The staff were very friendly and helpful! However, the room was not very clean and a bit old.
TSANG
於 2023 年 2 月住了 1 晚
10/10 優異
Magno
親子同遊
2023年1月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
近商場,地鐵站,東方明珠和上海中心。
Magno
於 2023 年 1 月住了 2 晚
8/10 不錯
Yifei
2022年10月5日
Yifei
於 2022 年 9 月住了 1 晚
10/10 優異
kazunobu
商務旅客
2021年12月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
kazunobu
於 2021 年 11 月住了 1 晚
krystal 於 2021年12月4日的回應
Thank you very much for your full-marks review and taking the time to share your comments on Expedia. I am delighted that you had a memorable journey during your stay with us. It is with pleasure to read our Ladies and Gentlemen are able to provide an outstanding services and facilities to you. Thank you once again, and we look forward to welcoming you back in the nearest future.
10/10 優異
Su chao
2021年11月21日
Su chao
於 2021 年 11 月住了 1 晚
10/10 優異
Chienchang
商務旅客
2021年9月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chienchang
於 2021 年 9 月住了 1 晚
Quality Department 於 2021年11月2日的回應
Thank you very much for your full-marks review and taking the time to share your comments on Expedia.
I am delighted that you had a memorable journey during your stay with us. It is with pleasure to read our Ladies and Gentlemen are able to provide an outstanding services and facilities to you.
Thank you once again, and we look forward to welcoming you back in the nearest future.
10/10 優異
真實旅客
商務旅客
2021年7月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2021 年 5 月住了 1 晚
10/10 優異
真實旅客
商務旅客
2021年7月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2021 年 5 月住了 1 晚
10/10 優異
iok leng
家人同遊
2021年5月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
是一間很有質素酒店我給滿分
酒店對客人十分有禮,是一間很有質素酒店我給滿分
iok leng
於 2021 年 4 月住了 1 晚
10/10 優異
真實旅客
2020年2月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2020 年 1 月住了 2 晚
Elaine 於 2020年3月3日的回應
Dear Guests: Greeting from the Ritz-Carlton Shanghai, Pudong! We are delighted that your stay with us was enjoyable.We all look forward to welcoming you back in the near future. Warmest regards!
Dear Guests: Greeting from the Ritz-Carlton Shanghai, Pudong! We are delighted that your stay with us was enjoyable.We all look forward to welcoming you back in the near future. Warmest regards!
10/10 優異
真實旅客
2019年12月11日
真實旅客
於 2019 年 12 月住了 5 晚
Elaine 於 2020年3月3日的回應
Greeting from the Ritz-Carlton Shanghai, Pudong! We are delighted that your stay with us was enjoyable.We all look forward to welcoming you back in the near future. Warmest regards!
6/10 一般
真實旅客
2019年9月7日
真實旅客
於 2019 年 8 月住了 1 晚
10/10 優異
真實旅客
家人同遊, 商務旅客
2019年7月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
景觀美視野佳服務員超貼心
真實旅客
於 2019 年 6 月住了 2 晚
Debbie Wong 於 2019年7月9日的回應
Dear Guest, thank you for choosing The Ritz-Carlton Shanghai, Pudong for your recent stay. All the Ladies and Gentlemen look forward to welcoming you back soon.
Dear Guest: Greeting from the Ritz-Carlton Shanghai, Pudong! We are delighted that your stay with us was enjoyable.We all look forward to welcoming you back in the near future. Warmest regards!
Dear Guest: Greeting from the Ritz-Carlton Shanghai, Pudong! We are delighted that your stay with us was enjoyable.We all look forward to welcoming you back in the near future. Warmest regards!
10/10 優異
Jiana
2019年1月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jiana
於 2019 年 1 月住了 1 晚
Rachel 於 2019年1月14日的回應
Dear Guest: Greeting from the Ritz-Carlton Shanghai, Pudong! We are delighted that your stay with us was enjoyable.We all look forward to welcoming you back in the near future. Warmest regards!
Dear Guest: Greeting from the Ritz-Carlton Shanghai, Pudong! We are delighted that your stay with us was enjoyable.We all look forward to welcoming you back in the near future. Warmest regards!
Dear Wai Ming: Greeting from the Ritz-Carlton Shanghai, Pudong! We are delighted that your stay with us was enjoyable. We all look forward to welcoming you back in the near future. Warmest regards!
8/10 不錯
Huan
2018年11月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Huan
於 2018 年 11 月住了 2 晚
Debbie wong 於 2018年11月29日的回應
Dear Huan, Greetings from The Ritz-Carlton! We hope you enjoyed your stay with us. All of our ladies & gentlemen are looking forward to welcoming you again and create another memorable experience for you.
Dear Chiu-hung: Greeting from the Ritz-Carlton Shanghai, Pudong! We are delighted that your stay with us was enjoyable. We all look forward to welcoming you back in the near future. Warmest regards!
10/10 優異
Hsing Yu
2018年11月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hsing Yu
於 2018 年 11 月住了 1 晚
Rachel 於 2018年11月20日的回應
Dear Hsing Yu, Greetings from The Ritz-Carlton! We hope you enjoyed your stay with us. All of our ladies & gentlemen are looking forward to welcoming you again and create another memorable experience for you.
Dear Chihyi: Greeting from the Ritz-Carlton Shanghai, Pudong! We are delighted that your stay with us was enjoyable. We all look forward to welcoming you back in the near future. Warmest regards!
Dear guest, Thank you very much for choosing The Ritz-Carlton Shanghai, Pudong. I was delighted to learn that our Ladies and Gentlemen created memorable experiences for you throughout your stay. On behalf of Ladies and Gentlemen, thank you so much for sharing your words of encouragement. We all look forward to welcoming you back in the near future. Warmest regards
Dear WEN-LING:
Thank you for taking the time to complete our stay review. We are delighted that your stay with us was enjoyable.
Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
Sincerely,
Dear Kwan Yee,
Greetings from The Ritz-Carlton Shanghai, Pudong! We hope you enjoyed your stay with us. All of our ladies & gentlemen are looking forward to welcoming you again and create another memorable experience for you.