"Very disappointing stay considering paying up to Euro 1500/ ++ per night
F&B
- 2 out of 3 restaurants are booked for event and not available to guest
- Food quality is subpar (from breakfast to dinner)
Spa
- Spa is fully booked for the entire weekend (no slots reserved for in house guests), we asked during booking whether spa needs to be book ahead and was assured availability upon arrival
- Heated pool temperature is lukewarm at most
Room
- Sound proof in bedroom is very poor, you can hear every car passing from the street to other rooms closing or opening their electric curtains
- Size is small compare to other top tier hotels in Como"
"It locates near the lake and the neighborhood is amazingly beautiful. Our first night stayed at the attic which is spacious and a nice lake view from the window. The second night switched to a room with a balcony viewing partial lake which I don’t recommend. Cause the room is really too small. Other than that, it’s recommended. "
