Location is good. Convenience to go different stations.
Wing Yee
於 2023 年 12 月住了 3 晚
Front Office Bella Lee 於 2024年1月26日的回應
Dear Valued Guest,Warm greetings from The Splaisir Myeong-dong! Thank you so much for your review of our hotel. We are glad to hear that you were satisfied with the location of our hotel. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely yours, Front Office Bella LeeSotetsu Hotels The Splaisir Seoul Myeongdong
10/10 優異
HO MING
伴侶同遊
2024年1月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel nears bus stops and metro, Myeong-dong just 5 mins walking, a super convenient choice in Seoul. Hotel facilities and rooms are new. However bath room design are strange, lack to cleaning are difficult. Toilet were not really clean and wooden bath tub filled with white particles. Overall it was a special and nice experience living in here.
HO MING
於 2024 年 1 月住了 1 晚
SPLAISIR Myeong-dong Bella Lee 於 2024年1月9日的回應
Dear Valued Guest,Warm Greetings from The SPLAISIR Myeong-dong.Thank you very much for staying our hotel this time. We apologize for the inconvenience caused by the design of our hotel bathroom. we will convey the customer's opinion to the related department for improvement.Once again, we sincerely apologize for any inconveniences.Warm Regards,SPLAISIR Myeong-dongBella Lee
尊敬的客人您好!感谢光顾斯普莱瑟酒店明洞,并抽出宝贵的时间与我们分享您的住宿经验。 很抱歉的看到我们的卫生方面均没有达到您的期望,我们会和相关部门沟通努力提高和改进我们的卫水平。再次感谢您的评论,期待您的再次光临。谢谢您。斯普莱瑟酒店明洞Bella Lee
10/10 優異
CHRISTOPHE
2023年10月17日
CHRISTOPHE
於 2023 年 10 月住了 1 晚
Bruce Kang 於 2023年11月24日的回應
Dear Valued Guest,Warm Greetings from The SPLAISIR Myeong-dong.Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Seoul, The fact that you choose the SPLAISIR Myeong-dong is an honor to us.We are really pleased to hear that you enjoyed your stay.Looking forward to welcoming you again soon.Sincerely yours,Sotetsu Hotels The Splaisir Seoul MyeongdongBruce Kang
When checked-out, I requested to put the luggages at the reception and I was told I had to pay 6000 won. It was my first time in the hotel that I was required to pay for the luggage storage fee. The hotel location was near to the airport shuttle bus. The location is nice.
Chi Man
於 2023 年 8 月住了 1 晚
Sotetsu Hotels The Splaisir Seoul Myeongdong 於 2023年9月8日的回應
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent stay. We appreciate your comments regarding the luggage storage fee and the hotel's location.We apologize for inconvenience caused by the luggage storage fee. Recently, our hotel has installed a locker so that we can store our guests' luggage more safely. However, I fully understand that you may feel uncomfortable because there will be a charge for using this facility. We will review this issue with our hotel management team to ensure that we try to find ways to improve it in the future.On a positive note, We understand that easy access to transportation is important for our guests, and we strive to provide a convenient location for their convenience.Once again, we appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will help us improve our services, and we hope to have another opportunity to welcome you back in the future for a more enjoyable experience.Sincerely yours,Sotetsu Hotels The Splaisir Seoul Myeongdong
Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Currently, our hotel offers a variety of benefits to its members. Typically, we provide a gift certificate for every number of nights per room, and a variety of other benefits are included.Please visit our hotel website to sign up for membership, and use it at a lower than other hotel reservation sites.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Sincerely yours,The SPLAISIR Myeong-dong
10/10 優異
Ho Shan
親子同遊
2023年1月29日
讚好:整潔度、職員與服務和設施服務
We booked a family room and I think the hotel is marvellous. My kids were very happy with the decoration. Within 5-10mins to subway and is really a good choice.
Ho Shan
於 2023 年 1 月住了 2 晚
The SPLAISIR Myeong-dong 於 2023年1月31日的回應
Dear Valued Guest,Thank you for staying with The SPLAISIR Myeong-dong and sharing your detail experience with other travelers on the Trip Advisor. There is no greater satisfaction than receiving kind words from a valued guest.It is good to hear that your stay was great with us. We are training our staff to always provide our guests with great service by showing good attitude. We always want our guests to feel themselves welcome. We will discuss how we can improve it for our guests. Once again, thank you very much for choosing our hotel and taking the time to leave a warm review. We hope your previous stay and experience will bring you back to our hotel.Warm Regards,The SPLAISIR Myeong-dong
2/10 很差
choi shing
2022年12月25日
choi shing
於 2022 年 12 月住了 3 晚
The SPLAISIR Myeong-dong 於 2022年12月30日的回應
Dear Valued Guest,Warm greetings from The SPLAISIR Myeong-dong. We give our sincerest apology for any inconvenience there may have been. We will make an effort to make enhancements to deliver a more comfortable stay at The SPLAISIR Myeong-dong. Again, thank you so much for your valued comment and we all hope to have an honor to welcome you again in the near future. Sincerely yours, The SPLAISIR Myeong-dong
10/10 優異
Ellen
多人同遊
2022年12月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ellen
The SPLAISIR Myeong-dong 於 2022年12月22日的回應
Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Currently, our hotel offers a variety of benefits to its members. Typically, we provide a gift certificate for every number of nights per room, and a variety of other benefits are included.Please visit our hotel website to sign up for membership, and use it at a lower than other hotel reservation sites.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Sincerely yours,The SPLAISIR Myeong-dong
Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Currently, our hotel offers a variety of benefits to its members. Typically, we provide a gift certificate for every number of nights per room, and a variety of other benefits are included.Please visit our hotel website to sign up for membership, and use it at a lower than other hotel reservation sites.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Sincerely yours,The SPLAISIR Myeong-dong
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2020年3月4日的回應
Dear Valued Guest,
Thank you so much for your kind valuable feedback after staying at our hotel.
Your praise points are highly appreciated and we are always striving on providing the best service for our guests.
Thank you again and we do look forward to your next visit soon.
Best regards,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
8/10 不錯
真實旅客
2020年2月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2020 年 2 月住了 1 晚
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2020年2月24日的回應
Dear Valued Guest,
Thank you so much for your kind valuable feedback after staying at our hotel.
Your praise points are highly appreciated and we are always striving on providing the best service for our guests.
Thank you again and we do look forward to your next visit soon.
Best regards,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
10/10 優異
真實旅客
2020年2月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2020 年 2 月住了 1 晚
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2020年2月18日的回應
Dear Valued Guest,
Thank you so much for your kind valuable feedback after staying at our hotel.
Your praise points are highly appreciated and we are always striving on providing the best service for our guests.
Thank you again and we do look forward to your next visit soon.
Best regards,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
10/10 優異
真實旅客
2020年2月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 7 月住了 1 晚
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2020年2月11日的回應
Dear Valued Guest,
Thank you so much for your kind valuable feedback after staying at our hotel.
Your praise points are highly appreciated and we are always striving on providing the best service for our guests.
Thank you again and we do look forward to your next visit soon.
Best regards,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2020年2月7日的回應
Dear Valued Guest,
Thank you so much for your kind valuable feedback after staying at our hotel.
Your praise points are highly appreciated and we are always striving on providing the best service for our guests.
Thank you again and we do look forward to your next visit soon.
Best regards,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2020年1月29日的回應
Dear Valued Guest,
Thank you so much for your kind valuable feedback after staying at our hotel.
Your praise points are highly appreciated and we are always striving on providing the best service for our guests.
Thank you again and we do look forward to your next visit soon.
Best regards,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
10/10 優異
真實旅客
家人同遊
2020年1月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2020 年 1 月住了 1 晚
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2020年1月29日的回應
Dear Valued Guest,
Thank you so much for your kind valuable feedback after staying at our hotel.
Your praise points are highly appreciated and we are always striving on providing the best service for our guests.
Thank you again and we do look forward to your next visit soon.
Best regards,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
10/10 優異
真實旅客
2020年1月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2020 年 1 月住了 1 晚
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2020年1月23日的回應
Dear Valued Guest,
Thank you so much for your kind valuable feedback after staying at our hotel.
Your praise points are highly appreciated and we are always striving on providing the best service for our guests.
Thank you again and we do look forward to your next visit soon.
Best regards,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
10/10 優異
真實旅客
2020年1月16日
真實旅客
於 2020 年 1 月住了 4 晚
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2020年1月23日的回應
Dear Valued Guest,
Thank you so much for your kind valuable feedback after staying at our hotel.
Your praise points are highly appreciated and we are always striving on providing the best service for our guests.
Thank you again and we do look forward to your next visit soon.
Best regards,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2020年2月3日的回應
Dear Valued Guest,
Warm greetings from Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong.
We give our sincerest apology for any inconvenience there may have been. We will make an effort to make enhancements to deliver a more comfortable stay at Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong. Again, thank you so much for your valued comment and we all hope to have an honor to welcome you again in the near future.
Sincerely yours,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
10/10 優異
真實旅客
2019年12月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
quite good
真實旅客
於 2019 年 12 月住了 5 晚
From reservation officer Alicia 於 2019年12月30日的回應
Warm greetings from Sotetsu Hotels the Splaisir Seoul Myeong-dong.
We sincerely hope that your comfortable stays at Sotetsu Hotels the Splaisir Seoul Myeong-dong.
If there's any further assistance, please do not hesitate to contact us.
Thank you!
From reservation officer Alicia
10/10 優異
真實旅客
家人同遊
2019年12月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
If bath room have full close is well. Location near to station. Have tuck shop near the hotel.
真實旅客
於 2019 年 12 月住了 2 晚
From reservation officer Alicia 於 2019年12月24日的回應
Warm greetings from Sotetsu Hotels the Splaisir Seoul Myeong-dong.
We sincerely hope that your comfortable stays at Sotetsu Hotels the Splaisir Seoul Myeong-dong.
If there's any further assistance, please do not hesitate to contact us.
Thank you!
From reservation officer Alicia
6/10 一般
Lai Sze
多人同遊
2019年12月21日
讚好:整潔度和職員與服務
不滿:客房舒適度
Lai Sze
於 2019 年 12 月住了 5 晚
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2019年12月23日的回應
Dear Valued Guest,
Thank you so much for your kind valuable feedback after staying at our hotel.
Your praise points are highly appreciated and we are always striving on providing the best service for our guests.
Thank you again and we do look forward to your next visit soon.
Best regards,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2019年12月16日的回應
Dear Valued Guest,
Thank you so much for your kind valuable feedback after staying at our hotel.
Your praise points are highly appreciated and we are always striving on providing the best service for our guests.
Thank you again and we do look forward to your next visit soon.
Best regards,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
4/10 欠佳
Wing yan
2019年12月11日
讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
Discontent with Check-in; location OK
During check-in, I was told that my reservation for the last day of my trip is of a twin-bed room while the rest is a double bed room...
I was not aware I made such a "mistake" but the hotel insisted I must check out at 12 and check-in again at 3pm... which I have to pack and unpack my luggages again... When I requested for staff to help transfer my luggages to the new room, I was rejected as well which makes my stay very inconvenient and unpleasant.
The room is so stuffy that even i set the temp of air con to a very low one (18 degree celsius) i still feel very hot.
Good point is that the staff who attended to my call from room is very friendly and efficient to my requests.
Location is easy to find and within 15-minute walk to myeong-dong
Wing yan
於 2019 年 12 月住了 4 晚
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2019年12月12日的回應
Dear Valued Guest,
Warm greetings from Sotetsu Hotels THE SPLAISIR Seoul Myeond-dong.
Thank you so much for sharing your experience at Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong and for this thoughtful comment.
We will definitely deliver your opinion with every department to rectify all those problems you have shared with us. In addition, we will make sure that our staffs are aware of your kind comments.
Again, thank you so much for taking your time for this valued comment and we all hope to have another chance to welcome you with improved, excellent service quality again in the near future.
Sincerely yours,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
Warm greetings from Sotetsu Hotels the Splaisir Seoul Myeong-dong.
We sincerely hope that your comfortable stays at Sotetsu Hotels the Splaisir Seoul Myeong-dong.
If there's any further assistance, please do not hesitate to contact us.
Thank you!
From reservation officer Alicia
8/10 不錯
真實旅客
多人同遊
2019年12月1日
讚好:職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 11 月住了 5 晚
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2019年12月3日的回應
Dear Valued Guest,
Thank you so much for your kind valuable feedback after staying at our hotel.
Your praise points are highly appreciated and we are always striving on providing the best service for our guests.
Thank you again and we do look forward to your next visit soon.
Best regards,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
Good service and environment
Nice staff make customers will come back
KC
於 2019 年 11 月住了 3 晚
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2019年11月21日的回應
Dear Valued Guest,
We very much appreciate your comments regarding your stay at Sotetsu Hotel THE SPLAISIR Seoul Myeond-dong. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong 於 2019年10月23日的回應
Dear Valued Guest,
Thank you so much for your kind valuable feedback after staying at our hotel.
Your praise points are highly appreciated and we are always striving on providing the best service for our guests.
Thank you again and we do look forward to your next visit soon.
Best regards,
Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
Sotetsu Hotels THE SPLAISIR Myeong-dong 於 2019年10月3日的回應
Dear Valued Guest,
Warm greetings from Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong. Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Best Regards,
Sotetsu Hotels THE SPLAISIR Myeong-dong