The hotel staff are amazing. Front desk, dining and housekeeping staff were all very helpful during our stay.
Cheryl
於 2024 年 3 月住了 3 晚
10/10 優異
LORA
2024年3月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
LORA
於 2024 年 3 月住了 3 晚
6/10 一般
Richard
2024年3月14日
讚好:整潔度和住宿狀況
Richard
於 2024 年 3 月住了 3 晚
10/10 優異
Colin Edward (Andover)
家人同遊
2024年2月5日
讚好:整潔度、職員與服務和住宿狀況
Only issue was the bar on 7th floor is more of a restaurant and the bar downstairs is really not great and quite often closed. Everything else was great.
Colin Edward
於 2024 年 2 月住了 4 晚
10/10 優異
Pierantonio
2024年2月3日
Pierantonio
於 2024 年 1 月住了 1 晚
4/10 欠佳
Angelo
家人同遊
2024年1月21日
讚好:整潔度
不滿:設施服務和住宿狀況
We booked two rooms for 1 night in Rome. Check-In was relatively smooth if not a little bit long winded. The hotel staff was quite pushy with us to add breakfast and transportation to airport both at additional costs onto our rooms which we declined at time of booking.
The rooms are quite small even for European standards, the washroom is almost as big as the useable area in the room. When we got to the rooms the phones did not work and the doors did not lock. We later found out it was because housekeeping unlocked the doors for easier access to the rooms but never locked them after that although it was a simple fix it was a bit concerning. One of our two rooms the windows didn’t close properly and all the street noise through the night was heard very loudly. One room had a smoke detector removed and the other room had a smoke detector that would blink a white strobe every couple of minutes or so. The only saving grace for the hotel is how convenient it is for using public transportation and to some of the sights. There is a bus stop right in front of the hotel and it is above Euclid metro station which makes getting around very simple.
Unfortunately the stay wasn’t what was expected of a Radisson hotel.