continually work to improve our service. We hope to welcome you back again in the near future. Sincerely, Pentahotel Reading Management

Dear valued guest, Thank you for your comments and for taking the time to review our hotel. We always take our guest's feedback on board and continually work to improve our service. We hope to welcome you back again in the near future. Sincerely, Pentahotel Reading Management

Dear valued guest, Thank you for taking the time to review your stay in Reading with us and I'm delighted to hear you enjoyed the stay.Our team aim to ensure every one of our guests receive the very best experience each and every time they stay with us. We very much hope to welcome you back again soon!

Dear valued guest, Thank you for taking the time to review your stay in Reading with us and I'm delighted to hear you enjoyed the stay.Our team aim to ensure every one of our guests receive the very best experience each and every time they stay with us. We very much hope to welcome you back again soon!

Dear valued guest, Thank you for taking the time to review your stay in Reading with us and I'm delighted to hear you enjoyed the stay.Our team aim to ensure every one of our guests receive the very best experience each and every time they stay with us. We very much hope to welcome you back again soon!

Dear David,Thank you for your kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again soon, Kind regards,Pentahotel Management Team

Dear David,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,Pentahotel Management Team

Dear Ryoko.Thank you very much for sharing your positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.Wishing you all the best and looking forward to your next visit,Pentahotel Management Team

Dear Guest,Thank you for this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,Pentahotel Management Team

Dear Luke,Thank you for this positive review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back.Our kindest regards,Pentahotel Management Team

Dear Guest,Thank you for taking the time to let us know your opinion of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you in the future.Kind regards,Pentahotel Management Team

Hi there, Thanks for reviewing your visit.It means a lot to know that you appreciated our high standards and comfortable rooms.We look forward to seeing you again soon, Kind regards,Pentahotel Management Team

Dear John, Thank you for your review.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We look forward to seeing you again. Best wishes,Pentahotel Management Team

Dear valued guest, Thank you for your comments and for taking the time to review our hotel. We always take our guests feedback on board and continually work to improve our service. We hope to welcome you back again in the near future. Sincerely, Pentahotel Reading Management

Dear valued guest, Thank you for your comments and for taking the time to review our hotel. We always take our guests feedback on board and continually work to improve our service. We hope to welcome you back again soon. Sincerely, Pentahotel Reading Management

Dear valued guest, Thank you for your comments and for taking the time to review our hotel. We always take our guests feedback on board and continually work to improve our service. We hope to welcome you back again in the near future.