公共浴室

四獨木舟旅館 - 青年旅舍的評價

3 out of 5
四獨木舟旅館 - 青年旅舍
273 Fenton Street, Rotorua

評價

6.0
10 分評分,優異;477 則評價中有 51 則" "
8 分評分,不錯;477 則評價中有 125 則" "
6 分評分,一般;477 則評價中有 139 則" "
4 分評分,欠佳;477 則評價中有 83 則" "
2 分評分,很差;477 則評價中有 79 則" "

6.2/10 

整潔度

7.2/10 

職員與服務

5.4/10 

設施服務

5.2/10 

住宿狀況

評價

8/10 不錯

真實旅客

讚好:職員與服務和住宿狀況
地點不錯
整體感覺還好。 有點老舊,房裡沒任何掛勾,洗手台冷熱水分離,不方便。 停車方便,廚房餐廳空間還不錯。 小泳池沒利用到,冷的。
於 2019 年 5 月住了 1 晚
Four Canoes Reservations Team 於 2019年6月16日的回應
Thank you for the feedback. We hope to see you again.

8/10 不錯

HUI-CHIA (台灣)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
網路
雖然住在最後一間房間,離大廳很遠,但是用筆電還是可以收到不錯的網路訊號。網路使用也幾乎是「無限」的在紐西蘭算是很棒的條件!
General Manager 於 2016年11月23日的回應
Dear Guest, Thanks for your feedback. Kind Regards, Karan Jhand

8/10 不錯

guoxian (深圳)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
总体不错,推荐
总体不错,推荐
General Manager 於 2017年1月9日的回應
Dear Guest, Thank you for your feedback. Kind Regards, Karan Jhand

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
便宜、整体不错
这青旅便宜,还有免费热水小池子和泳池,就是离i-site有点远
General Manager 於 2017年1月9日的回應
Dear Guest, Thank you for your feedback. Kind Regards, Karan Jhand

8/10 不錯

MEI HA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2017年1月9日的回應
Dear Guest, Thank you for your feedback. Kind Regards, Karan Jhand

8/10 不錯

MEI HA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2017年1月9日的回應
Dear Guest, Thank you for your feedback. Kind Regards, Karan Jhand

8/10 不錯

CHIA FANG (taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good hostel
Room and kitchen is very clean
General Manager 於 2016年11月9日的回應
Dear Guest, Thank you for your feedback Kind Regards, Reservation Team

8/10 不錯

Priya

於 2020 年 1 月住了 1 晚
Ryan Green 於 2021年1月13日的回應
Thank you.

8/10 不錯

Maree (Whangarei)

讚好:整潔度和職員與服務
不滿:住宿狀況
Good price. Clean rooms. Good location. Property is run down...big pot holes in drive and needs painting and maintenance.
於 2020 年 8 月住了 1 晚
Ryan 於 2020年8月4日的回應
Thank you for the feedback.

2/10 很差

Azeem (Auckland)

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The worst experience I ever had in staying in a hotel. Its old and things are falling apart. Broken draws, no cutlery in the room despite coffee and sugar provided. I was left wondering how would I make coffee or tea. Toilet seat was broken and also the door could not close properly. No parking was available on the site as mostly was occupied by non guests who were attending a function at the hotel.
於 2020 年 7 月住了 1 晚
Ryan 於 2020年8月30日的回應
Sorry to hear about your bad experience. We hope you enjoyed the rest of your time in Rotorua

8/10 不錯

Suzanne

讚好:職員與服務、住宿狀況和客房舒適度
Happy Stay
The room we were checked into was not of an acceptable standard to me so on talking to the lovely receptionist we were offered a different room which was superb.
於 2020 年 7 月住了 3 晚
Ryan 於 2020年7月20日的回應
Thank you for the feedback Suzanne. We wish you all the best.

8/10 不錯

Bernice

讚好:整潔度和客房舒適度
Foyer very drabb and staff need to be and look more welcoming costs nothing to smile. Comfortable beds, clean. Value for money paid
於 2020 年 7 月住了 2 晚
Ryan 於 2020年7月19日的回應
Thank you for the feedback. We do appreciate your valuable comments and would definitely make the staff cheer up.

2/10 很差

真實旅客

於 2020 年 7 月住了 1 晚
Ryan 於 2020年7月19日的回應
Thank you for the rating. We would love to know more as it would help improve our standard and service.

4/10 欠佳

真實旅客

於 2020 年 7 月住了 2 晚
Ryan 於 2020年7月19日的回應
Thank you for the rating.

6/10 一般

Martin

家人同遊
This is an inexpensive motel, but I would rather pay a bit more or find another option. Tired and dirty. The sheets were clean but had holes in them, suggestiing they were past their use by date. We were glad to be there only 1 night.
於 2020 年 7 月住了 1 晚
Ryan 於 2020年7月15日的回應
Thank you for the feedback. We will endeavor to make changes as per your feedback.

6/10 一般

真實旅客

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
Tv not working, cables broken. Difficult to access via phone. Bed was comfortable
於 2020 年 7 月住了 1 晚
Ryan 於 2020年7月8日的回應
Kiaora, Thank you for the feedback. Sorry that you did not have a pleasant time with the TV. But will will check all the TV and have them fixed.

4/10 欠佳

Jose (Auckland)

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Very disappointing. Room was still a mess, only had 1 cup and 2 towels knowing that I payed for 4 people to stay. Sheets were dirty, tea and sugar supplies weren’t replenished.
於 2020 年 7 月住了 1 晚
Ryan 於 2020年7月8日的回應
Kiaora, Sorry to hear about the trouble you had. We hope you enjoyed the rest of you stay in Rotorua.

8/10 不錯

Jackie (Auckland )

家人同遊
讚好:整潔度和職員與服務
Well priced with comfortable beds and clean. I would stay here again
於 2020 年 6 月住了 1 晚
Ryan 於 2020年6月30日的回應
Thank you for the feedback.

8/10 不錯

Marcus (Auckland)

商務旅客
讚好:整潔度和職員與服務
Decent place, good sized rooms, handy location, a little on the older side but it’s still a good place to stay
於 2020 年 6 月住了 1 晚
Ryan 於 2020年6月25日的回應
Thank you for the feedback.

2/10 很差

Peter (Auckland)

伴侶同遊
不滿:設施服務和住宿狀況
old run down building and looks terrible and didn't feel safe.when staying there.Never going to stay there again
於 2020 年 6 月住了 1 晚
Ryan 於 2020年6月25日的回應
Kiaora Peter, Sorry to hear that you did not have a good stay. We hope you enjoyed the rest of your time in Rotorua.

2/10 很差

Tim

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Very poor run down facility.
When checking in there was no one around (and this was only at about 6pm). Had to walk around to find someone. The rooms were worn down, they smelt of cigarette smoke. Initially we were put into the wrong room. Very poor and run down accomodation. Only positive was hot water in the shower and Wifi.
於 2020 年 6 月住了 1 晚
Ryan 於 2020年6月25日的回應
Kiaora Tim, Sorry to hear that you did not have a good stay. We hope you enjoyed the rest of your time in Rotorua.

6/10 一般

真實旅客

伴侶同遊
讚好:職員與服務
This property is very tired. But in a great locstion close to town
於 2020 年 6 月住了 1 晚
Ryan 於 2020年6月25日的回應
Thank you for the feedback.

6/10 一般

Jacqueline

於 2020 年 6 月住了 1 晚
Ryan 於 2020年6月25日的回應
Thank you for the feedback.

6/10 一般

真實旅客

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
於 2020 年 6 月住了 1 晚
Ryan 於 2020年6月25日的回應
Thank you for the feedback.

2/10 很差

真實旅客

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
So on the advertisement when booking it stated there was pool facilities and hot mineral spa which when we arrived were closed due to covid, but there was no notes or pre-warbibgs of this about the closure also our room wasn’t vaccumed and the buffett breakfast was a packed little breakfast. The bathroom smelt of old urination, had a cracked top and the shower had wear and tear damages which was not displayed in the photos when booking. which i believe is false advertisement!
於 2020 年 6 月住了 1 晚
Ryan 於 2020年6月25日的回應
Sorry to hear that you did not have a good stay. We hope you enjoyed the rest of your time in Rotorua.

10/10 優異

Jess (Tokoroa)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bathrooms in superior rooms are great. Guy on desk was fantastic and was great conversation with my daughter
於 2020 年 6 月住了 1 晚
Ryan 於 2020年6月25日的回應
Thank you for the feedback.

10/10 優異

Jaki (Whakatane )

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Thank you the stay was great,but couldn't use the pools due to covid19..awesome stay
於 2020 年 6 月住了 1 晚
Ryan 於 2020年6月25日的回應
Thank you for the feedback.

4/10 欠佳

Business_Travel

商務旅客, 多人同遊
不滿:整潔度、職員與服務和住宿狀況
Hot shower and good internet. Unfortunately that is where it ends. Run down rooms and smelt of cigarette smoke.
於 2020 年 5 月住了 3 晚
Ryan 於 2020年6月25日的回應
Sorry to hear that you did not have a good stay. We hope you enjoyed the rest of your time in Rotorua.

2/10 很差

真實旅客

親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
On arrival the property looked worst for wear and tired. Check-in was not very welcoming or informative. Room was as per pictures but heater and TV were not working. Transferred to another room then the fridge wasn't working, this was later replaced. Not a good rest from the party going on next door... And the Cody cans left on my deck.
於 2020 年 5 月住了 3 晚
Ryan 於 2020年6月25日的回應
Sorry to hear that you did not enjoy your stay with us. Had we known about the loud neighbors we would have helped on the same night. Hope you enjoyed the rest of your time in Rotorua.

6/10 一般

真實旅客

家人同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
Dirt on the carpet area at top of the stairs that went intouched for three days. A lot of people renting there so was a bit of noise. No cuttlery however, i was told that this was due to covid 19? Dealing with the managers was easy and they were accommodating.
於 2020 年 5 月住了 2 晚
Ryan 於 2020年6月25日的回應
Thank you for the feedback.

4/10 欠佳

真實旅客

伴侶同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
L'hotel est bien situé, pas trop loin du centre ville pour aller souper.
於 2020 年 3 月住了 1 晚
Ryan 於 2020年5月29日的回應
Merci Beaucoup.

6/10 一般

真實旅客

家人同遊
不滿:整潔度和住宿狀況
Short stay
We had a short overnight stay. Checking in at 7pm and gone by 7am. Beds were comfortable. Bathroom was not to standard. shower head was loose from wall. Bathroom door did not close properly. Furniture in room average
於 2020 年 3 月住了 1 晚

2/10 很差

真實旅客

不滿:整潔度、設施服務和住宿狀況
The room and building are in terrible condition and very uncared for. Not at all like the pictures, and not even worth the cheap price. Left early in the morning because I wanted to get out of there
於 2020 年 3 月住了 1 晚

8/10 不錯

Alice

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Séjour agréable dans cet hôtel. On a accès a une cuisine commune tout équipée. Réceptionniste accueillante.
於 2020 年 3 月住了 1 晚

2/10 很差

真實旅客

商務旅客
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The receptionist is very friendly and welcoming. That's where it ends. The property is not as shown in the photos. It is very run down, dirty and what maintenance that has been done is all done on the cheap. Not worth the $80 I paid to stay. The pool was filled with rubbish, NOT just leaves. I should have left after checking in but was too tired after a very long day.
於 2020 年 3 月住了 1 晚

2/10 很差

Laurent

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Very old and not comfortable at all. Not clean and nothing like what the photos showed when booked
於 2020 年 3 月住了 3 晚

4/10 欠佳

Stefan Sachio

家人同遊
讚好:整潔度
不滿:住宿狀況
Should be better
The lady at the checkin was very friendly and polite. The breakfast room is quite big and they have a basic selection for the breakfast meal. The lady in the breakfast room is lovely, she is super friendly and absolutely polite. One of the reason we like to eat here, even just for a toast bread;) There is also a little pool area, with a hot pool and one cold pool. The room was really run down, the water in the shower and the washbasin wasn’t really flown down, it was jammed. Also the switch in the bathroom was broken, so the light/fan was running 24/7. It was a bit loud so you need to close the door all the time. Best part, we informed the guy at the reception that we can’t switch off the light, so maybe he could give us an other room, that wasn’t run down in that way. But he just said, yes I know the switch in the bathroom didn’t work, so that’s it. Be careful the heater in the room is super hot, you can literally boil eggs on it;) you switch it off, it takes a while but it didn’t get cold just warm (a bit). So the room has the right temperature for sleeping, if the heater is on, you can’t it’s like sauna.
於 2020 年 3 月住了 2 晚

6/10 一般

真實旅客

家人同遊
不滿:設施服務
The hotel is a little tired along with all of the facilities, however is it priced accordingly and was comforable enough and would stay there again.
於 2020 年 3 月住了 1 晚
Ryan Green 於 2020年3月18日的回應
Thank you for the feedback.

6/10 一般

真實旅客

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The Staff are always lovely & friendly but the cleanliness is poor and the Hotel could do with an upgrade..
於 2020 年 3 月住了 2 晚
Ryan 於 2020年3月10日的回應
Thank you for the feedback. We would love to know more about the cleanliness and we are upgrading the bathrooms as well.

6/10 一般

真實旅客

多人同遊
不滿:整潔度、設施服務和住宿狀況
Good they had sky tv. Bedding needs a wash and bathroom needs rails and toilet holder. Average stay.
於 2020 年 3 月住了 1 晚
Ryan 於 2020年3月10日的回應
Thank you for the feedback.

8/10 不錯

真實旅客

家人同遊
讚好:職員與服務和住宿狀況
Price was excellent as well as facilities. Loved the location and the friendliness of staff
於 2020 年 3 月住了 1 晚
Ryan 於 2020年3月10日的回應
Thank you for the feedback.

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel has a nice Maori style but is rather worn
於 2020 年 2 月住了 3 晚
Ryan 於 2020年3月8日的回應
Thank you for the feedback. We appreciate it and look forward to seeing you again.

2/10 很差

真實旅客

讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
於 2020 年 3 月住了 1 晚
Four canoes hotel. 於 2020年3月8日的回應
Thank you for your feedback.

6/10 一般

真實旅客

家人同遊
讚好:職員與服務
Room was clean and bed was comfortable. Close to town. The hotel met our needs for a reasonably priced overnight stay in Rotorua.
於 2020 年 2 月住了 1 晚
Four canoes hotel. 於 2020年3月8日的回應
Thank you for your feedback.

6/10 一般

Ursula

多人同遊
讚好:住宿狀況和客房舒適度
於 2020 年 3 月住了 2 晚
Ryan 於 2020年3月18日的回應
Thank you Ursula.

2/10 很差

真實旅客

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The room we were in was sub-standard. No towel rack, no wardrobes, the cleanliness was dubious and there was no air conditioning, only a pedestal fan which was noisy and had to be propped up by us. I would NEVER recommend snyone stay there.
於 2020 年 2 月住了 1 晚
Four canoes hotel. 於 2020年3月8日的回應
Thank you for your feedback.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚
Ryan 於 2020年3月3日的回應
Thank you for the rating.

4/10 欠佳

真實旅客

伴侶同遊
不滿:整潔度和住宿狀況
The room was grubby and looked like it needed a good makeover
於 2020 年 2 月住了 1 晚
Ryan 於 2020年3月2日的回應
Kiaora, We appreciate your feedback and we are working on the bathrooms. We have 17 rooms with new bathrooms and getting four more done this month.

6/10 一般

真實旅客

親子同遊
不滿:整潔度和住宿狀況
Wouldn't stay again. However the service was good with every complaint/request we asked for. Very good price!
於 2020 年 2 月住了 1 晚
Ryan 於 2020年3月2日的回應
Thank you for the feedback.

8/10 不錯

Adrianmus

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Four Canoes Hotel in Rotorua
It was a pleasant stay at Four Canoes Hotel. Close to the city center and all the services. A good place to start your visit at surrounding places of interest.
於 2020 年 2 月住了 3 晚
Ryan 於 2020年3月1日的回應
Thank you for the feedback. We hope to see you again.