고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다.고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다.고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다.남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 마포최준혁 총지배인 드림
10/10 優異
SZU YU
2023年12月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SZU YU
於 2023 年 12 月住了 6 晚
8/10 不錯
YuTing
2023年12月12日
YuTing
於 2023 年 12 月住了 3 晚
10/10 優異
HYOSEOP
2023年12月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
HYOSEOP
於 2023 年 11 月住了 6 晚
8/10 不錯
CHING YI
伴侶同遊
2023年11月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice.
CHING YI
於 2023 年 10 月住了 5 晚
8/10 不錯
Szu Min
家人同遊
2023年10月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點方便
地點方便。
房務會問好,讓人感覺非常親切。
枕頭不好睡。
Szu Min
於 2023 年 10 月住了 4 晚
8/10 不錯
真實旅客
2023年10月15日
讚好:整潔度、職員與服務和設施服務
The location is connivence and easy to access other places.
However, the room design is a kind of pity and which close in between rooms.
Overall , I am still be happy to try this and will recommend others , thank you !
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
4/10 欠佳
Andy
2024年4月13日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Room was so hot it became unbearable
Andy
於 2024 年 4 月住了 2 晚
Shilla Stay Mapo 於 2024年4月13日的回應
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 優異
Jinhee (seoul)
商務旅客
2024年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
except parking system, everything was good!
Jinhee
於 2024 年 4 月住了 1 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年4月12日的回應
Dear Valued Guest, Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back! Jake Choi General Manager Shilla Stay Mapo
10/10 優異
KAZUO
伴侶同遊, 商務旅客
2024年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
非常に良い
KAZUO
於 2024 年 4 月住了 2 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年4月12日的回應
Dear Valued Guest, Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back! Jake Choi General Manager Shilla Stay Mapo
10/10 優異
Jung
2024年4月9日
讚好:整潔度、職員與服務和住宿狀況
Jung
於 2024 年 3 月住了 4 晚
8/10 不錯
Yumi
2024年4月8日
讚好:整潔度、職員與服務和住宿狀況
Yumi
於 2024 年 4 月住了 1 晚
10/10 優異
Kat
多人同遊
2024年4月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved staying here. It was close to good food, 7/11 was right next door, and it was only a short walk to the subway. It felt safe, clean, and quiet. This was my favorite stay during my whole trip!
Kat
於 2024 年 3 月住了 3 晚
Shilla Stay Mapo 於 2024年4月2日的回應
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 優異
yong
2024年4月1日
讚好:整潔度、職員與服務和住宿狀況
I did not liked show nosing from next door
yong
於 2024 年 3 月住了 5 晚
Shilla Stay Mapo 於 2024年4月1日的回應
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
2/10 很差
GUANGRI (koutouku)
2024年3月30日
不滿:整潔度、職員與服務和住宿狀況
GUANGRI
於 2024 年 3 月住了 3 晚
8/10 不錯
Michael
2024年3月30日
讚好:整潔度、職員與服務和住宿狀況
Michael
於 2024 年 3 月住了 11 晚
10/10 優異
Hiromi
多人同遊
2024年3月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
よく利用しています。チェックインもスムーズで、部屋も快適です
Hiromi
於 2024 年 3 月住了 2 晚
Shilla Stay Mapo 於 2024年3月25日的回應
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 優異
yuzuki
多人同遊
2024年3月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
すぐ隣にセブンもあり駅も近く便利です
清掃もとても綺麗でした
yuzuki
於 2024 年 3 月住了 3 晚
Shilla Stay Mapo 於 2024年3月22日的回應
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 優異
Nanami
多人同遊
2024年3月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
立地
Nanami
於 2024 年 3 月住了 3 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年3月23日的回應
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
8/10 不錯
Natsumi
伴侶同遊
2024年3月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
キレイでよかった
Natsumi
於 2024 年 3 月住了 3 晚
Shilla Stay Mapo 於 2024年3月21日的回應
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 優異
Joanna
家人同遊
2024年3月17日
讚好:設施服務
The stuff is helpful. The rooms are nice and clean. The cleaning lady is very nice snd helpful. The hotel locations are great.
Joanna
於 2024 年 3 月住了 4 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年3月18日的回應
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
6/10 一般
aya
2024年3月15日
aya
於 2024 年 3 月住了 2 晚
Shilla Stay Mapo 於 2024年3月17日的回應
Dear Valued CustomerWe would like to express our sincere thanks for your warm concern towards Shilla Stay Mapo.First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We have already forwarded you complaint about it to the concerned team for consideration. They will resolve as soon as possible after looking into your complaint.We are carefully reviewing your comments, and we promise to make further improvements and serve you better.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay MapoGeneral Manager Jake Choi
8/10 不錯
Megumi
2024年3月12日
讚好:整潔度、職員與服務和住宿狀況
Megumi
於 2024 年 3 月住了 1 晚
Shilla Stay Mapo 於 2024年3月17日的回應
Dear Valued CustomerFirst of all, we would like to express our sincere thanks for your warm comments about Shilla Stay.We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay.As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay MapoGeneral Manager Jake Choi
Dear Valued CustomerWe would like to express our sincere thanks for your warm concern towards Shilla Stay Mapo.First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We have already forwarded you complaint about it to the concerned team for consideration. They will resolve as soon as possible after looking into your complaint.We are carefully reviewing your comments, and we promise to make further improvements and serve you better.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay MapoGeneral Manager Jake Choi
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 優異
SAKURA
多人同遊
2024年3月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
とても良かったです
SAKURA
於 2024 年 2 月住了 2 晚
Jake Choi 於 2024年3月10日的回應
Dear Valued Guest,We greatly appreciate your positive remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
8/10 不錯
Shunichi
多人同遊
2024年3月2日
讚好:整潔度、職員與服務和設施服務
洗面室の扉が傾いていてちゃんと閉まらないのは困ったが、それ以外は文句なし。
朝食が特に良かった
Shunichi
於 2024 年 2 月住了 3 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年3月10日的回應
Dear Valued Customer, This is Front of Shilla Stay Mapo. First of all, thank you for your stay and interest in our hotel. Though the trip has to be pleasant, we would like to apologize for the inconvenience caused during your stay. We will share the suggestion that you have written with interest internally and make a firm development. Thank you again for your stay and comment, and we will show you an improved appearance if you give us next opportunity to serve you. Thank you.
8/10 不錯
Sang Ho
2024年2月29日
讚好:整潔度、職員與服務和住宿狀況
Good location/ limited restaurant in hotel
Sang Ho
於 2024 年 2 月住了 1 晚
Jake Choi 於 2024年3月10日的回應
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
Dear Valued Guest,We greatly appreciate your positive remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 優異
JUNE YOUNG
家人同遊
2024年2月26日
讚好:整潔度、職員與服務和住宿狀況
위치가 편리하고 룸도 사용하기 좋은데 도로변에 있어서 밤에도 소음이 심한게 신경쓰였습니다.
JUNE YOUNG
於 2024 年 2 月住了 3 晚
Jake Choi 於 2024年3月10日的回應
고객님, 안녕하십니까신라스테이 마포에 보내주시는 따뜻한 관심과 애정에 깊이 감사드립니다. 고객님께서 주신 의견은 세심히 검토하여 서비스 개선에 적극 반영하겠습니다. 앞으로도 더 나은 서비스를 제공하기 위해 노력할 것을 약속드립니다.고객님의 소중한 시간을 할애하여 작성해 주신 의견은 향후 신라스테이 마포를 이용하실 다른 고객님들께도 큰 도움이 될 것입니다.다시 한번 귀중한 의견 주셔서 감사드리며, 고객님과 가족분들의 건강과 안녕을 진심으로 기원합니다.신라스테이 마포최준혁 총지배인 드림
8/10 不錯
Kazuyuki (Nagoya-shi, Chikusa-ku)
商務旅客
2024年2月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
古い(出来てから長い)からか、ソファーやクッションの評価が低い。
Kazuyuki
於 2024 年 2 月住了 1 晚
Jake Choi 於 2024年3月10日的回應
Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
Dear Valued Guest,We greatly appreciate your positive remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
2/10 很差
RAN
家人同遊
2024年2月12日
不滿:整潔度、設施服務和住宿狀況
지저분해요
RAN
於 2024 年 2 月住了 1 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年3月15日的回應
고객님, 안녕하십니까신라스테이 마포에 보내주시는 따뜻한 관심과 애정에 깊이 감사드립니다. 고객님께서 주신 의견은 세심히 검토하여 서비스 개선에 적극 반영하겠습니다.고객님의 소중한 시간을 할애하여 작성해 주신 의견은 향후 신라스테이 마포를 이용하실 다른 고객님들께도 큰 도움이 될 것입니다.다시 한번 귀중한 의견 주셔서 감사드리며, 고객님과 가족분들의 건강과 안녕을 진심으로 기원합니다.신라스테이 마포최준혁 총지배인 드림