Apreciada Elena, Nos sentimos muy honrados de la recomendación que ha dejado en esta plataforma.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Con el deseo de volver a verle muy pronto, le enviamos los saludos más cordiales,Jaime Sierra, Duty Resort Manager

Liebe Susann,vielen lieben Dank für Ihre tolle Bewertung!Es freut uns sehr zu hören, dass Sie unseren herzlichen Empfang sowie die Freundlichkeit und Aufmerksamkeit unseres Personals geschätzt haben. Es ist unser Ziel, jeden Gast willkommen zu heißen und einen unvergesslichen Aufenthalt zu bieten. Wir sind ebenso erfreut, dass Sie das Essen und unsere Cocktails genießen konnten. Ihre positiven Kommentare sind eine wunderbare Bestätigung für das Engagement unseres Küchenteams. Dass unsere Betten und die Qualität des Schlafes zu Ihrem Wohlbefinden beigetragen haben, hören wir gerne. Der Komfort unserer Gäste liegt uns am Herzen, und es ist schön zu wissen, dass Sie sich gut erholen konnten. Ihre Bereitschaft, zu uns zurückzukehren, und Ihr Dank für den angenehmen Aufenthalt sind das größte Lob für uns. Wir freuen uns darauf, Sie bald wieder im Grand Palladium White Island Resort & Spa begrüßen zu dürfen.Wir freuen uns schon auf Ihren nächsten Besuch!Jaime Sierra, Duty Resort Manager

Dear Barbara,Thank you for sharing your feedback.We are thrilled to hear that you found our food to be excellent and enjoyed the lovely atmosphere of our resort. Our team takes great pride in providing a variety of culinary options and maintaining a high standard of cleanliness and service.We apologize for any inconvenience you faced regarding the availability of our à la carte restaurants. As the end of the season approaches, some amenities may be limited. In the future, we recommend making reservations for our à la carte restaurants in advance to ensure a spot. Our staff is always available to assist with any booking needs.We hope that we have the pleasure of welcoming you back in the future. Kindest regards,Pedro Colomar, Rooms Division Manager

Dear Anthea, Thank you for this positive review of your stay.Thanks for the good review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We look forward to welcoming you back for another memorable stay in the future. Warm regards,David Filgueira, Duty Resort Manager

Dear Anthea, Thank you for this positive review of your stay.We are thrilled to hear that you found our property beautiful and conveniently located near the airport. Our staff truly appreciates your kind words about their friendliness and helpfulness. It's great to know that you enjoyed the incredible food at our buffet and had a fantastic time at the sports bar with our delicious chicken wings. We take pride in offering a variety of pools and beach areas for our guests to relax and unwind.We look forward to welcoming you back for another memorable stay in the future. Warm regards,David Filgueira, Duty Resort Manager

Estimado Pedro,Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Esperamos su visita en una próxima oportunidad. Le enviamos un saludo muy cordial,David Filgueira, Duty Resort Manager

Dear Guest,Thank you for taking the time to share your feedback.We are thrilled to hear that you loved everything about your stay with us. Your kind words regarding our excellent service, cleanliness, and room comfort are greatly appreciated. Our team works hard to provide a memorable experience for all our guests, and it's always rewarding to hear when we've succeeded.We understand that pricing can be a concern, and we strive to offer competitive rates while maintaining the high-quality experience our guests expect. We hope that the value of our amenities, location, and overall experience will encourage you to return for another fantastic stay.We look forward to welcoming you back for another stay in the future.Best wishes,David Filgueira, Duty Resort Manager

Dear Anthea, Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back for another memorable stay in the future. Warm regards,David Filgueira, Duty Resort Manager

Cher Nir,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de savoir que vous avez apprécié la propreté de nos chambres et la qualité de notre service. Cependant, nous avons pris note de vos commentaires concernant la condition de l'hôtel et les équipements de la chambre. Nous tenons à préciser que notre établissement a récemment été rénové et que nous nous efforçons constamment d'améliorer nos installations pour offrir à nos clients une expérience 5 étoiles.Nous sommes désolés si certains aspects n'ont pas répondu à vos attentes et nous vous remercions pour vos commentaires constructifs. Ils nous aideront à améliorer nos services et à offrir une meilleure expérience à nos futurs clients.Nous espérons avoir l'opportunité de vous recevoir une fois encore. Cordialement,David Filgueira, Duty Resort Manager

Dear Robert,We would like to thank you for this review about your experience in our hotel.We are delighted to hear that you found our hotel clean, well-maintained, and that our service met your expectations. We appreciate your kind words regarding these aspects of your stay.We understand that you found the food to be good, but not exceptional. Our hotel offers a variety of dining options, including six different restaurants, each with their own unique culinary offerings. We strive to cater to a wide range of tastes and preferences, and we are always working to improve our dining experiences for our guests. We hope that during your next visit, you will have the opportunity to explore more of our dining options and find something that truly delights your palate.We look forward to welcoming you back in the future.Best wishes,David Filgueira, Duty Resort Manager

Sehr geehrter Ferenc,haben Sie vielen Dank für Ihren netten Kommentar zu unserem Hotel.Es freut uns sehr, dass Ihnen unsere große Anlage mit vielen Möglichkeiten zum Verweilen gefallen hat. Wir sind stolz darauf, unseren Gästen eine Vielzahl von Bars und Restaurants zur Verfügung zu stellen und schätzen Ihre Anerkennung dafür.Wir freuen uns auch, dass Sie die Nähe zum Flughafen und die gute Verkehrsanbindung nach Ibiza-Stadt geschätzt haben. Unsere Lage ermöglicht es unseren Gästen, sowohl die Ruhe und Entspannung als auch das pulsierende Nachtleben der Insel zu genießen.Wir würden uns sehr freuen, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen!Mit besten Grüßen,Fer Bouchar, Smile Manager

Dear Anthea, Thank you for this positive review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back for another memorable stay in the future. Warm regards,Fer Bouchar, Smile Manager

Dear Michael,Thank you for taking the time to share your review.We are glad to hear that you found our staff to be attentive and our rooms clean. Your satisfaction is important to us, and we appreciate your positive feedback.We understand your concerns regarding the premium liquor and more expensive entrees on the menu. Our hotel offers a variety of dining options, including six restaurants with different cuisines and price ranges. We aim to cater to a wide range of preferences and budgets, and we apologize if this aspect did not meet your expectations. As for the attentiveness of our restaurant staff, we will take your feedback into consideration and work on improving our service.We appreciate your valuable input and hope to welcome you back for a more comfortable stay in the future.Fer Bouchar, Smile Manager

Sehr geehrter Stefan,danke für Ihr Feedback zu unserem Hotel.Es freut uns, dass Sie unsere Hotelanlage und den Service schätzen. Wir bedauern jedoch, dass Sie die Auswahl und Abwechslung beim Essen als eingeschränkt empfunden haben. Wir bieten täglich verschiedene Gerichte in unseren sechs Restaurants an, um unseren Gästen eine vielfältige Auswahl zu bieten. Bezüglich der Zimmer und der Geräuschkulisse möchten wir darauf hinweisen, dass wir kürzlich eine Renovierung vorgenommen haben, um den Komfort unserer Gäste zu verbessern. Wir nehmen Ihr Feedback ernst und werden es an unser Team weitergeben, um unseren Service stetig zu verbessern.Alles Gute und bis bald!David Filgueira, Duty Resort Manager

Apreciado Abraham, Gracias por alojarse por nosotros en esta oportunidad.Lamentamos mucho no haber alcanzado sus expectativas durante su estancia en nuestro hotel. Nos hubiera gustado que nos hubiese informado durante su estancia de los inconvenientes que comenta para darnos así la oportunidad de reaccionar de manera inmediata y poder dar solución a los problemas, haciendo que su estancia fuera más placentera, que es lo que todos deseamos.Esperamos poder recibirle en otra oportunidad. Atentamente,David Filgueira, Duty Resort Manager

Dear Raed,Thank you for letting us know that you enjoyed your stay.We are thrilled to hear that our all-inclusive resort made your stay more convenient and enjoyable. It's great to know that our prime location near Hi and Ushuaia was a highlight for you as well.Your kind words regarding our room cleanliness, hotel condition, service, and room amenities are truly appreciated. We are committed to providing our guests with the best possible experience, and it's rewarding to know that we succeeded in making your stay memorable.The entire team look forward to welcoming you back for a future visit.Kind regards,David Filgueira, Duty Resort Manager

Dear Fatima,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to have the opportunity of welcoming you for a more memorable stay in future.Kind regards,Fer Bouchar, Smile Manager

Dear Manny,Thank you for this positive review of your stay with us.We are thrilled to hear that you found our hotel to be in excellent condition and appreciated the high level of service and room comfort during your stay. Our team takes great pride in maintaining a clean and welcoming environment for our guests.We would be delighted to welcome you back on another occasion. All the best,Fer Bouchar, Smile Manager

Dear Amin, Thank you for your feedback.We are glad to hear that you found our hotel to be a 4-star establishment and appreciated the cleanliness, comfort, and service during your stay.We apologize for the inconvenience you faced with the room arrangements and the unavailability of some of our à la carte restaurants. We always strive to accommodate our guests' preferences, and we will take your feedback into consideration for future improvements.Regarding the pool temperature, it may vary depending on the weather conditions, but we will look into this matter to ensure the comfort of our guests. As for the drink selection and sun-bed service, we offer a wide variety of options at our bars, and our team is always available to assist you at the bar areas. We understand that these aspects did not meet your expectations, and we are sorry for any inconvenience caused.We are pleased to know that you had a good time at our resort, and we hope that you were able to enjoy the numerous amenities and activities we offer, such as our various pools, spa, and fitness centre.We hope to welcome you back. Best wishes,David Filgueira, Duty Resort Manager

Dear Clare,Thank you for taking the time to share your feedback.We are glad to hear that you found our hotel to be clean and well-maintained, and that you enjoyed our room amenities and overall hotel condition.However, we are deeply concerned about the issue you mentioned regarding your purse. We take the security of our guests and their belongings very seriously, and we have strict protocols in place to ensure a safe environment. We apologize for any inconvenience this may have caused you and assure you that we will investigate the matter thoroughly. We also encourage our guests to use the in-room safes provided for added security. Once again, we apologize for any distress this may have caused during your stay.We hope we can provide you with an improved stay in the future.Kind regards,

Dear Wilson,Thank you for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,David Filgueira, Duty Resort Manager

Dear Nikolina,Thanks for taking the time to review your stay at our hotel.We are sorry to know that you felt our high standards were not upheld. We urge guests to share any concerns they have at the time so that we may deal with the matter immediately to ensure you have an enjoyable stay. We have, nevertheless, addressed these issues with our housekeeping team. Moreover, we truly value all feedback and are sorry that you were not entirely satisfied with the level of service delivered by our team. Rest assured that this feedback will be addressed with the relevant managers.We sincerely hope that you will return on another occasion in the future. All the best,David Filgueira, Duty Resort Manager

Dear Omar,Thanks for taking the time to share your views of your stay at our hotel.We are thrilled to hear that you found our staff to be top-notch in their service. It's great to know that you appreciated the cleanliness of our hotel, as well as the condition and amenities of your room.We truly appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future.The whole team hopes to see you again in the future.Kind regards,David Filgueira, Duty Resort Manager

Dear Romeo,Thank you for this positive review of your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you again. Best regards,David Filgueira, Duty Resort Manager

Sehr geehrter Karsten,vielen Dank für Ihr Feedback.Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt bei uns und unserem Service zufrieden waren.Wir würden uns freuen, Sie in Zukunft wieder bei uns zu begrüßen.David Filgueira, Duty Resort Manager

Dear Anthea, Thank you for this positive review of your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back for another memorable stay in the future. Warm regards,David Filgueira, Duty Resort Manager

Sehr geehrter Benjamin,vielen Dank für Ihre Bewertung und dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.Es freut uns zu hören, dass Ihnen unser Service gefallen hat. Wir bedauern jedoch, dass Sie mit der Sauberkeit und dem Zustand Ihres Zimmers unzufrieden waren. Wir legen großen Wert auf die Sauberkeit und den Komfort unserer Zimmer, daher werden wir Ihre Anmerkungen an unser Housekeeping-Team weitergeben, um sicherzustellen, dass solche Probleme in Zukunft vermieden werden.Wir möchten uns auch für Ihre Unzufriedenheit mit unserem All-inclusive-Angebot entschuldigen. Wir bieten eine Vielzahl von Restaurants und Speisen an, um den unterschiedlichen Geschmäckern unserer Gäste gerecht zu werden. Es tut uns leid, dass wir in Ihrem Fall nicht Ihren Erwartungen entsprochen haben. Ihre Meinung ist uns wichtig und wir werden Ihre Anmerkungen zur Verbesserung unserer Speisen und Getränke berücksichtigen.Bitte beachten Sie, dass wir ein vielfältiges Angebot für verschiedene Gäste haben, einschließlich Familien, Paare und Gruppen von Freunden. Wir bemühen uns, eine angenehme Atmosphäre für alle unsere Gäste zu schaffen und bedauern, dass Sie das Hotel als Partyhotel empfunden haben.Wir hoffen, dass Sie uns trotz Ihrer Erfahrungen eine weitere Chance geben, um Ihnen einen angenehmen Aufenthalt zu bieten. Mit freundlichen Grüßen,David Filgueira, Duty Resort Manager

Dear Anthea, Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back for another memorable stay in the future. Warm regards,David Filgueira, Duty Resort Manager

Dear Mahmoud,Thank you for taking the time to review your stay.We are delighted to hear that you enjoyed the food and appreciated the variety of our restaurants. Our team takes great pride in maintaining a clean and comfortable environment for our guests, so it is wonderful to know that you found the hotel to be up to your standards.We would like to thank you once again for your kind words and positive feedback. Your satisfaction is our top priority, and we are thrilled to know that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,David Filgueira, Duty Resort Manager

Sehr geehrter Steven,vielen Dank für Ihren positiven Kommentar!Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt bei uns und unserem Service zufrieden waren.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,David Filgueira, Duty Resort Manager

Dear Daniel,Our sincerest thanks for this positive review of your stay at our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again in the future.Best wishes,David Filgueira, Duty Resort Manager

Sehr geehrter Tobias,vielen Dank für Ihre positive Bewertung.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir hoffen, Sie hatten eine angenehme Zeit und würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen!David Filgueira, Duty Resort Manager

Apreciado Nestor,Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Quedamos enteramente a su disposición. Reciba nuestro más cordial saludo,Fer Bouchar, Smile Manager

Dear Guest, thank you for sharing your experience at our hotel.It means a lot to know that you appreciated our high standards and comfortable rooms.We look forward to seeing you again in the future.Kind regards,David Filgueira, Duty Resort Manager

Cher Yoni,Merci de nous faire part de votre retour d’expérience positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.David Filgueira, Duty Resort Manager

Dear David,Thank you for such a positive review of your stay.We are thrilled to hear that you appreciated the cleanliness and condition of our hotel, as well as the room amenities. Our team takes pride in providing a comfortable and enjoyable stay for our guests. It's also great to know that our service met your expectations, and we will continue to strive for excellence in this area.We hope we have the pleasure of seeing you on future occasions. Best regards,David Filgueira, Duty Resort Manager

Dear Guest,Thank you for taking the time to share your feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.It would be a pleasure to welcome you back in the future. Kind regards,David Filgueira, Duty Resort Manager

Dear Justin,Thank you for reviewing your recent stay.We are delighted to hear that you enjoyed our excellent buffet and appreciated the cleanliness and service provided by our team. It's also great to know that our variety of food options met your expectations.However, we apologize for the inconvenience you faced with the chairs and umbrellas at the beach. As these are managed by the town hall, their availability is beyond our control. We do offer sun loungers and umbrellas by our pool area for our guests to enjoy.We hope to see you again in the future. Best regards,Fer Bouchar, Smile Manager

Dear Noah,Thank you for taking the time to share your feedback.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back. Best wishes,David Filgueira, Duty Resort Manager

Dear Andres,Thanks for taking the time to provide feedback about your time at our hotel.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to have the opportunity to welcome you again.Best wishes,Fer Bouchar, Smile Manager

Estimado Jonathan, Ante todo agradecer su crítica ya que a través de la misma tenemos la mejor vía para conocer las vivencias de nuestros huéspedes durante su estancia con nosotros.Nos alegra saber que en general disfrutó de su estancia con nosotros. Agradecemos sus comentarios positivos sobre la limpieza, las instalaciones y el servicio en nuestro hotel.Lamentamos que haya tenido una mala experiencia en nuestro restaurante Portofino. Apreciamos sus comentarios y nos gustaría asegurarle que tomamos en cuenta las opiniones de nuestros huéspedes para mejorar continuamente nuestros servicios y ofrecer la mejor experiencia posible. Por favor, tenga en cuenta que también contamos con otros cinco restaurantes en el hotel, cada uno con diferentes opciones gastronómicas y ambientes, que podrían ser de su agrado en una futura visita.Siempre que vuelva nos tendrá a su total disposición para cuanto pueda necesitar. Saludos cordiales,Fer Bouchar, Smile Manager

Dear Mandi, Thank you very much for your kind review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to seeing you again on your next stay.Best wishes,Fer Bouchar, Smile Manager

Dear Lubomir,Thank you for taking the time to share your opinion with us.We are delighted to hear that you found our staff friendly and helpful, and that your child enjoyed our kids club. Our team works hard to ensure that all our guests, including the little ones, have a memorable stay. We appreciate your kind words about the variety and quality of meals in our buffet restaurants. Our goal is to provide a wide selection of delicious options to suit all tastes.We apologize for any inconvenience you may have experienced with the all-inclusive cocktails and the sunbeds near the swimming pools. We continuously strive to improve our services, and your feedback is valuable in helping us do so. Regarding the noise from airplanes, our location close to the airport can sometimes result in increased noise levels, but we are glad to know that it did not significantly impact your stay.The entire team look forward to welcoming you back on a future visit.Kind regards,David Filgueira, Duty Resort Manager

Dear Matheus,Thank you for this positive feedback.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We hope to see you again in the future.Kind regards,David Filgueira, Duty Resort Manager

Dear Gillian Jane,Thank you for this great feedback about your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you again soon.Best wishes,David Filgueira, Duty Resort Manager

Dear Patrick,Thank you for your kind review of your recent stay at our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,Fer Bouchar, Smile Manager

Dear Guest, Many thanks for your review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back. Best wishes,David Filgueira, Duty Resort Manager