住宿正面 - 傍晚/夜晚

关于马坡新罗旅馆的点评

4 out of 5
马坡新罗旅馆
83 Mapo-daero, Mapo-gu, Seoul

点评

8.4

很好

10 分 - 超赞。496 条好评,共有 1006 条点评" "
8 分 - 还可以。302 条好评,共有 1006 条点评" "
6 分 - 一般。105 条好评,共有 1006 条点评" "
4 分 - 很差。60 条好评,共有 1006 条点评" "
2 分 - 糟糕。43 条好评,共有 1006 条点评" "

8.2/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

8.2/10

住宿条件和设施

8.2/10

环保

点评

6/10 一般

SIN

满意:清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
FRONT DESK OF SHILLASTAY MAPO 于 2024年03月15日 的回复
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다.고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다.고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다.남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 마포최준혁 총지배인 드림

10/10 超赞

SZU YU

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 6 晚

8/10 还可以

YuTing

2023 年 12 月入住 3 晚

10/10 超赞

HYOSEOP

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 6 晚

8/10 还可以

CHING YI

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice.
2023 年 10 月入住 5 晚

8/10 还可以

Szu Min

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
地點方便
地點方便。 房務會問好,讓人感覺非常親切。 枕頭不好睡。
2023 年 10 月入住 4 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施
The location is connivence and easy to access other places. However, the room design is a kind of pity and which close in between rooms. Overall , I am still be happy to try this and will recommend others , thank you !
2023 年 10 月入住 2 晚

8/10 还可以

Pui Ying

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 5 晚

6/10 一般

Yeuk Ching

与家人出行
满意:员工和服务
2023 年 9 月入住 2 晚

4/10 很差

Lai Fong

与家人出行
不满意:客房舒适度,住宿条件和设施
首先,房間面積很小。絕對唔建議三個人一間房,就算一個放一件大行李一件手提行李已經很勉強。一入去電話壞了,冷氣唔夠凍。調校至18度,但溫度最多只能徘佪至23。毛巾亦很殘舊。
2023 年 8 月入住 3 晚

8/10 还可以

ming yin

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
不錯!
房間不大,枕頭太軟,整體還可以
2023 年 6 月入住 4 晚

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean & comfortable. Nice hotel!
2023 年 6 月入住 4 晚

4/10 很差

Wai Yip

与家人及幼儿出行
不满意:员工和服务、服务设施、住宿条件和设施
三人同行, 竟然比兩條毛巾。剃鬍刀都無得提工。我住12樓, 應該是水壓問題, 沖涼水太慢。
2023 年 4 月入住 5 晚

4/10 很差

Wing Sze Grace

不满意:住宿条件和设施,清洁度
2023 年 4 月入住 4 晚

8/10 还可以

Yu Yan

2023 年 3 月入住 7 晚

6/10 一般

Ip Oi

团体旅客
满意:员工和服务
只有暖氣,沒有冷氣 沖涼位置有損壞 水力比較弱
2023 年 3 月入住 5 晚

4/10 很差

真实旅客

满意:清洁度
不满意:员工和服务
一般體驗
房間細,暖氣太強,酒店大門沒有地方停車,代客泊車要自行駕到B1, 取車也一樣要到B1層,沒有人代搬行李。要借較剪問了兩次都沒提供,到大堂取也不願提供。整體是很普通沒什麼服務的酒店
2022 年 12 月入住 1 晚

6/10 一般

YUN YUAN

满意:员工和服务、住宿条件和设施、客房舒适度
交通地點方便地飯店
房間備品在最後一晚地當天完全沒有提供,照成困擾,還須一一打電話去要,還好是有馬上送來。
2022 年 10 月入住 4 晚

10/10 超赞

Chi Wah

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 4 晚

8/10 还可以

WEITING

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 9 月入住 1 晚

8/10 还可以

bou

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 6 晚

8/10 还可以

TADASHI

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was so quick!!
2024 年 4 月入住 2 晚
Shilla Stay Mapo 于 2024年04月18日 的回复
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo

4/10 很差

Andy

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was so hot it became unbearable
2024 年 4 月入住 2 晚
Shilla Stay Mapo 于 2024年04月13日 的回复
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo

10/10 超赞

Jinhee,seoul

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
except parking system, everything was good!
2024 年 4 月入住 1 晚
FRONT DESK OF SHILLASTAY MAPO 于 2024年04月12日 的回复
Dear Valued Guest, Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back! Jake Choi General Manager Shilla Stay Mapo

10/10 超赞

KAZUO

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
非常に良い
2024 年 4 月入住 2 晚
FRONT DESK OF SHILLASTAY MAPO 于 2024年04月12日 的回复
Dear Valued Guest, Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back! Jake Choi General Manager Shilla Stay Mapo

10/10 超赞

Jung

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚

8/10 还可以

Yumi

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Kat

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved staying here. It was close to good food, 7/11 was right next door, and it was only a short walk to the subway. It felt safe, clean, and quiet. This was my favorite stay during my whole trip!
2024 年 3 月入住 3 晚
Shilla Stay Mapo 于 2024年04月2日 的回复
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo

10/10 超赞

yong

满意:清洁度、员工和服务、住宿条件和设施
I did not liked show nosing from next door
2024 年 3 月入住 5 晚
Shilla Stay Mapo 于 2024年04月1日 的回复
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo

2/10 糟糕

GUANGRI,koutouku

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

8/10 还可以

Michael

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 11 晚

10/10 超赞

Hiromi

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
よく利用しています。チェックインもスムーズで、部屋も快適です
2024 年 3 月入住 2 晚
Shilla Stay Mapo 于 2024年03月25日 的回复
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo

10/10 超赞

yuzuki

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
すぐ隣にセブンもあり駅も近く便利です 清掃もとても綺麗でした
2024 年 3 月入住 3 晚
Shilla Stay Mapo 于 2024年03月22日 的回复
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo

10/10 超赞

Nanami

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
立地
2024 年 3 月入住 3 晚
FRONT DESK OF SHILLASTAY MAPO 于 2024年03月23日 的回复
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo

8/10 还可以

Natsumi

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
キレイでよかった
2024 年 3 月入住 3 晚
Shilla Stay Mapo 于 2024年03月21日 的回复
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo

10/10 超赞

Joanna

与家人出行
满意:服务设施
The stuff is helpful. The rooms are nice and clean. The cleaning lady is very nice snd helpful. The hotel locations are great.
2024 年 3 月入住 4 晚
FRONT DESK OF SHILLASTAY MAPO 于 2024年03月18日 的回复
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo

6/10 一般

aya

2024 年 3 月入住 2 晚
Shilla Stay Mapo 于 2024年03月17日 的回复
Dear Valued CustomerWe would like to express our sincere thanks for your warm concern towards Shilla Stay Mapo.First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We have already forwarded you complaint about it to the concerned team for consideration. They will resolve as soon as possible after looking into your complaint.We are carefully reviewing your comments, and we promise to make further improvements and serve you better.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay MapoGeneral Manager Jake Choi

8/10 还可以

Megumi

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Shilla Stay Mapo 于 2024年03月17日 的回复
Dear Valued CustomerFirst of all, we would like to express our sincere thanks for your warm comments about Shilla Stay.We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay.As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay MapoGeneral Manager Jake Choi

8/10 还可以

Miki

2024 年 3 月入住 2 晚

2/10 糟糕

Etsuko

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
新羅ステイはリピートですが、5階のどこかの部屋の水道がうるさいのを超えて不快な音が響き、深夜に部屋を交換していただきましたが、変えていただいた12階の部屋は、今度は下水の匂いが部屋まで充満し、不快極まりない一夜を過ごしました。目にしみるくらいの下水の匂いで、もうリピートはありません。
2024 年 3 月入住 3 晚

6/10 一般

TAKAKO

不满意:员工和服务
2024 年 3 月入住 2 晚
Shilla Stay Mapo 于 2024年03月17日 的回复
Dear Valued CustomerWe would like to express our sincere thanks for your warm concern towards Shilla Stay Mapo.First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We have already forwarded you complaint about it to the concerned team for consideration. They will resolve as soon as possible after looking into your complaint.We are carefully reviewing your comments, and we promise to make further improvements and serve you better.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay MapoGeneral Manager Jake Choi

8/10 还可以

Yuka

与家人出行
满意:清洁度、员工和服务、服务设施
鏡がバスルームだけだったので部屋の中にもほしかったです。交通の便はとてもよかったのでまた泊まりたいです。
2024 年 3 月入住 2 晚
Jake Choi 于 2024年03月10日 的回复
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo

10/10 超赞

SAKURA

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
とても良かったです
2024 年 2 月入住 2 晚
Jake Choi 于 2024年03月10日 的回复
Dear Valued Guest,We greatly appreciate your positive remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo

8/10 还可以

Shunichi

团体旅客
满意:清洁度、员工和服务、服务设施
洗面室の扉が傾いていてちゃんと閉まらないのは困ったが、それ以外は文句なし。 朝食が特に良かった
2024 年 2 月入住 3 晚
FRONT DESK OF SHILLASTAY MAPO 于 2024年03月10日 的回复
Dear Valued Customer, This is Front of Shilla Stay Mapo. First of all, thank you for your stay and interest in our hotel. Though the trip has to be pleasant, we would like to apologize for the inconvenience caused during your stay. We will share the suggestion that you have written with interest internally and make a firm development. Thank you again for your stay and comment, and we will show you an improved appearance if you give us next opportunity to serve you. Thank you.

8/10 还可以

Sang Ho

满意:清洁度、员工和服务、住宿条件和设施
Good location/ limited restaurant in hotel
2024 年 2 月入住 1 晚
Jake Choi 于 2024年03月10日 的回复
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo

10/10 超赞

MIHO

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
空港からの移動も行きたいエリアへも、乗り入れている路線が多く、便利。 小雨が降った時も、傘を借りれて助かった
2024 年 2 月入住 3 晚
Jake Choi 于 2024年03月10日 的回复
Dear Valued Guest,We greatly appreciate your positive remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo

10/10 超赞

JUNE YOUNG

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
위치가 편리하고 룸도 사용하기 좋은데 도로변에 있어서 밤에도 소음이 심한게 신경쓰였습니다.
2024 年 2 月入住 3 晚
Jake Choi 于 2024年03月10日 的回复
고객님, 안녕하십니까신라스테이 마포에 보내주시는 따뜻한 관심과 애정에 깊이 감사드립니다. 고객님께서 주신 의견은 세심히 검토하여 서비스 개선에 적극 반영하겠습니다. 앞으로도 더 나은 서비스를 제공하기 위해 노력할 것을 약속드립니다.고객님의 소중한 시간을 할애하여 작성해 주신 의견은 향후 신라스테이 마포를 이용하실 다른 고객님들께도 큰 도움이 될 것입니다.다시 한번 귀중한 의견 주셔서 감사드리며, 고객님과 가족분들의 건강과 안녕을 진심으로 기원합니다.신라스테이 마포최준혁 총지배인 드림

8/10 还可以

Kazuyuki,Nagoya-shi, Chikusa-ku

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
古い(出来てから長い)からか、ソファーやクッションの評価が低い。
2024 年 2 月入住 1 晚
Jake Choi 于 2024年03月10日 的回复
Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo

10/10 超赞

Kazuki

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
空港からのアクセスもよく、地下鉄の2つの駅にも近く、セブンイレブンがホテルのすぐ横にあり、とても便利でした。朝食付きのプランでしたが、朝食もとても美味しくて満足です。
2024 年 2 月入住 2 晚
Jake Choi 于 2024年03月10日 的回复
Dear Valued Guest,We greatly appreciate your positive remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo

6/10 一般

Takahashi

满意:员工和服务
不满意:清洁度
1.ベッド脇テーブル下に埃が溜まっていて、他の滞在者の靴下片方が置き去り。 2.シーツにシミ 客層は悪くないので女性1人でも安心。
2024 年 2 月入住 2 晚
Jake Choi 于 2024年03月10日 的回复
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo