The property was in a great location to get to the River walk, Starbucks across the street, the room was clean and quiet. Parking was easy to access.
Jeremy
2025 年 7 月入住 1 晚
8/10 还可以
Kristie
2025 年 7 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
It’s nice enough. There was a urine smell outside our door that was pretty strong. It needs updates. Valet guy wasn’t very friendly.
Kristie
2025 年 7 月入住 2 晚
10/10 超赞
Tasha
团体旅客
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel and velvet staff named QT was great
Tasha
2025 年 7 月入住 2 晚
10/10 超赞
Mario
与家人及幼儿出行
2025 年 7 月 16 日
满意:清洁度、服务设施、住宿条件和设施
I liked everything! Property was very clean and staff was very friendly/aproachable.
Mario
2025 年 7 月入住 2 晚
10/10 超赞
John
与家人出行
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
The property is located right on the Riverwalk. The rooms are clean and there's plenty of expensive parking for guests.
John
2025 年 7 月入住 3 晚
10/10 超赞
RODOLFO FARIAS
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I'll be back very soon and i'll be able to get the exclusive service!
RODOLFO FARIAS
2025 年 1 月入住 4 晚
10/10 超赞
Richard
与配偶出行
2025 年 7 月 14 日
满意:住宿条件和设施,清洁度
The pool is down for few months, no free breakfast, the location of the hotel is ideal for walking around the river walk.
Richard
2025 年 7 月入住 2 晚
4/10 很差
angel
与家人出行
2025 年 7 月 13 日
不满意:服务设施
Old small in the building
angel
2025 年 7 月入住 1 晚
10/10 超赞
Fabian
2025 年 7 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Coming back again
Fabian
2025 年 7 月入住 1 晚
10/10 超赞
Deborah
2025 年 7 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Close to River Walk and all San Antonio has to offer. Excellent value.
Deborah
2025 年 7 月入住 1 晚
4/10 很差
Monica
2025 年 7 月 8 日
No carts for luggage. I had to make 2 trips from level 4 garage to 21st floor to get our luggage. They charged my card for my room that had already been paid for by my son. That maxed out my card and left with me with very little cash to travel back to West Texas with. I had planned to stay and shop and go to lunch but it ruined my plan and stressed me out that they maxed my card by the room charge and i still had to get home with no funds on my card. And again no carts when checking out. I advised them that i was traveling alone with my disabled daughter and I could not make two trips again to take my luggage back to my car and I felt dismissed, like, oh well..customer service is definitely lacking at that facility. They are supposed to be in the hospitality business. Still waiting for a refund, at this point I feel like my son should get some reimbursement as well, as this caused stress on him as well.
Monica
2025 年 7 月入住 1 晚
10/10 超赞
Alejandro
与家人出行
2025 年 7 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect
Alejandro
2025 年 7 月入住 3 晚
8/10 还可以
Angela
2025 年 7 月 5 日
满意:清洁度
Everything okay
Angela
2025 年 5 月入住 2 晚
6/10 一般
Felicitas
与家人及幼儿出行
2025 年 7 月 4 日
满意:住宿条件和设施,清洁度
不满意:服务设施
Upset because we were not advised the pool was under construction. It would have been nice to know before booking.
Hotel is clean. Friendly customer service.
A/C could be cooler.
Felicitas
2025 年 7 月入住 2 晚
10/10 超赞
vilma
2025 年 7 月 3 日
满意:住宿条件和设施,清洁度
Upon arrival, i was told i didnt have a reservation. They couldn’t find it.A manger-staff was able to find my reservation after I had reserved through a third party.
Stay was pleasant.
vilma
2025 年 6 月入住 2 晚
10/10 超赞
ricky
2025 年 6 月 29 日
满意:服务设施
Close to everything.
ricky
2025 年 6 月入住 2 晚
10/10 超赞
Etedal
与家人及幼儿出行, 与家人出行
2025 年 6 月 26 日
满意:清洁度、服务设施、住宿条件和设施
The location is excellent! You’re right on the river walk with so many restaurants nearby and a beautiful atmosphere.
Etedal
2025 年 6 月入住 3 晚
6/10 一般
Ursula
与家人出行
2025 年 6 月 26 日
满意:服务设施
不满意:清洁度
The area is convenient for sure. The hotel itself, not impressed. When we got to our room we noticed the bathroom had a previous guests travel packed shampoo and conditioner in the shower still. The walls are soooo thin so you can hear the doors slam throughout the night. We heard the people above us all night. The walls in our room were pretty dirty, the small areas between the bed and wall you can tell had NOT been vacuumed or cleaned properly. Although. the staff is sooo sweet and kind. My biggest thing here is I understand you can’t do anything about the doors and the thin walls but the cleanliness could be a lot better.
Ursula
2025 年 6 月入住 1 晚
4/10 很差
Antonio
2025 年 6 月 23 日
不满意:住宿条件和设施,清洁度
It was dirty ! They give you the same sheets throughout your stay.
Antonio
2025 年 6 月入住 4 晚
10/10 超赞
victor
与家人出行
2025 年 6 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Nice clean and everyone was nice
victor
2025 年 6 月入住 2 晚
4/10 很差
rocio castillo
与家人出行
2025 年 6 月 15 日
不满意:服务设施
En la aplicación se menciona que hablan español en el hotel y casi nadie hablaba, la única persona amable fue el valet parking, de ahí en fuera el personal de hotel el trato fue como de muy a fuerzas el trato, no hablaban español, la habitación muy pequeña. No lo recomiendo!!