2/10 很差
John
家人同遊
2024年4月23日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Upon arrival to our room we immediately noticed drywall dust and fragments all over various areas within our room and water in the bathroom floor. This was brought to the attention of the front desk staff and it was asked that someone clean the room while we were out for the evening seeing the island…..no one ever came nor was it cleaned once during our entire stay. Was forced to forfeit our last nights stay due to unsafe conditions within and around the hotel after waking up with our entire floor smelling like marijuana and other guests walking up and down the hallways with boom boxes. Was advised by the manager that it was a PUBLIC AREA and nothing could be done. Needless to say we will never return to this property if not the entire island.