Room

Reviews of Alban & Abbey House

3 out of 5
Alban & Abbey House
8 / 8A Bruce Gardens, Inverness, Scotland

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 333 reviews" "
Rating 8 - Good. 132 out of 333 reviews" "
Rating 6 - Okay. 43 out of 333 reviews" "
Rating 4 - Poor. 10 out of 333 reviews" "
Rating 2 - Terrible. 3 out of 333 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Isabella

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was very clean and comfortable, 5/5 for the property, although it’s far away from central. The only thing I’ve found terrible was the booking settings with a cancellation of my payment(for no reason), not confirmation of the booking and poor costumer support on e-mail or over phone to solve the situation. Overall, the room is great, the costumer service not much.
Stayed 2 nights in Mar 2024
Response from Eileen on 27 Mar 2024
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am sorry you were unhappy with aspects of your stay. When you book through a travel agent, we have to follow their rules regarding your booking and all correspondence comes through them. Our hands are tied with how much we can do regarding bookings through Expedia unfortunately.

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable and so convenient to walk to city center. Gentleman who checked us in was super friendly and helpful. Would definitely return.
Stayed 1 night in Feb 2024
Response from Eileen on 27 Mar 2024
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at Alban & Abbey and we hope to welcome you back soon

8/10 Good

Norman

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Eileen on 27 Mar 2024
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at Alban & Abbey and we hope to welcome you back soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great room, clean and really friendly and helpful staff. Free parking is available which was a huge plus being in the city. Would stay here again
Stayed 1 night in Oct 2023
Response from Eileen on 13 Nov 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at Alban & Abbey and we hope to welcome you back soon

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who helped me, Margaret, was so amazing and helpful. The hotel is great, the rooms is great, its superb value, and the service is superb. And the owner goes out of her way to help you. Me and Margaret do massively disagree on the key situation, and i firnly believe that two people in a room each deserve a key, as not all people sharing a room stay together 24/7, and thos can caise absolutelyhige inconveniences, but thats just my own personal opinion. I do think this hotel is outstanding, and i will be staying here many more times in futire. I have also recommended it to friends, who will use it on their trip to inverness. Thanks to Margaret and Staff for helping me have an awesome stay. You are simply brilliant!!
Stayed 2 nights in Oct 2023
Response from Eileen on 2 Nov 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Eileen on 2 Nov 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Eileen on 2 Nov 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely night here. Check in was friendly and easy, just a short stroll away. The only negative, as others have mentioned, was the footsteps from upstairs, and the smoking/drinking area right outside our room. Location was excellent for a walk into town for dinner and the bakery for breakfast.
Stayed 1 night in Oct 2023
Response from Eileen on 23 Oct 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey House and we hope to welcome you back soon.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Eileen on 23 Oct 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey House and we hope to welcome you back soon.

10/10 Excellent

ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Oct 2023
Response from Eileen on 23 Oct 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey House and we hope to welcome you back soon.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Eileen on 23 Oct 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey House and we hope to welcome you back soon.

8/10 Good

Claude

Travelled with group
Liked: Cleanliness, staff & service
No front desk at the location
The room was a bit small but clean. A little further to downtown Inverness that we expected. One negative was you have to go to a different location to get your room key , not very practical.
Stayed 2 nights in Oct 2023
Response from Eileen on 11 Oct 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I do hope that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, excellent rooms
Alban and Abbey House proved to be an excellent choice for two nights in Inverness. It is an easy walk from the centre of town, and has ample parking. The area is very quiet. The rooms are clean and extremely well-appointed, and everything worked as it should. Note that check in and key collection is at a different property a few blocks away.
Stayed 2 nights in Sep 2023
Response from Eileen on 11 Oct 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location!!! Great communication!!
Nice guest house!! Very helpful hosts especially when it came to the stupid electric car we rented!! So well located!!! Inverness so easy to walk to!! A fabulous bakery around the corner called The Bakery.
Stayed 2 nights in Sep 2023
Response from Eileen on 6 Oct 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 Excellent

Paolo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness of reception staff, comfortable and silent room upstairs. Comfortable bed. Internal free parking is an asset. We suggest it.
Stayed 1 night in Sep 2023
Response from Eileen on 2 Oct 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had i walked to the property from the station as it was i was met by family, on reaching the front door in the rain forgetting it said on the email to check in at another address, that is my only issue.
Stayed 2 nights in Sep 2023
Response from Eileen on 29 Sept 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 Good

Nurit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice large room very clean staff was very friendly and helpful we has a small problem with the toilets .they immediately came to check and fix it it is located in a quiet area but within walking distance of the city center many dining option around
Stayed 2 nights in Sep 2023
Response from Eileen on 29 Sept 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 Excellent

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a wonderful time staying with Alban & Abbey and would highly recommend!
Stayed 3 nights in Sep 2023
Response from Eileen on 29 Sept 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and personal.
Stayed 3 nights in Sep 2023
Response from Eileen on 29 Sept 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the location, great proximity to the city centre. Could have used a fridge and some cutlery in the room but otherwise a lovely stay in a beautiful city.
Stayed 3 nights in Sep 2023
Response from Eileen on 29 Sept 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience of walking to restaurants and shopping. Free parking on hotel property.
Stayed 3 nights in Sep 2023
Response from Eileen on 29 Sept 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good
Check in easy. Short walk to property. Lovely room, spacious, comfortable and very very clean (NO DUST AT ALL). Housekeeping deserve a pay rise. Never stayed anywhere as clean. Negatives…. Bedroom door sticks a bit so you have to push quite hard, perhaps shave a little off door to make it easier. Floorboards in room above very creaky. But not that big an issue. So overall, much more positive than negative. Would definitely stay again.
Stayed 3 nights in Sep 2023
Response from Eileen on 12 Sept 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey House and we hope to welcome you back soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our stay! Would recommend to all.
Stayed 1 night in Aug 2023
Response from Eileen on 2 Sept 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just outside of downtown Inverness, but just 10 minute walk away. Room was clean and quiet.
Stayed 5 nights in Aug 2023
Response from Eileen on 28 Aug 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean, tidy and very well kept up.
It was a great place for my nights in Inverness and very close to the town and eating places
Stayed 4 nights in Aug 2023
Response from Eileen on 28 Aug 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manage expectations, walkable +free parking a plus
Manage your expectations. We’re big on expectation setting when traveling. Alban & Abby sent accurate information on how to check in and navigate to room. Private free parking was nice. We loved that this location was walkable to city center. A few things go know: 1. request a top floor room to avoid stomping above you - we heard footsteps after 11pm / 21:00 and before 6:00 . 2. Beds and showers across Scotland are small - too tiny for two average Americans (5’5” and 6’2”), so just manage your expectations. We are glad to pick a room that had a double bed and a twin bed to sleep separately.
Stayed 1 night in Aug 2023
Response from Eileen on 28 Aug 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 Excellent

Erika

Stayed 1 night in Aug 2023
Response from Eileen on 28 Aug 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 Excellent

Mick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but cosy & everything i needed for a nights stay. Everything was spotless. Will be back
Stayed 1 night in Jul 2023
Response from Eileen on 30 Jul 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 Excellent

Carole

Stayed 1 night in Jul 2023
Response from Eileen on 21 Jul 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 Good

Suzette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
4.5/5: This is my first time staying at Alban & Abbey and first bed and breakfast sort of accommodation (although there was no breakfast involved). The room was spacious enough for two (if you have a young one traveling it works but a bit cramped). The first thing i noticed was the cleanliness of the room and property in general. The bathroom was super clean and they really got bonus points for that! The property is a short walk from the town center. There is an excellent bakery and cafe around the corner. The neighborhood is super quiet which I really loved. There are no telephones in the room but there is one downstairs by the entrance. But this didn’t work - it is used to contact the front desk which is located at a different property in a different street. But do not greet, it is a short walk from the Alban & Abbey. All in all it’s a great comfortable room.
Stayed 2 nights in Jul 2023
Response from Eileen on 21 Jul 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 Excellent

ANN, University City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient to the tourist area of town! Nice, quiet, and clean
Stayed 2 nights in Jul 2023
Response from Eileen on 21 Jul 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

6/10 Okay

Bodil

Travelled with family
Liked: Staff & service
Working out the hot water for the shower was awkward
Stayed 1 night in Jul 2023
Response from Eileen on 21 Jul 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I do hope that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 Excellent

Gabriela, Tucson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place was absolutely amazing! Great location, quiet, super comfortable beds, OUTSTANDING bathroom, and great amenities! The staff was incredibly kind and courteous as they held our luggage before check in. We loved it and will stay here every time in the future!
Stayed 2 nights in Jun 2023
Response from Eileen on 26 Jun 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really great little place, perfect location!
Stayed 2 nights in Jun 2023
Response from Eileen on 19 Jun 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

2/10 Terrible

Osiris

Disliked: Cleanliness, staff & service, property conditions & facilities
Property management promised supplies to be in the room and nothing was there.
Stayed 3 nights in Jun 2023
Response from Eileen on 15 Jun 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am very sorry you were so unhappy with your stay, but I am unsure as to what was not in your room that you were promised? All rooms have clean linen and towels, tea and coffee making facilities, a large tv and a hairdryer as well as all the usual bedroom furniture and decor and toiletries in the bathroom. I am more than a little confused by your review I'm afraid.

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were warmly welcomed upon arrival at the reception/check in sight.
Stayed 3 nights in Jun 2023
Response from Eileen on 12 Jun 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 Excellent

Voirrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Good shower. We had a separate room out the back which made great access for my disabled husband. Staff were friendly and helpful. Easy walk to the centre of the city and the castle.
Stayed 3 nights in Jun 2023
Response from Eileen on 12 Jun 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 Excellent

Rebekah, Fremont

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful property. Very clean. Excellent service. Our only complaint was our room was next to the “smoking station” so we could not enjoy opening our windows without smelling cigarette smoke and listening to loud conversations.
Stayed 2 nights in May 2023
Response from Eileen on 7 Jun 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, and bed super Comfy! A quick 10 minute walk to town. The electric water heater was nice with 3 of us(one a teenager!!).
Stayed 2 nights in Jun 2023
Response from Eileen on 7 Jun 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 Excellent

Lauren, Staten Island

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy staying here. Just a cute spot and was liking distance to where we had to meet for our tours.
Stayed 2 nights in Jun 2023
Response from Eileen on 7 Jun 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

8/10 Good

Valarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
Little odd to have to go to one location to check in and get a key and then stay at a different location. The room was nice, wish the window would have opened more to get a breeze but over all we enjoyed our stay
Stayed 3 nights in May 2023
Response from Eileen on 7 Jun 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town and restaurants.
Stayed 2 nights in May 2023
Response from Eileen on 28 May 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I do hope that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

8/10 Good

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you need a clean room so you can explore the area during the day, and rest at night this is a good option. It's clean and a 5 minute walk from the bridge. The rooms are small with very basic amenities. Some recommended improvements would be improving the internet and adding a small fridge.
Stayed 2 nights in May 2023
Response from Eileen on 23 May 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I do hope that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around onsite free parking supermarkets and restaurants within walking distance.
Stayed 3 nights in May 2023
Response from Eileen on 23 May 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I do hope that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

8/10 Good

Sherlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and within walking distance to center of town. Would have liked a mini fridge and hairdryer in the room.
Stayed 2 nights in May 2023
Response from Eileen on 23 May 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I do hope that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

8/10 Good

Anthony

Stayed 4 nights in Apr 2023
Response from Eileen on 2 May 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

6/10 Okay

Martyn

Stayed 3 nights in Apr 2023
Response from Eileen on 23 May 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I do hope that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and quiet
Stayed 1 night in Apr 2023
Response from Eileen on 28 Apr 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized rooms and conveniently close to downtown for walk ability! We would stay again.
Stayed 1 night in Apr 2023
Response from Eileen on 27 Apr 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Comfy bed lovely room and ensuite nice location nice 10 mins walk into town
Stayed 2 nights in Apr 2023
Response from Eileen on 18 Apr 2023
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.