We are truly sorry to hear that we did not meet your expectations. In order for us to improve our guest satisfaction your opinion is valuable for us. Please contact us directly if you have some more feedback to share. It is our hope that you will give us the opportunity to better serve you in the near future.

对您此次入住期间造成的不便及不悦我们深感歉意，您的意见对我们十分重要。 我们希望在不久的将来欢迎您回到上海艾迪逊酒店，请相信我们一定会竭尽所能为您提前做好安排。 再次感谢您的理解与支持，如果您还有其他任何意见或问题，欢迎随时联系我们。

EDITION is a new unique original experience, brought to life for our guest by impassioned employees who are emotionally engaged in the brand. We are especially proud to know your satisfaction and look forward to your soonest return.

您好，感谢您选择入住上海艾迪逊酒店并给予我们反馈。我们渴望通过亲切私密又魅力四射的环境为酒店注入生命力，热忱敬业的员工将亲切精致的个性化服务传递给宾客。 您的肯定令我们欣慰且自豪，期望在不久的将来与您重逢！祝好，上海艾迪逊酒店

Dear guest, thank you for your feedback and we hope you enjoy the stay with us. The Shanghai EDITION is a unique and innovative hotel concept that is authentic, modern and personalized. We hope to welcome you in the future and experience more enchanting spaces. Best regards

Dear guest, Thank you for taking the time to share your experience with us. I am really sorry that our check-in service did not meet your expectations; please allow me to express my sincerest apologies. At The Shanghai EDITION, we strive to provide a gracious sophisticated and personalized service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards

亲爱的宾客， 您好，感谢您对上海艾迪逊酒店的喜爱，非常高兴得知您在酒店度过了一段美好惬意的时光， 同时感谢您对我们的客房、餐饮、服务和地理位置的肯定，我们自豪地在团队里一同分享了您的反馈。 上海艾迪逊酒店独树一帜，融合了真实、摩登与个性的新型酒店理念，有别于过往及未来的任何一家艾迪逊酒店。这不仅仅是一家隐匿于闹市中的摩登精品酒店，更是一个集优雅设计和精美布局于一身的现代绿洲。在这座繁华热闹的都市中心，上海艾迪逊酒店开辟了一个舒适迷人的空间，巧妙保留当地原汁原味的建筑风格，为每位宾客创造别具一格的环境与体验。 我们在此翘首以盼，等待与您再次相聚！

亲爱的宾客， 您好，感谢您入住上海艾迪逊并与我们一同分享您的入住体验，也感谢您对Shanghai Tavern西餐厅早餐的肯定。对于房价浴室设施为您带来的困扰，我们深表歉意。上海艾迪逊酒店致力于为每一位顾客提供精细考究的服务，我们高度重视您的反馈，并会与相关部门反映。我们期待您再次回到上海艾迪逊酒店，请相信我们一定会竭尽所能为您提前做好安排。