商務客房, 1 張特大雙人床 | 遮光窗簾/窗簾、熨斗/熨衫板、免費 Wi-Fi、床單

諾瓦酒店的評價

2.5 out of 5
諾瓦酒店
410 S Airport Blvd, South San Francisco, CA

評價

8.2

很好

10 分評分,優異;1004 則評價中有 429 則" "
8 分評分,不錯;1004 則評價中有 358 則" "
6 分評分,一般;1004 則評價中有 126 則" "
4 分評分,欠佳;1004 則評價中有 52 則" "
2 分評分,很差;1004 則評價中有 39 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

RUNMING

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Janmesh 於 2023年7月31日的回應
Thank you for taking time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 很差

J

多人同遊
讚好:職員與服務和設施服務
Too noisy to sleep.
於 2022 年 7 月住了 1 晚
janmesh 於 2022年7月14日的回應
Thank you for taking time to complete our online review regarding your stay at our hotel. On behalf of our entire time, I would like to apologize for failing to exceed your expectations. your satisfaction is important to us and we will be using the feedback you provided to make improvement to ensure we offer an exceptional experience for our Guests in the future.

10/10 優異

Zhen (San jose)

於 2022 年 6 月住了 2 晚

8/10 不錯

Sihyou

於 2021 年 6 月住了 1 晚
janmesh 於 2021年7月6日的回應
Thank you for taking time to complete our online survey. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2020 年 2 月住了 1 晚
Shiva 於 2020年3月1日的回應
Thank you for taking time to complete our online survey. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
Janmesh 於 2020年1月30日的回應
We very much appreciate and value your feedback and will share it with our team. Your score serves as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

8/10 不錯

Yaping

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
Nina 於 2019年2月26日的回應
Thank you for taking time to complete online survey. We appreciate your positive feed back.

8/10 不錯

Yiliang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚
Nina 於 2018年9月26日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 不錯

huiqun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
便利
清洁
於 2018 年 8 月住了 1 晚
Nina 於 2018年8月15日的回應
Thank you for staying with us.

10/10 優異

Ke Shu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 3 晚
Quality Inn 於 2018年3月3日的回應
Thank you for taking the time to fill out our online survey with positive feedback. We shared your comments with our staff and they joined us in thanking you for your kind words and you enjoyed your stay. We hope to see you soon.

10/10 優異

Justin (LA)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
close to the highway
great! nice service, clean room and really comfortable bed!

10/10 優異

Jacqueline

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Simi 於 2024年3月25日的回應
Thank you for taking time to complete our reservation. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 優異

Hailey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Special thank you to Janmesh for being such a friendly, kind, and helpful person throughout our stay. While our stay was short, we very much enjoyed it. Rooms were clean, staff were great, and close by to great dining options. Highly recommend staying here!
Janmesh 於 2024年3月22日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

8/10 不錯

Asif

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Decent hotel, not much around but close to the airport and nice staff.
於 2024 年 3 月住了 2 晚
Simi 於 2024年3月20日的回應
Thank you for taking time to complete our review. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 優異

John

多人同遊
讚好:整潔度、職員與服務和住宿狀況
The location was fantastic!
於 2024 年 3 月住了 1 晚
Janmesh 於 2024年3月16日的回應
Thank you for taking time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive a positive feedback. Thank you again for sharing experience and We hope your next visit will be more pleasant than the previous one!

8/10 不錯

Tameka

讚好:整潔度和職員與服務
Clean & pleasant staff
於 2024 年 3 月住了 1 晚
Simi 於 2024年3月10日的回應
Thank you for taking time to complete our review. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 優異

Hussein

讚好:整潔度、職員與服務和住宿狀況
Beautiful and clean hotel With a great staff Thank you
於 2024 年 3 月住了 1 晚
Simi 於 2024年3月10日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 優異

Marielena

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Simi 於 2024年3月7日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

8/10 不錯

Carolyn

讚好:整潔度和住宿狀況
Mine was a small room but nicely decorated. The bed was comfortable. There was no parking on the property (all spaces were full) and I didn't know how safe it would be to park on the street behind the hotel. I was able to move my car into one of their spots later after 10:30pm but the spaces are tight. The lobby closed about 10:30 at night until 6:00 or 6:30am so I could not get available water. The woman who checked me in was very nice.
於 2024 年 2 月住了 4 晚
Simi 於 2024年3月3日的回應
Thank you for taking time to complete our review, however our lobby is 24 hours, so it is not closed at night. We do have a vending machine for water and drinks which can be accessible 24 hours aw well. You might have confused us with other hotel you have stayed in before, Our hotel has ample of parking, with one space per room. We hope to see you again soon!

2/10 很差

Guochang

家人同遊
不滿:整潔度、職員與服務和設施服務
It was Terrible; my credit card was Identity Theft when I used the hotel wifi and paid for the Suir Woods Park lot through its official website on Feb 14, 2024. I suspended the wifi security, which caused nearly USD 1,000 to be lost in the coming days. I have called 911 and my card issuing bank to investigate.
於 2024 年 2 月住了 4 晚
Janmesh 於 2024年2月24日的回應
Dear Guochang, We would like to apologize for the disappointing experience that you had while staying with us. This type of incident is not something that we have ever experienced before. We have addressed the issue with our Internet Service Provider and network gateway team. This is the first time we have had to deal with this type of problem and we can assure you that we will take steps to avoid this from happening again.

10/10 優異

Francis

讚好:整潔度、職員與服務、設施服務和住宿狀況
Out of all the hotels that I stayed at in that particular area, that was the best one i stayed at. As soon as I walked in you can see the cleanliness. Also they understand the meaning of hospitality, as i am in the same business in the culinary side of it. I just want to say thank you for a enjoyable experience. Ohh and the coffee was great. Guest rm. 203
於 2024 年 2 月住了 1 晚
Simi 於 2024年2月9日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 優異

Randy

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was very kept with clean rooms and many amenities. Staff was awesome in helping with all my needs. Throughly enjoyed my stay and will stay here again in the future if in the area.
於 2024 年 1 月住了 3 晚
Simi 於 2024年2月4日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 優異

Andrei

讚好:整潔度、職員與服務和住宿狀況
.
於 2024 年 1 月住了 2 晚
Simi 於 2024年1月29日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 優異

miguel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was the best very friendly
於 2024 年 1 月住了 2 晚
Simi 於 2024年1月29日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

8/10 不錯

balwinder

親子同遊
Girl at check in window was nice and service was good.
於 2024 年 1 月住了 2 晚
Simi 於 2024年1月29日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

6/10 一般

Petit

於 2024 年 1 月住了 1 晚
Simi 於 2024年1月27日的回應
Thank you for taking time to complete our review. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 優異

MILAGROS

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
Moe 於 2024年1月6日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

8/10 不錯

Berenice

家人同遊
讚好:職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
simi 於 2023年12月25日的回應
Thank you for taking time to complete our review. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 優異

NNN

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and quiet. The staff are very nice. Full marks. Also, take a taxi from the airport instead of taking the highway.
於 2023 年 12 月住了 2 晚
Simi 於 2023年12月25日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

8/10 不錯

David

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was kind. Good breakfast for the price. We had to change room because we had a couple of issues with the water pipes. But overall, it was ok.
於 2023 年 12 月住了 3 晚
Simi 於 2023年12月11日的回應
Thank you for taking the time to write a review about our hotel. We try to do our best in serving our guests. I hope you will choose us again in the near future.

8/10 不錯

Violet

Simi 於 2024年2月13日的回應
Thank you for taking time to complete our review. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 優異

Tommy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The manager was awesome and polite plus very respectful. It's a pleasure staying there
於 2023 年 11 月住了 1 晚
Moe 於 2023年11月28日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good place for stay.
무료 주차에 저렴하지만 편하게 잘 쉬었습니다. Good
於 2023 年 11 月住了 3 晚
Moe 於 2023年11月18日的回應
Thank you for taking time to complete our review. Your feedback is important for us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 優異

Kelly (Seattle)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very reasonably priced and conveniently located. For the price, a truly great deal.
於 2023 年 11 月住了 1 晚
Manan 於 2023年11月16日的回應
Thank you for taking time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 很差

Steven

商務旅客
不滿:住宿狀況
Bed was very firm and uncomfortable. Green light from the smoke detector was bright enough that i could read in the dark. Cleaning staff left pieces of toilet paper in the peep holes to block light from the hallway. The tv stand had drawers that wouldn't stay closed. The air conditioner says its controlled by the wall but is actually controlled on the AC unit itself. AC unit worked intermittently (on for 2 minutes off for 30 seconds on for 2 minutes) and was very loud and obnoxious. Would never stay again.
於 2023 年 11 月住了 1 晚
Manan 於 2023年11月16日的回應
Thank you for taking time to complete our online survey regarding your stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Your satisfaction is important to us and we will be using the feedback you provided to make improvement to ensure we offer an exceptional experience for our Guests in the future.I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Ma Charisma Lina

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Jamesh at the front desk I not sure if I spelled his name right. But his service is above excellent his compassion kindness make my stay memorable since I injured my back and his very kind of my situation and assist me in all possible well. His really a charm to the hotel.Thank you for having such a wonderful person working to the hotel.
於 2023 年 11 月住了 1 晚
Manan 於 2023年11月16日的回應
Thank you for taking time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 優異

Lisa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Simi 於 2023年11月15日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 優異

Lisa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Simi 於 2023年11月11日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team. Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

6/10 一般

Nay

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
Shower at hotel make me cry, i smell marijua.
Hotel staff were nice, everything is good but Shower at hotel make me cry, my tears will came out more than shower head. No pressure in shower head, so i have to take time, alot of time to take shower. You have to make sure shower is good if you are there for businesses. All rooms are non smoking, also smoking free building but i smell marijua in my room, in the hallway and outside. At first, i though it was skunt smell, but that smells woke me up middle of the night. I get it it is S.F. and no smoking cigarettes. But that smell make me sick and mad. It was worse than cigarettes smoke smell. If you are ok with that smell or you like that smell, then you will be fine.
於 2023 年 11 月住了 3 晚
Manan 於 2023年11月6日的回應
On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Your satisfaction is important to us and we will be using the feedback you provided to make improvement to ensure we offer an exceptional experience for our Guests in the future.I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 很差

Sung Soo (Rocklin)

不滿:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Simi 於 2023年11月6日的回應
Thank you for taking time to complete our review regarding your stay at our hotel.On behalf of our entire time, I would like to apologize for failing to exceed your expectations.your satisfaction is important to us and we will be using the feedback you provided to make improvement to ensure we offer an exceptional experience for our Guests in the future.I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯

Raul

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Staff was very helpful and room was very neat.
於 2023 年 11 月住了 3 晚
Manan 於 2023年11月6日的回應
Thank you for taking time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive a positive feedback. Thank you again for sharing experience and We hope your next visit will be more pleasnt than the previous one!

10/10 優異

hugo alejandro

家人同遊
讚好:職員與服務、設施服務和住宿狀況
trato muy amable
於 2023 年 10 月住了 3 晚
Simi 於 2023年10月30日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 優異

Maureen

於 2023 年 10 月住了 1 晚
Simi 於 2023年10月30日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 優異

Rodger

商務旅客
讚好:住宿狀況
Nice staff. Budget friendly accommodations.
於 2023 年 10 月住了 1 晚
Simi 於 2023年10月29日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

8/10 不錯

Rick

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Manan 於 2023年10月26日的回應
Thank you for taking time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 不錯

Allan

家人同遊
讚好:整潔度和職員與服務
Very nice hotel. Little noisy
Very friendly and service minded front desk. Good breakfast. A little too much noise from the nearby airport (day and night)
於 2023 年 10 月住了 9 晚
Manan 於 2023年10月23日的回應
Thank you for taking time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 優異

Margaret

讚好:整潔度、職員與服務和住宿狀況
They were friendly
於 2023 年 10 月住了 3 晚
Simi 於 2023年10月16日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

6/10 一般

Richard

讚好:整潔度和住宿狀況
Average stay, breakfast was not impressive but still was able to get a little something in our stomachs. Staff at check in that evening was very attentive but morning staff not so much.beds were comfortable water pressure in shower was good too. Close to airport.
於 2023 年 10 月住了 1 晚
Simi 於 2023年10月13日的回應
Thank you for taking time to complete our review regarding your stay at our hotel.On behalf of our entire time, I would like to apologize for failing to exceed your expectations.your satisfaction is important to us and we will be using the feedback you provided to make improvement to ensure we offer an exceptional experience for our Guests in the future.I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Curtis (Los Altos)

於 2023 年 10 月住了 1 晚
Janmesh 於 2023年11月1日的回應
Thank you for taking time to complete our review. We very much appreciate and value your feedback and share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It's always a pleasure to receive a positive feedback. We hope to see you again soon!

10/10 優異

Sushanta

讚好:整潔度、職員與服務和住宿狀況
Good
於 2023 年 9 月住了 3 晚
Manan 於 2023年10月9日的回應
Thank you for taking time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team.Your response serves as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive a positive feedback. Thank you again for sharing experience and We hope your next visit will be more pleasnt than the previous one!