评分基于 1,826 条真实点评
2.9 客房清洁度
3.2 服务和员工
3.1 客房舒适度
2.6 酒店条件
Expedia 真实点评
用户：真实旅客
发布日期：2021年7月2日 发布在：Hotels
用户：真实旅客
发布日期：2024年5月23日
The rooms are OK, but nothing special. They were clean but badly in need of refurbishment. I don't mind too much as I was looking for a cheap and convenient short stay, but some mind not be happy.
用户：真实旅客
发布日期：2024年5月22日
Very poor lighting and limited outlets for CPAP machine
用户：真实旅客
发布日期：2024年5月22日
Price is good
用户：真实旅客
发布日期：2024年5月22日
Terrible customer service
用户：真实旅客
发布日期：2024年5月22日
Front Desk lady in mornings was quite rude , watched her scream at a customer about their parking.
用户：真实旅客
发布日期：2024年5月21日
Me and my child have never felt so unsafe & disgusted with a hotel before !!! I traveled from San Diego and booked for 5 night stay. The rooms door lock was BROKEN, vents were falling , tv buttons and control buttons did not work , the shower knob was broken and unfortunately me and my daughter had to shower with cold water !! I emailed the manager of this Travelodge and still have no reply . I need to get ahold of corporate for a refund. I am very unsatisfied !!
用户：真实旅客
发布日期：2024年5月21日
They have 5 buildings in this Motel, mostly single floor, one is 2 storey. Yes, its a Motel, not a hotel. Our room.415 had broken restroom door, WC was problematic, one buld was fused. No microwave,no fridge. Staff is rude and not helping.
酒店管理层的评论
2024年5月21日，回复：酒店管理层 Travelodge
Thank you for sharing your feedback. We apologize for the issues you encountered during your stay and are sorry to hear that your experience did not meet your expectations.Room Maintenance: We regret that the restroom door, WC, and lighting were not in proper working order. Our maintenance team has been notified and is addressing these issues promptly.Amenities: We apologize for the lack of a microwave and fridge in your room. We do offer rooms equipped with these amenities, and we encourage guests to specify their preferences when booking.Staff Conduct: We take your comments about our staff seriously. We strive to provide excellent service and will be conducting additional training to ensure all guests receive the courteous and helpful service they deserve.We appreciate your feedback as it helps us improve.
用户：真实旅客
发布日期：2024年5月17日
Bathroom was gnarly
用户：真实旅客
发布日期：2024年5月16日
Terrible maintenance
酒店管理层的评论
2024年5月20日，回复：酒店管理层 Travelodge
We apologize for the maintenance issues you encountered. Your feedback is valuable, and we're working to address these issues promptly. Thank you for bringing it to our attention.
