外觀

蘭斯中央假日酒店 (IHG 旗下酒店) (睡房已裝修)的評價

4 out of 5

評價

8.2

很好

10 分評分,優異;690 則評價中有 237 則" "
8 分評分,不錯;690 則評價中有 295 則" "
6 分評分,一般;690 則評價中有 107 則" "
4 分評分,欠佳;690 則評價中有 40 則" "
2 分評分,很差;690 則評價中有 11 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

7.8/10 

設施服務

8.0/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

WING LUNG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚

10/10 優異

David (Dallas)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at this property were great. They helped us get parked and were super friendly. The room was comfortable and located close to shops and restaurants.
於 2024 年 3 月住了 2 晚
Flory 於 2024年3月19日的回應
Dear sir, Many thanks for your kind review, we very appreciate it. We're delighted to see that you had a pleasant stay with us. We hope to be part of your future travels ! Kind regards, FloryFront desk

8/10 不錯

Alexandra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hôtel agréable et parfaitement situé . Nous avons déjeuner dans une chambre duplex avec nos enfant. . Chambre très fonctionnelle au calme . Acceuil très sympathique.
於 2024 年 2 月住了 1 晚
Flory 於 2024年2月12日的回應
Chère madame, C'est avec grand plaisir que nous lisons votre commentaire ! Nous sommes très heureux que vous ayez apprécié l'ensemble de nos services.Toute notre équipe espère vous revoir prochainement ! Cordialement, FloryService réception

10/10 優異

Catherine

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a lovely hotel, the reception staff are so helpful, they went above and beyond what you would expect
於 2024 年 1 月住了 1 晚
Flory 於 2024年1月29日的回應
Dear madam, Thank you very much for your kind feedback !We are pleased to read that you had a pleasant stay with us and we hope to see you soon again. Kind regards, Flory

6/10 一般

Kay

家人同遊, 寵物同遊
Dated property, leaking sink, leaking coffee machine. When sofa bed is open, there is almost no room left..
於 2024 年 1 月住了 1 晚
Flory 於 2024年1月9日的回應
Dear, Thank you for sharing a comment concerning your recent experience in our hotel. We're sorry that you encountered some issues in your room. You can be assured that we're going to look into it. We look forward to welcoming you soon again !Kind regards, Flory

10/10 優異

stuart

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Flory 於 2024年1月8日的回應
Dear sir, Thank you for this feedback ! See you soon again, Kind regards, Flory

10/10 優異

Fangfang

於 2023 年 12 月住了 2 晚
Flory 於 2024年1月8日的回應
Dear, Thank you for this feedback ! We're pleased to see that you had a good stay with us. See you soon again, Kind regards, Flory

8/10 不錯

TETSUYOSHI

於 2023 年 11 月住了 1 晚
Flory 於 2023年12月5日的回應
Dear sir,Thank you for this feedback ! We are pleased to see that you had a pleasant stay with us. See you soon again ! Kind regards, Flory

8/10 不錯

Friederike

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和設施服務
Das Zimmer ließ sich,bedingt durch das defekte Fenster schlecht beheizen, das ist aber ein Problem bei fast allen Fenstern im Haus. Super ist die zentrale Lage und die Aussicht von der Dachterrasse.
於 2023 年 11 月住了 3 晚
Flory 於 2023年11月16日的回應
Dear sir, Thank you for taking the time to leave us a feedback after your recent stay with us.Be assured that your comment about the window in your room has beed considered and we will fix it as soon as possible. See you soon again.Kind regards, Flory

8/10 不錯

Boris

讚好:整潔度和職員與服務
於 2023 年 10 月住了 2 晚
Flory 於 2023年11月2日的回應
Cher monsieur, Notre équipe vous remercie pour ce retour. Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Au plaisir de vous revoir ! Cordialement, Flory

10/10 優異

Marcelo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Experience
Lovely hotel, very well located and easy access from train station - walkable distance. Honest breakfast, friendly staff.
於 2023 年 10 月住了 1 晚
Flory 於 2023年10月30日的回應
Dear Marcelo, Thank you very much for your kind feedback, we really appreciate it. It's a pleasure to see that you had a good stay with us. Kind regards, Flory

8/10 不錯

PIERRE

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Très bon hôtel
於 2023 年 10 月住了 1 晚
Flory 於 2023年10月29日的回應
Cher monsieur, Nous souhaitons vous remercier pour ce retour, nous sommes ravis que vous ayez passé un bon séjour parmi nous ! Cordialement, Flory

10/10 優異

Federico

讚好:整潔度、職員與服務和住宿狀況
Great location, quite practical to go anywhere in Reims or the towns nearby.
於 2023 年 10 月住了 2 晚
Flory 於 2023年10月14日的回應
Dear sir, Thank you very much for your kind review ! We are delighted to read that you enjoyed your stay in our hotel. We hope to be part of your future travels ! Kind regards, Flory

10/10 優異

Nirmal

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location and good, clean hotel with excellent staff.
於 2023 年 9 月住了 2 晚
Flory 於 2023年10月11日的回應
Dear, Thank you very much for your kind feedback !It's a pleasure to read that you had a good stay with us. See you soon again ! Best regards, Flory

6/10 一般

Alexander

於 2023 年 10 月住了 3 晚
Flory 於 2023年10月30日的回應
Dear sir, Thank you for taking the time to leave us a feedback concenring your recent stay with us. See you soon again. Kind regards, Flory

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Flory 於 2023年10月10日的回應
Bonjour, Notre équipe vous remercie pour ce retour !Nous sommes enchantés que vous ayez passé un agréable séjour dans notre hôtel. Cordialement, Flory

8/10 不錯

R

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Flory 於 2023年10月10日的回應
Bonjour, Nous vous remercions d'avoir pris le temps de noter votre récent séjour parmi nous.Nous espérons que ce dernier fut à la hauteur de vos attentes ! Bien à vous, Flory

10/10 優異

Ray

於 2023 年 9 月住了 1 晚
Flory 於 2023年10月1日的回應
Dear sir, Many thanks for your feedback, we really appreciate it. It's a pleasure to see that you had a good stay with us ! See you soon again. Kind regards, Flory

10/10 優異

nathalie

於 2023 年 9 月住了 1 晚
Flory 於 2023年9月25日的回應
Chère madame, Nous vous remercions pour ce retour ! Nous sommes très heureux que vous ayez passé un agréable séjour parmi nous. Cordialement,Flory

10/10 優異

ILANA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
מלון נהדר במיקום נהדר
於 2023 年 9 月住了 1 晚
Flory 於 2023年9月24日的回應
Dear madam, Thank you very much for your kind comment ! We're glad that you had a good stay with us. See you soon again ! Flory

2/10 很差

Salvador

於 2023 年 9 月住了 2 晚
Flory 於 2023年9月24日的回應
Dear sir, We are sorry to see that you have been disappointed by your stay with us. Do not hesitate to inform us how we can improve our sevices and better serve you next time. Kind regards, Flory

8/10 不錯

cedric

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Flory 於 2023年9月22日的回應
Bonjour monsieur, Merci beaucoup pour ce retour !Nous sommes ravis que vous ayez apprécié votre séjour parmi nous.Au plaisir de vous revoir, Flory

8/10 不錯

Gunhild

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Zentrale, ruhige Lage. Gutes Frühstück. Leider nur Oberlichtfenster
於 2023 年 8 月住了 2 晚
Flory 於 2023年9月19日的回應
Dear, Thank you for this feedback. Our staff is pleased to see that you enjoyed the central location and the calm of our hotel. We hope to see you soon again ! Kind regards, Flory

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Valeur sûre à Luxembourg
l’hôtel Royal est une valeur sûre à Luxembourg 🇱🇺 C’est un magnifique établissement … Rien à signaler de particulier.
於 2023 年 9 月住了 1 晚

6/10 一般

Roberto

於 2023 年 9 月住了 2 晚
Flory 於 2023年9月19日的回應
Dear sir, Thank you for taking the time to leave us a feedback after your recent stay in our hotel. Do not hesitate to contact us and tell us how we can improve our services ! Kind regards, Flory

10/10 優異

Roger

於 2023 年 9 月住了 4 晚
Flory 於 2023年10月10日的回應
Cher monsieur, Merci beaucoup pour ce retour !Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Cordialement, Flory

4/10 欠佳

maria de la concepcion (San luis potosi)

於 2023 年 9 月住了 1 晚
Flory 於 2023年10月1日的回應
Dear madam, We are sorry to see that you didn't appreciated your stay with us.Do not hesitate to contact us so we can improve the quality of our services ! Kind regards, Flory

4/10 欠佳

Dan

家人同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
The staff were very helpful. Room service was great. Location is the best. Their air conditioning is non-existent. It was 90 degrees outside and about the same in the unit. The say it’s working but it’s not, it was miserable. The breakfast buffet is just terrible. One morning the eggs were way over cooked and the next day they were raw and loose uneatable. One day the sausage and bacon were literally burnt and the next day the sausage was good but the bacon was raw and undercooked. By our last day we could hardly get ourselves to go down and eat before we left the hotel. We are long time loyal Holiday Inn customers. This was far from what we usually experience. This place was dirty and really unkept. I was surprised that Holiday Inn folks allow this place to be a part of their group. While there we
於 2023 年 9 月住了 3 晚
Flory 於 2023年10月27日的回應
Dear sir, Thank you for taking the time to leave us a review after your recent stay in our hotel. We are truly sorry to read that your stay didn't meet your expectations. Be assured that all your comments are read carefully and taken into account.We hope to have the opportunity to see you again and give you a better experience. Kind regards, Flory

6/10 一般

GUILLERMO

Fraco
Quarto sem frigobar, atendimento muito impessoal
於 2023 年 9 月住了 2 晚
Flory 於 2023年10月27日的回應
Dear sir, Thank you for leaving us your thoughts concerning your recent stay in our hotel. We are sorry to read that the minibar in your room didn't work, we will look into it and fix it as soon as possible. Kind regards, Flory

8/10 不錯

MARCIA (APO)

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Area of hotel is outstanding, everything is walkable (shopping, dining, cinema, sites). Inside the hotel was average, elevator need upgrading, parking is small and tight. Restaurant on the 7th floor is overpriced, average tasting and they are in need of a true bartender! The room with balcony was nice and clean and roomy, AC worked beautifully, but don’t pay for balcony room. You don’t get to see anything due to the tall partitions. It’s mainly for those that smoke not for viewing.
於 2023 年 9 月住了 3 晚
Flory 於 2023年9月9日的回應
Dear madam, Thank you for your review ! We are pleased to read that you appeciated your stay in our hotel. We look forward to welcoming you soon again. Kind regards, Flory

10/10 優異

Elizabeth Leigh

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Could not have been happier with my stay! Convenient location, clean and quiet room, great breakfast, the staff was amazing~ a special shout out to the lady who works at the breakfast Buffett, made us feel right at home. Would definitely stay there again!
於 2023 年 8 月住了 4 晚
Flory 於 2023年9月6日的回應
Dear madam, Thank you so much for your very kind review ! It's a real pleasure to read it. We hope to see you soon again ! Best regards, Flory

8/10 不錯

rudolf

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 3 晚
Flory 於 2023年9月6日的回應
Dear sir, Thank you for your feedback. We're pleased to see that tou enjoyed your stay in our hotel ! Kind regards, Flory

10/10 優異

Bernard

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
Flory 於 2023年9月1日的回應
Bonjour monsieur, Nous vous remercions pour ce retour ! Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Au plaisir de vous revoir, Cordialement, Flory

6/10 一般

Johan

Ligging van het hotel is prima, uitbreiding drukte van de stad. Airco van het hotel was stuk. Ontbijt valt ook enorm tegen. Kamers zijn wel schoon en netjes.
於 2023 年 8 月住了 2 晚
Flory 於 2023年8月26日的回應
Dear sir, Thank you for taking the time to leave us a review concerning your stay with us. We are sorry that the airco in your room didn't work, we will look into it.Also, do not hesitate to tell us how we can improve our breakfast so we can better serve you next time ! Kind regards, Flory

4/10 欠佳

Peter

於 2023 年 8 月住了 1 晚
Flory 於 2023年8月26日的回應
Dear sir, Thank you very much for your good feedback, we very appreciate it ! See you soon again ! Kind regards, Flory

8/10 不錯

Ameya

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Simple gem in Reims
Wonderful location, in center of Reims but off the main square so quieter. We were greeted by a very friendly woman who helped us settle in and allowed us to store our luggage the next day. The room was clean, comfortable with the basic amenities and the breakfast was served in a lovely restaurant with a great overlook of the city.
於 2023 年 7 月住了 1 晚
Flory 於 2023年8月25日的回應
Dear, Many thanks for your kind review ! We are glad to read that you had a very good stay with us. The complete satisfaction of our guests is our priority !We hope to see you soon again !Kind regards, Flory

6/10 一般

Robin

多人同遊
讚好:整潔度、住宿狀況和客房舒適度
Can't believe a 4star hotel has no bar or restaurant open on a Sunday, very poor service there.
於 2023 年 8 月住了 3 晚
Flory 於 2023年8月15日的回應
Dear, Thank your for leaving us your opinion concerning your recent stay with us. We are sorry to read that you are disappointed that our bar and restaurant are closed on sunday. We hope that our front desk staff helped you to find a good alternative ! See you soon again. Kind regards, Flory

10/10 優異

Elaine

讚好:整潔度、職員與服務、設施服務和住宿狀況
An excellent choice - impeccable service, luxurious room and so convenient for the centre.
於 2023 年 7 月住了 1 晚
Flory 於 2023年7月26日的回應
Dear madam, Thank you so much for your kind review, we really appreciate it ! We are glad to read that you had a great stay with us.See you soon again ! Kind regards, Flory

6/10 一般

Anni

家人同遊
不滿:整潔度
Pari yötä Reimsissa
Hotellihuoneet eivät olleet erityisen hyviä ja ilmastointi oli heikko.
於 2023 年 7 月住了 2 晚
Flory 於 2023年7月23日的回應
Dear Anni, Thank you for leaving us your feedback concerning your recent stay with us. We are sorry to read that you were disappointed by your room.Also, we will look into the airco to fix it as soon as possible. We hope to see you soon again ! Kind regards, Flory

10/10 優異

Elaine

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Lovely hotel with friendly helpful staff. Below ground parking and car lift a little scary but handy to have available.
於 2023 年 7 月住了 1 晚
Charlene 於 2023年7月15日的回應
Dear Elaine,We thank you for your positive comments on our hotel and are delighted to read that you appreciated the service and the interactions with our team. We would be happy to welcome you again in the future.Kind regards,Charlene

8/10 不錯

Kelly

讚好:整潔度、職員與服務和住宿狀況
Excellent location
於 2023 年 6 月住了 3 晚
Charlene 於 2023年7月7日的回應
Dear Kelly,Thank you for your review and for choosing our hotel for your stay. We are pleased to read that you appreciated the hotel and the location. We look forward to welcoming you again on your next trip in Champagne.Regards,CharlenePremière de Réception,

8/10 不錯

R A

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Hotel but to say the parking is tight would be an understatement particularly if you are directed to the lower floor via the cae lift !!! Restaurant is superb and more than makes up for the parking
於 2023 年 6 月住了 1 晚
Flory 於 2023年7月1日的回應
Dear R A, Thank you for this feedback. We're glad that you had a good stay with us.It's true that our parking can be tight, depending on the size of your car. There is a public parking close to our hotel with which we have specials rates, maybe it can me more convenient for your next stay with us ! We look forward to welcoming you soon again ! Kind regards, Flory

10/10 優異

Michael

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great locations to the downtown area for shopping and dining. Parking garage available which is a bonus, due to limited downtown parking
於 2023 年 6 月住了 2 晚
Flory 於 2023年6月30日的回應
Dear sir, Many thanks for your kind review ! We are delighted to read that you had a good stay with us. We hope to see you soon again. Kind regards, Flory

10/10 優異

Richard (New York)

讚好:整潔度、職員與服務和住宿狀況
The hotel is only a 10 min walk to many restaurants and the train station.
於 2023 年 6 月住了 1 晚
Flory 於 2023年6月20日的回應
Dear sir, Thank you very much for your good review !We're glad to read that you enjoyed the proximity of our hotel with restaurants and the train station. We hope to see you soon again. Kind regards, Flory

10/10 優異

Aina

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚
Flory 於 2023年6月20日的回應
Bonjour, Un grand merci pour votre retour ! Nous sommes très heureux que vous ayez apprécié votre séjour parmi nous. Au plaisir de vous revoir, Flory

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay!
Outstanding staff in every single way, very clean, great location!
於 2023 年 6 月住了 2 晚
Flory 於 2023年6月18日的回應
Dear, Many thanks for your kind review ! We are so glad to read that you had a good stay with us. We hope to see you soon again ! Kind regards, Flory

6/10 一般

Mark

伴侶同遊
讚好:職員與服務
Stayed in a room with separate living area. Hotel was very conveniently located, close to main station and a supermarket, as well as shopping and dining options. Staff were friendly. Room was very spacious. Decor rather drab. Hotel air conditioning was not effective. Possibly a central system not yet switched over to cooling mode for the pending summer months?
於 2023 年 6 月住了 2 晚
Flory 於 2023年6月6日的回應
Dear sir, Thank you for taking the time to leave us a review concerning your recent stay with us.We are glad to read that you appreciated the proximity of our hotel with local attractions ! Also, wa re pleased to read your comment about our staff and you room.About air conditioning, do not hesitate to ask some help to the front desk, we can help with pleasure when it's needed.See you soon again ! Kind regards, Flory

10/10 優異

james

於 2023 年 5 月住了 2 晚
Flory 於 2023年5月24日的回應
Dear sir, Many thanks for your good review !We're glad that you had a good stay with us.See you soon again ! Kind regards, Flory

10/10 優異

Margaret

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Our room was clean and comfortable. Daily breakfast delicious with good food options. Staff was helpful. Would stay here again..
於 2023 年 5 月住了 2 晚
Sharene 於 2023年5月17日的回應
Dear Mrs, The whole team thanks you for your comment. We are very happy to see that you are satisfied with the friendliness of our teams as well as the quality of the rooms and the breakfast. We look forward to seeing you again !! Sharene Reception

10/10 優異

Paula (Tampa)

於 2023 年 4 月住了 1 晚
Flory 於 2023年5月17日的回應
Chère madame, Nous tenons tout particulièrement à vous remercions pour ce retour ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Au plaisir de vous revoir, Cordialement, Flory