评分基于 1,823 条真实点评
2.9 客房清洁度
3.3 服务和员工
3.1 客房舒适度
2.6 酒店条件
Expedia 真实点评
用户：真实旅客
发布日期：2021年7月2日 发布在：Hotels
用户：真实旅客
发布日期：2024年5月11日
Good size room, but dated. The room doesn't feel clean lack of maintenance.
用户：真实旅客
发布日期：2024年5月10日
Waste of money. I didn’t even end up staying one night. Looks run down and dangerous
用户：真实旅客
发布日期：2024年5月10日
Easy to locate n straight forward
用户：真实旅客
发布日期：2024年5月9日
hotel smelled like someone died, place was dirty, bugs in the bed.
酒店管理层的评论
2024年5月9日，回复：酒店管理层 Travelodge
We are deeply sorry to hear about your negative experience during your stay. Maintaining a clean and comfortable environment for our guests is our top priority, and we regret that we did not meet your expectations in this regard. Please rest assured that we take your feedback seriously and will take immediate action to address the cleanliness issues you have highlighted. We have also notified our pest control team to investigate and resolve any pest concerns. Your comfort and satisfaction are important to us, and we would like to extend our sincerest apologies for the inconvenience you experienced.
用户：真实旅客 来自：Seq Ntl Park
发布日期：2024年5月9日
Convenient Location, Property is quite old. Room phone didn’t work , AC didn’t work.
酒店管理层的评论
2024年5月9日，回复：酒店管理层 Travelodge
We appreciate your feedback regarding your recent stay with us. We're glad to hear that you found our location convenient. However, we apologize for the issues you encountered with the room phone and AC. Providing a comfortable and functional stay is important to us, and we regret that we fell short of your expectations in this regard. Please know that we take your comments seriously and will address these issues promptly to ensure a better experience for our future guests.
用户：真实旅客
发布日期：2024年5月9日
用户：真实旅客
发布日期：2024年5月8日
Phone did not work
酒店管理层的评论
2024年5月9日，回复：酒店管理层 Travelodge
We apologize for the inconvenience you experienced with the phone during your stay. Your feedback is valuable to us, and we're sorry for any inconvenience this may have caused. Please know that we take these issues seriously, and we will work to ensure that such problems are promptly addressed to improve the experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
用户：真实旅客
发布日期：2024年5月7日
Above average ,satisfactory
酒店管理层的评论
2024年5月9日，回复：酒店管理层 Travelodge
Thank you for taking the time to share your feedback with us! We're glad to hear that you found your stay above average and satisfactory. Your satisfaction is our priority, and we're committed to continuously improving to meet and exceed your expectations. We look forward to welcoming you back for another great stay in the future!
用户：真实旅客
发布日期：2024年5月7日
No microwave , coffee maker not working
酒店管理层的评论
2024年5月9日，回复：酒店管理层 Travelodge
We apologize for the inconvenience you experienced during your stay. Please know that we do offer microwaves in our suites, and we're sorry if this information was not communicated effectively. Additionally, we regret the issue with the coffee maker and assure you that we are addressing this with our team to ensure it's promptly resolved. We appreciate your feedback.
