Dear guest,
Thank you very much for choosing stay in Renaissance Shanghai Pudong Hotel. As always, it is a pleasure to have you stay with us and we look forward to welcome you back soon. Warm regards,
8/10 不錯
kwok wang
2018年5月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
kwok wang
joy xu 於 2018年5月7日的回應
Dear guest,
Thank you very much for choosing stay in Renaissance Shanghai Pudong Hotel. As always, it is a pleasure to have you stay with us and we look forward to welcome you back soon. Warm regards,
Dear guest,
Thank you very much for choosing stay in Renaissance Shanghai Pudong Hotel. As always, it is a pleasure to have you stay with us and we look forward to welcome you back soon. Warm regards,
尊敬的MK,
非常感谢您选择入住上海淳大万丽酒店,,以及对我们服务和酒店品质的肯定,我们一定会认真做好每个细节,让消费者更加满意,恭候您的下次光临!
公关经理
Ella Huang
10/10 優異
真實旅客
2017年5月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
Dear Customer,
Thank you for staying at the Renaissance Shanghai Pudong Hotel and taking time to share your valued comments with us on your last stay.
We are really glad to know that you enjoyed your stay. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy that our fabulous dining and outstanding service met all your expectations during your stay! We will continue to maintain our standards to enhance the overall experience of our valuable guests. We look forward to hosting you soon.
Ella Huang
Marcom Manager
service not good enough, and it's price is such high!
lack of shampoo, toothbrush, slippers when I checked in.
bathtub is not so clean that I can still see the hairs.
non-smoking room is not located on non-smoking floor, a bit funny....
( I lived on 14th floor, the room next door is a smoking room....)
PINGWEI
General Manager 於 2017年1月6日的回應
We are very grateful to you for sharing your experience in such a detail. Thank you very much for choosing stayed at Renaissance Shanghai Pudong Hotel.
We strive to ensure that guests' expectations are always exceeded and we try our best to renovate with minimum guest interruption. We are extremely sorry that you didn't enjoy your last stay at Renaissance Shanghai Pudong Hotel.We’ll make no effort to improve our housekeeping service. We do care every customer’s experiences and strive to ensure that guests' expectations. As always, we look forward to your visiting again.
We are very grateful to you for sharing your experience in such a detail. Thank you very much for choosing stayed at Renaissance Shanghai Pudong Hotel. Our hotel is very close to Century Park, Metro Station Line 2 and Line 9, so it is easy to get to Puxi side or anywhere you want to go. We hope to see you next time and believe you will have a fantastic experience again at our hotel.
8/10 不錯
Shufei
2016年7月29日
讚好:客房舒適度
Shufei
General Manager 於 2016年8月4日的回應
Thank you for staying with us at the Renaissance Shanghai Pudong Hotel and for taking the time to leave such a nice comment about us!
We strive to ensure that guests' expectations are always exceeded and we are pleased to read that you were satisfied with our guestroom.
As always, it is a pleasure to have you stay with us and we look forward to welcome you back soon.
8/10 不錯
真實旅客
2016年7月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
General Manager 於 2016年8月4日的回應
Thank you for staying with us at the Renaissance Shanghai Pudong Hotel and for taking the time to leave such a nice comment about us!
We strive to ensure that guests' expectations are always exceeded and we are pleased to read that you were satisfied with our guestroom.
As always, it is a pleasure to have you stay with us and we look forward to welcome you back soon.
10/10 優異
yuan pei
2016年7月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
yuan pei
Ella Huang 於 2016年7月18日的回應
We are very grateful to you for sharing your experience in such a detail. Thank you very much for choosing stayed at Renaissance Shanghai Pudong Hotel and giving us a perfect rating.We strive to ensure that guests' expectations are always exceeded and we try our best to renovate with minimum guest interruption. As always, it is a pleasure to have you stay with us and we look forward to welcome you back soon.