We had a great stay at Come Inn. The views were spectacular and the food was very good. Jerry went out of his way to help us with our onward journey, which was much appreciated. Best place to stay when doing the Tiger Leaping Gorge hike!
真實旅客
於 2018 年 10 月住了 1 晚
2/10 很差
Bozworth (Hong Kong)
2018年10月25日
不滿:整潔度、住宿狀況和客房舒適度
Needs a lot of work to get out of the Dump category
Bozworth
於 2018 年 10 月住了 1 晚
2/10 很差
真實旅客
2018年4月8日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Clean guesthouse, but make sure to confirm booking
Hotel was very comfortable and clean with very friendly staff. However, this was ruined by the attitude of the owner. We had booked a one night stay at the guesthouse during our 2 day hike through Tiger leaping gorge. We received confirmation from Expedia that there is no need for us to reconfirm our booking. Unfortunately when we arrived at the guesthouse we were told that they did not receive the booking and they do not actually collaborate with Expedia. We attempted to resolve this over the phone with the owner who actually told us that this issue has happened before (i.e. guests have booked through expeida and they did not reveive the booking), we then questioned why there was nothing done about it and just said that it was our responsibility to resolve this with expedia. This was a terrible experience for us, we are not sure where the problem was, whether it is with the guesthouse or Expedia, but we were hugely disappointed by the attitude of the owner who was clearly aware of the issue and decided to do nothing about it.