室外泳池;躺椅

羅托魯阿瑪拉瑪溫德姆華美達度假村的評價

4 out of 5
羅托魯阿瑪拉瑪溫德姆華美達度假村
1420 Hamurana Road, RD4, Rotorua, Mourea

評價

9.0

卓越

10 分評分,優異;427 則評價中有 240 則" "
8 分評分,不錯;427 則評價中有 142 則" "
6 分評分,一般;427 則評價中有 34 則" "
4 分評分,欠佳;427 則評價中有 8 則" "
2 分評分,很差;427 則評價中有 3 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

真實旅客

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
great facilities and clean room but spent too much time on check-in process.
於 2019 年 9 月住了 2 晚
Janis Fourie 於 2019年9月17日的回應
Thank you for your feedback. Your comments regarding the time spent on our check-in process has been noted. We hope you come and stay again in the future so that we have another opportunity to exceed your expectations!

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 2 月住了 2 晚
Ferne 於 2019年2月15日的回應
Thank you for your review. Hope to see you again soon!

10/10 優異

真實旅客

於 2019 年 2 月住了 2 晚
Ferne 於 2019年4月1日的回應
Thank you for your feedback. We're glad you enjoyed your stay with us. We hope you come again in the future.

10/10 優異

Tak Leung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境地方 十分好 住得好舒適
於 2018 年 10 月住了 3 晚
Haylee 於 2018年10月30日的回應
感谢您的反馈,我们很高兴您喜欢您的住宿。 希望很快再见到你!

8/10 不錯

Hody (香港)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful place
於 2018 年 5 月住了 2 晚
Josie Barnes 於 2018年6月6日的回應
Thank you for your lovely review & we hope you come back and see us again soon. Josie Barnes - Guest Service Agent

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice holiday resort for long stay
Clean, spacious and comfort. Just slightly far away from town center, but this gave us a good quiet resort time.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
無免费wifi
無免费wifi

6/10 一般

Craig

不滿:住宿狀況

8/10 不錯

Chee

家人同遊
讚好:整潔度和設施服務
Despite informing reception about the missing towel for the 4th guest, no action was taken.
於 2024 年 3 月住了 2 晚

10/10 優異

Grace

讚好:整潔度和住宿狀況
Prefect unit for a family. It’s Cosy, comfortable and safe
於 2024 年 2 月住了 2 晚

10/10 優異

LILLY

多人同遊
讚好:整潔度、設施服務和住宿狀況
Lovely hotel right on the lake! Incredible views. Loved how I could walk right up to the lake shore. Super cute place with plenty of outdoor greenery.
於 2024 年 2 月住了 1 晚

10/10 優異

Charles

親子同遊
讚好:整潔度、設施服務和住宿狀況
Great property and friendly staff! Loved all the amenities!!!
於 2024 年 2 月住了 2 晚

4/10 欠佳

Jacob

多人同遊
讚好:設施服務
不滿:住宿狀況
The area is great. However, the rooms are outdated, smell, and the upstairs (where you sleep) doesn’t have AC.

2/10 很差

Marisol

伴侶同遊
are super annoying .. Check out is at 10 in the morning and you start getting hit at 8 in the morning to leave and at 9 in the morning you are called to the room for ..so you remember that the chekout is at 10am. This never happened anywhere in the world and we have 35 years traveling. it hurts that they have the name of the chain Ramada .Terrible
於 2024 年 1 月住了 1 晚

10/10 優異

Stacey

親子同遊
讚好:整潔度、設施服務和住宿狀況
Really enjoyed our stay here. Suite was clean, area around the resort is beautiful. We got good use of the pool & spa with our kids.
於 2024 年 2 月住了 2 晚
Josie 於 2024年2月20日的回應
Thank you for your lovely review, we hope you can visit us again.

8/10 不錯

KEVIN

家人同遊
讚好:整潔度、設施服務和住宿狀況
property was clean and had most amenities required - laundry and drier. however no airconditioning on 2nd floor other than 1 fan (even though there were 2 rooms)
於 2024 年 1 月住了 3 晚
Josie 於 2024年2月20日的回應
Thank you for your review, we appreciate all feedback given.

8/10 不錯

Thanh (Mentone)

家人同遊
讚好:整潔度
It'd have been a great stay with 5-star rating if not for the following issues: - Venetian blinds used in bedrooms didn't block light - the rooms were bright light early in the morning. Proper curtains or blinds should have been used. - It's hot upstairs but there's only one portable fan. There should have been 2 fans or aircond - Quite average bedding. Other than those issues, it's a great property
於 2024 年 1 月住了 3 晚
Josie 於 2024年2月20日的回應
Thank you for your review, we appreciate all feedback.

6/10 一般

Marina

讚好:住宿狀況
The oven is not working.
於 2023 年 12 月住了 1 晚
Josie 於 2023年12月28日的回應
We appreciate all feedback, we would've came to assist if we were informed while you were here.

10/10 優異

Shayne

讚好:整潔度、設施服務和住宿狀況
Our stay was fantastic, comfortable beds, great restaurant with beautiful food. Very friendly staff, great tennis court, pool and spa. Would certainly stay again for sure. thank you so much, also the Dairy near by was clean and well presented with shopping items. this resort is Highly recommended all everyone out there. Book your stay now. AAA
於 2023 年 11 月住了 3 晚
Ramada Rotorua Reception 於 2023年11月20日的回應
Hi Shayne,Thanks for your positive feedback.Mā te wā

10/10 優異

Wendy (Lacombe County)

家人同遊
讚好:整潔度、設施服務和住宿狀況
This place was very restful. Used a base as we toured the area. Was so peaceful sitting on the deck watching the black swans & duck float by.
於 2023 年 11 月住了 4 晚
Josie 於 2023年11月14日的回應
Thank you for your awesome review Wendy, we hope you can visit us again.

10/10 優異

Elsabe

於 2023 年 10 月住了 1 晚
Josie 於 2023年10月11日的回應
Afternoon Elsabe,Thank you for your awesome review, we hope you can visit us again.

10/10 優異

Geordie

讚好:整潔度和住宿狀況
於 2023 年 10 月住了 3 晚
Josie 於 2023年10月11日的回應
Afternoon GeordieThank you for your awesome review, we hope you can visit us again.

10/10 優異

Barb

家人同遊
讚好:整潔度、設施服務和住宿狀況
When we walked into the property we were instantly impressed. Such a beautiful view out onto the canal with ducks swimming around. Clean, well equiped property with everything we needed. Was a little away from the city centre but wasn’t a bother as we had a hire car and was also great because we avoided the Sulfur smell. I would absolutely recommend these appartments.
於 2023 年 9 月住了 3 晚
Josie 於 2023年9月28日的回應
Morena Barb,Thank you for your awesome review, we hope you can visit us again.Warm regards

10/10 優異

Shane

家人同遊
讚好:整潔度和客房舒適度
於 2023 年 9 月住了 3 晚
Josie 於 2023年9月28日的回應
Morning Shane,Thank you for your fabulous review, we hope you can visit us again.

8/10 不錯

Michael

讚好:整潔度、設施服務和住宿狀況
Little far out of town, but very clean and comfortable. Nice firm bed. Tranquil setting.
於 2023 年 9 月住了 2 晚
Josie 於 2023年9月13日的回應
Afternoon Michael,Thank you for your lovely review, we hope you can visit us again.

10/10 優異

Kathleen

家人同遊
讚好:整潔度、設施服務和住宿狀況
This is an excellent place to stay. Beautiful location and well stocked kitchen. About 20 minutes from downtown Rotorua. Loved our tune here.
Josie 於 2023年9月4日的回應
Afternoon Kathleen,Thank you for your awesome review, we hope you can come and stay again.

10/10 優異

David

家人同遊
讚好:整潔度和客房舒適度
Great unit and location
Great unit. Nice location four our family trip to Rotorua. Food from the restaurant was very nice. Would stay again.
於 2023 年 8 月住了 3 晚
Josie 於 2023年8月28日的回應
Afternoon David,Thank you for your awesome review, we appreciate all feedback.Would love for you to visit us again.Warm regards

10/10 優異

Gina

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Clean & quiet. Big room
於 2023 年 8 月住了 2 晚
Josie 於 2023年9月1日的回應
Afternoon Gina,Thank you for your awesome review, we hope you can visit us again.

10/10 優異

Angela

讚好:整潔度、設施服務和住宿狀況
Absolutely lovely - felt like coming home. This was a perfect paradise. Looking out the window to see horses on one side, and a canal with beautiful black swans on another side was truly a treat. It was flawless - kitchen, bedrooms, deck, parking. Quiet area.
於 2023 年 8 月住了 3 晚
Josie 於 2023年8月14日的回應
Morning Angela,Thank you for your awesome review, we hope you can visit us again soon.Warm regards Josie Ramada Resort Receptionist

10/10 優異

YONG SEOK

家人同遊
讚好:整潔度和客房舒適度
Ramada has Great View~!!
Great View!. Especially, My daughter was too much satisfied~^^
於 2023 年 7 月住了 4 晚
Josie 於 2023年8月1日的回應
Hello Yong,Thank you for your awesome review, we hope you can visit us again.Warm regards

8/10 不錯

JOHOON

於 2023 年 7 月住了 3 晚
Josie 於 2023年8月14日的回應
Morning Johoon,Thank you for your review, we appreciate all feedback.Warm regards

8/10 不錯

Julie

家人同遊
讚好:整潔度和客房舒適度
於 2023 年 7 月住了 3 晚
Josie 於 2023年7月24日的回應
Thanks for your lovely review, we hope you can visit again.Warm regards

10/10 優異

Marc

於 2023 年 7 月住了 3 晚
Josie 於 2023年7月10日的回應
Hi Marc,Thank you for your awesome review. We hope you can visit again.

8/10 不錯

Tracy

讚好:整潔度、設施服務和住宿狀況
於 2023 年 6 月住了 3 晚
Josie 於 2023年7月5日的回應
Morning Tracy,Thank you for your awesome review, we hope you can visit us again soon.

10/10 優異

Sandra

於 2023 年 6 月住了 1 晚
Ramada Resort 於 2023年6月16日的回應
Hi Sandra,Thanks for your great review.Your Ramada Rotorua Team.

8/10 不錯

Sarit

家人同遊
讚好:整潔度和客房舒適度
於 2023 年 6 月住了 2 晚
Josie 於 2023年6月13日的回應
Good morning Sarit,Thank you for your lovely review, we appreciate all feedback.

10/10 優異

真實旅客

讚好:整潔度和客房舒適度
於 2023 年 5 月住了 2 晚
Ramada Rotorua Reception Team 於 2023年6月3日的回應
Thanks for your positive review.

10/10 優異

Christophe

多人同遊
讚好:整潔度和客房舒適度
於 2023 年 5 月住了 2 晚
Ramada Resort 於 2023年5月30日的回應
Hi Chris,Thanks for your review and look forward to your next stay with us.

8/10 不錯

Tracey

於 2023 年 5 月住了 3 晚
Ramada Resort 於 2023年5月14日的回應
Hi Tracey,Thank you for your feedback, we look forward to having you back with us.Your Ramada Resort Team

10/10 優異

Amanda

讚好:整潔度和住宿狀況
Unit was very clean, kitchen fully equipped, very quiet. We will be back to for another stay.
於 2023 年 5 月住了 3 晚
Josie 於 2023年5月9日的回應
Afternoon Amanda,Thank you for your fabulous review, we hope you can come visit us again.Warm regards

10/10 優異

真實旅客

多人同遊
讚好:整潔度和客房舒適度
Our go-to NZ break away.
We love this resort and it is our go-to NZ break away. The team are friendly, welcoming, and helpful, and the resort is in a lovely quiet area, not too far from Rotorua. The two-bedroom apartment we had has a comfy lounge with coffee table, TV and video; a dining table and chairs; and also a outdoor area with table and chairs to look over the water-ways. The kitchen has full-sized fridge / freezer, oven, cooktop, the necessary equipment for cooking, plus a dishwasher. The bathroom contains a walk-in shower, toilet, hand basin, and a washer and dryer. Despite the rain, we also enjoyed using the spa by the outdoor pool. The only improvements we can think of are a shared herb gaden and a free EV charging facility.
於 2023 年 5 月住了 3 晚
Ramada Rotorua Reception Team 於 2023年5月7日的回應
Thank you for your great feedback & we look forward to having you back with us.

10/10 優異

Betty Jane

家人同遊
Clean an tidy. Very friendly hosts
於 2023 年 5 月住了 2 晚
Ramada Resort 於 2023年5月5日的回應
Hi Betty,Thank you for your postive review, we look forward to welcoming you back with us.Ramada Reception Team

8/10 不錯

Bonnie

家人同遊
讚好:整潔度、設施服務和住宿狀況
Nice environment
於 2023 年 4 月住了 2 晚
RE 於 2023年4月26日的回應
Hi Bonnie,Thanks for your feedback. Look forward to having you back with us.Ramada Rotorua Resort Team

8/10 不錯

Lee-anne

家人同遊
讚好:整潔度和住宿狀況
Being about 20 minutes from town and a supermarket, finding out on arrival that the on-site restaurant wasn’t open and wouldn’t be was disappointing. So has to travel back to town to the supermarket
於 2023 年 4 月住了 1 晚
Ramada Rotorua Reception Team 於 2023年4月27日的回應
Hi Le-anne,Thank you for your feedbacks.

10/10 優異

Kuini

於 2023 年 4 月住了 3 晚
RE 於 2023年5月7日的回應
Thank you for staying with us.

10/10 優異

Gita

家人同遊
讚好:整潔度、設施服務和住宿狀況
Such a lovely peaceful location, located on a waterway with ducks and swans. Need transport to go to local sights. Nice staff helpful, it’s like a peaceful quiet retreat from our usual hectic lives. The rooms are very spacious.
Josie 於 2023年4月10日的回應
Good morning,Thank you for your lovely review, we hope you can visit us again.Warm regards

10/10 優異

Stephen

家人同遊
讚好:整潔度、設施服務和住宿狀況
Stayed at 3 bedroom cottage. It was wonderful. The cottage was located by the lake, so you can get overlooking the lake without any blocking. The room was as new (probably renovated not long ago?) It was very good stay. Only one negative is a bit of drive from Rotorua town Centre, but because of that you can get superb lake view.
於 2023 年 4 月住了 2 晚
Josie 於 2023年4月10日的回應
Good morning,Thank you for your lovely review, we hope you can visit us again.Warm regards

10/10 優異

Jeremy

家人同遊
讚好:整潔度、設施服務和住宿狀況
Nice quite and on the water. It is a 20 min drive to Rotorua but the scenery is nice
於 2023 年 3 月住了 3 晚
Josie 於 2023年3月21日的回應
Hi Jeremy,Thank you for your fabulous review, we hope you can visit us again.

10/10 優異

真實旅客

家人同遊
讚好:整潔度和客房舒適度
最高でした
素晴らしいい
於 2023 年 2 月住了 2 晚
Josie 於 2023年3月14日的回應
Thank you for your fabulous review, we hope you can visit us again soon.Regards Ramada Resort Reception