The hotel is large and comfortable, location is convenient but free shuttle bus service had been canceled since Oct 2018 although this was the reason for stay. Besides, it seemed the staffs didn’t have enough knowledge and information about transportation in the surrounded area. They couldn’t offer precise and helpful information when we asked for help to visit the waterfall on weekdays. In the end it was the employee of the information center who helped us to get the right information about bus timetables but not the hotel staff who told us there’s not bus available on weekdays which was the wrong information. Except for this the stay and other service were good.