4/10 欠佳
Aleksandr (Santa Barbara)
家人同遊
2024年3月16日
讚好:職員與服務
不滿:設施服務和住宿狀況
This is a MOUNTAIN resort. Meaning there are very steep hills and to stay here you need to be very fit to be able to climb those hills to spa, restaurant, pool. Felt very bad for older people who had difficulties doing that. There’s no room service. Rooms are located on steep hills. Breakfast starts at 8:30! This is the latest breakfast we’ve ever had to have - we wake up at 5 and like to start our day early. Spa is nice. Steam room is very cold, can’t even get a steam higher.
There was power outage one day for a couples of house and you’d think that a 5 star hotel would have a generator, but had to take a cold shower…
Internet was out during those few hours and if you still need to do some work - you can’t.
Aleksandr
於 2024 年 3 月住了 3 晚