住宿正面 (夜晚)

APA 新宿歌舞伎町塔樓酒店的評價

3 out of 5
APA 新宿歌舞伎町塔樓酒店
1-20-2 Kabukicho, Shinjuku, Tokyo

評價

8.0

很好

10 分評分,優異;1183 則評價中有 513 則" "
8 分評分,不錯;1183 則評價中有 355 則" "
6 分評分,一般;1183 則評價中有 183 則" "
4 分評分,欠佳;1183 則評價中有 62 則" "
2 分評分,很差;1183 則評價中有 70 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

4/10 欠佳

Yu

家人同遊
不滿:設施服務和住宿狀況
Very noise,start every mid night especially on Sat and Sunday Room too small
於 2024 年 3 月住了 6 晚
Reception Matsuo 於 2024年3月26日的回應
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.Thank you for your valuable feedback.We will use it as a reference for future hotel construction.We sincerely look forward to serving you again.

6/10 一般

SAI HO

多人同遊
不滿:整潔度
張床有嘢咬! 另外酒店空調只有風和暖氣沒有冷氣! 調教後間房仍然很焗!
於 2024 年 3 月住了 5 晚
front desk Wada 於 2024年3月17日的回應
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉. Our hotel cooling system is specially designed to provide a healthy environment. Unfortunately this system does not allow individual control. We apologize for any inconvenience this may have caused you. Thank you for your kind review.

8/10 不錯

LAU

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Reception Hokiyama 於 2024年3月13日的回應
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We will continue to make every effort to improve our services to ensure that all of our guests have a pleasant stay.We look forward to welcoming you again.

10/10 優異

Sheng Hung

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Reception Matsuo 於 2024年3月9日的回應
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We will continue to improve our services to satisfy our guests.We look forward to welcoming you again.

6/10 一般

Eddie

於 2024 年 2 月住了 7 晚
Reception Yokoyama 於 2024年3月27日的回應
Thank you very much for taking the time to write a review of APA Hotel 〈Shinjuku Kabukicho Tower〉.We will continue to work to become the hotel of choice for many of our guests.We look forward to serving you again.

6/10 一般

Kwai Wing Andy (Tseung Kwan O)

於 2023 年 12 月住了 6 晚
Reception Ota 於 2024年3月3日的回應
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We would like to thank you again for taking time out of your busy schedule to give us your rating.

10/10 優異

FaSun

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 2 月住了 2 晚
Front wada 於 2024年2月25日的回應
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We are very happy to hear that you were satisfied with our services.We look forward to welcoming you again.

8/10 不錯

Lok Hin Phoebe

於 2024 年 2 月住了 6 晚
Reception Uchiyama 於 2024年3月21日的回應
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

8/10 不錯

KA CHUN

讚好:整潔度、職員與服務和住宿狀況
地點便利。
於 2024 年 2 月住了 1 晚
Reception Kakino 於 2024年2月15日的回應
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.Our hotel is located in the heart of Shinjuku which can be easily accessed by walking from JR Shinjuku Station and Seibu Shinjuku Station.You may enjoy our location as you have easy access to anything you wish to do.We are pleased that you like the location of our hotel as well.We certainly hope to see you again.

10/10 優異

Caleb

讚好:職員與服務和住宿狀況
Good for rest
於 2024 年 2 月住了 4 晚
Front Desk Uchiyama 於 2024年2月13日的回應
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

10/10 優異

Yu

讚好:整潔度、職員與服務和住宿狀況
Good
於 2024 年 2 月住了 1 晚
Reception Hokiyama 於 2024年2月8日的回應
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

10/10 優異

Ka kin

於 2024 年 1 月住了 4 晚
Reception Uchiyama 於 2024年3月21日的回應
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

8/10 不錯

Kengi

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 6 晚
Reception Kono 於 2024年1月29日的回應
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

10/10 優異

Kay

於 2024 年 1 月住了 3 晚
Reception Kono 於 2024年1月22日的回應
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We will try our best to make our service better and better to be chosen by everyone.We certainly hope to see you again.

8/10 不錯

Sau King

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 5 晚
Reception Kakino 於 2024年1月25日的回應
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are pleased to hear that you were satisfied with your stay at our hotel.We will continue to make efforts to improve our services for the comfort of our guests.

8/10 不錯

Hoi Wing

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 7 晚
Reception Matsuo 於 2024年2月1日的回應
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We look forward to serving you again.

4/10 欠佳

CHO YAU

不滿:整潔度、職員與服務和住宿狀況
Not feel good
於 2023 年 12 月住了 5 晚
front desk Wada 於 2024年1月6日的回應
Thank you for staying at APA Hotel Shinjuku Kabukicho Tower. We are very sorry that you had an unpleasant experience with our cleaning service. Thank you again for your valuable feedback. We look forward to welcoming you back to our hotel again.

10/10 優異

Cheuk Hung

6/10 一般

Hai Man Kathryn

多人同遊
讚好:職員與服務
不滿:住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Reception Kakino 於 2023年12月30日的回應
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are pleased to hear that you were satisfied with your stay at our hotel.We will continue to make efforts to improve our services for the comfort of our guests.

4/10 欠佳

真實旅客

於 2023 年 12 月住了 1 晚
Reception Kono 於 2023年12月26日的回應
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We will try our best to make our service better and better to be chosen by everyone.We certainly hope to see you again.

2/10 很差

WEI CHIH

不滿:整潔度、職員與服務、設施服務和住宿狀況
房間清潔服務很差,桌上永遠一層灰,地毯也不清理,一堆白色碎削,衛浴清潔用品總是少補棉花棒!房間的氣密窗把手壞掉,連開個小縫都不行,室內空氣很差!大廳服務人員有一個男生態度很差,以前住過也沒這次體驗這麼糟糕!不建議遊客入住!
於 2023 年 12 月住了 7 晚
Front Nonaka 於 2023年12月22日的回應
Thank you very much for staying at our hotel.We will share the information about the cleaning with our cleaning staff and make every effort to improve and prevent recurrence based on your review.Based on your review, we will make every effort to improve the situation and prevent recurrence.We look forward to welcoming you again.

10/10 優異

BIK YEE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Front Desk Kono 於 2023年12月21日的回應
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 7 晚
front desk Wada 於 2023年12月19日的回應
Thank you very much for staying with us this time.Thank you for your valuable review.We are very happy that you were satisfied with your stay at our hotel.We look forward to using you again.

6/10 一般

Sheung Mo Kevin

讚好:整潔度
不滿:設施服務
於 2023 年 12 月住了 1 晚
Ogura 於 2023年12月18日的回應
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We are delighted that you have chosen our hotel among many others.Thank you very much for taking the time to write us.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 6 晚
Front Nonaka 於 2023年12月14日的回應
Thank you very much for staying at our hotel.We are very happy to hear that you enjoyed your stay at our hotel.We look forward to serving you again.

6/10 一般

MAY FUN

於 2023 年 12 月住了 1 晚
Front Nonaka 於 2023年12月14日的回應
Thank you very much for staying at our hotel.We will share your reviews with other staff so we can improve.We look forward to serving you again.

10/10 優異

lalapo

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
空間小了點,但是CP值很高,交通跟附近逛街很方便,適合不太care住宿方面想簡單住的人
於 2023 年 11 月住了 5 晚
Front Nonaka 於 2023年12月12日的回應
Thank you very much for staying at our hotel.All of our staff members are very happy to hear that you enjoyed your stay at our hotel.Regarding the size of the room, we appreciate your understanding as it was designed with consideration for the environment. We look forward to serving you again.Front Nonaka

8/10 不錯

PING KUEN

於 2023 年 12 月住了 3 晚
Front Nonaka 於 2023年12月11日的回應
Thank you very much for staying with us this time.Thank you for your valuable review.We are very happy that you were satisfied with your stay at our hotel.We look forward to using you again.

6/10 一般

Sheung Mo Kevin

讚好:整潔度
Room temperature always over 27°C when heat pump is on!
於 2023 年 12 月住了 1 晚
Reception Kakino 於 2023年12月9日的回應
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.The air conditioning in our hotel is centrally controlled.It is not possible to change the air conditioning in your room. We apologize for any inconvenience this may cause you and appreciate your understanding.

10/10 優異

Siu hung simon

讚好:整潔度、職員與服務、設施服務和住宿狀況

4/10 欠佳

Yu Lai

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
Cannot open the window, only heater, no air conditioner
於 2023 年 12 月住了 6 晚
Front Nonaka 於 2023年12月8日的回應
Thank you very much for staying with us this time.We will share customer feedback with our staff and strive to prevent recurrence.We look forward to seeing you again.

6/10 一般

Sheung Mo Kevin

讚好:整潔度
不滿:住宿狀況
So noisy
於 2023 年 12 月住了 1 晚
Front Nonaka 於 2023年12月8日的回應
Thank you very much for staying with us this time.We will share customer feedback with our staff and strive to prevent recurrence.We look forward to seeing you again.

8/10 不錯

Zi Xiang

於 2023 年 12 月住了 1 晚
Reception Kakino 於 2023年12月27日的回應
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We will try our best to make our service better and better to be chosen by everyone.We certainly hope to see you again.

6/10 一般

Man On

伴侶同遊
讚好:整潔度
房間很小很小很小但都算潔淨,都是預期中,空調自行調節做暖氣冷氣,但有時不太冷,想轉做冷氣都不行,回酒店路經樓下廣場街道環境較差,很多醉酒客,不太潔淨,但喜歡熱閙的人應該會喜歡
於 2023 年 11 月住了 6 晚
front desk Wada 於 2023年12月8日的回應
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower. Our concept is "urban style" and we have prepared a large bed in a compact room. The rooms are compact in size considering "high quality, high technology, and environmental friendliness". You can do various things while sitting or lying on the bed without moving, which is the charm of our hotel. We look forward to welcoming you again!

2/10 很差

Kar Man Agnes

於 2023 年 11 月住了 2 晚
front desk Wada 於 2023年12月5日的回應
Thank you for staying with us. We will continue to improve based on reviews received from customers.

6/10 一般

Christy

伴侶同遊
讚好:職員與服務
房間衛生欠佳,滿佈塵埃,動一動都有塵埃飛起。酒店開了暖氣,住戶不能自行調節溫度,令房間過焗過熱,空氣不流通,不太舒適。
於 2023 年 11 月住了 6 晚
front desk Wada 於 2023年12月5日的回應
Thank you for staying with us. We will continue to improve based on reviews received from customers.

8/10 不錯

KA NANG PHILIP

讚好:整潔度、職員與服務和住宿狀況
房間非常好,但酒店附近環境一般!
於 2023 年 11 月住了 3 晚
フロント 柏木 於 2023年11月28日的回應
この度はアパホテル〈新宿歌舞伎町タワー〉にご宿泊いただきありがとうございました。当館のサービスにご満足いただけたようで何よりでございます。当館は新宿の中心部に位置しておりますので、時期によっていは様々なイベントやお食事をお楽しみ頂けます。お客様のまたのお越しを心よりお待ちしております。

6/10 一般

Sau Wah Sarah

.
於 2023 年 11 月住了 1 晚
フロント 柏木 於 2023年11月28日的回應
この度はアパホテル〈新宿歌舞伎町タワー〉にご宿泊いただきありがとうございました。当館での滞在はいかがだったでしょうか。お客様のまたのお越しを心よりお待ちしております。

6/10 一般

KA YU

家人同遊
讚好:整潔度
Noise
於 2023 年 11 月住了 5 晚
Front Matsuo 於 2023年11月22日的回應
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We will continue to make efforts to improve our services to satisfy our guests.We look forward to serving you again.

10/10 優異

Hou Ting

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Front Ito 於 2023年11月20日的回應
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Tower. We hope you had a good time during your stay with us. We look forward to welcoming you again.

10/10 優異

Sau Lan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 6 晚
Front Matsuo 於 2023年11月19日的回應
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We will continue to make efforts to improve our services to satisfy our guests.We look forward to welcoming you again.

8/10 不錯

Siu Cheong

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 4 晚
front desk Wada 於 2023年11月18日的回應
Thank you for your recent patronage.Our hotel is located in the heart of Shinjuku which can be easily accessed by walk from JR Shinjuku Station and Seibu Shinjuku Station.You may enjoy our location as you have an easy access to anything you wish to do.We look forward to welcoming you back soon in the future.

10/10 優異

Ka Nin

於 2023 年 11 月住了 4 晚
Reception Uchiyama 於 2023年12月5日的回應
Thank you for your recent patronage and valuable time to post this review.We will try our best to make our service better and better to be chosen by everyone.We are looking forward to welcoming you back in the near future.

2/10 很差

NGAN CHI

不滿:整潔度、住宿狀況和客房舒適度
Worst Hotel in Japan
this is definitely the worst hotel I’ve ever stayed in Japan. i travel to Japan few times per year - this Tokyo trip was the 4th time for me in 2023. Once I opened the door, the room was literally smelly! I had to spray my own fragrance to make the bad smell go away! second issue was the bed - not just the mattress was totally worn out, the whole bed felt like it was gonna collasped! i cannot believe Tokyo actually has this kinda hotel! this is not the first time I stayed with APA - this stay definitely scared me away! it takes people forever to take a lift in the morning if u stay at lower levels of the hotel. One of the lifts was locked & not letting travellers to use. So basically left with 3 lifts in service which the hotel was simply packed these days. I believe there should be other choices with the same price range. I do not usually leave negative comment. But this time - i really cant stop but to warn other travellers. If u want a good sleep after a tiring day, this hotel definitely shouldnt be your choice. Dont think I will ever stay with APA again for my upcoming Japan trips.
於 2023 年 11 月住了 2 晚
Reception KONO 於 2023年11月10日的回應
Thank you very much for taking the time to write a review of APA Hotel Shinjuku Kabukicho Tower.We sincerely apologize for the inconvenience caused by the cleanliness of the guestrooms, despite the fact that you chose our hotel out of many hotels.We will take your comments into consideration and share them with our cleaning staff for their guidance. We will make further efforts to improve the guest room cleaning in the future.We apologize for any inconvenience caused by the elevator. Many guests use the elevators at the beginning of check-in and near check-out time, so you may have to wait for the elevator.We will take your valuable feedback into consideration for future hotel development.We appreciate your valuable time to post this review.

6/10 一般

WAI

於 2023 年 11 月住了 1 晚
Reception KONO 於 2023年11月8日的回應
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

10/10 優異

KWOK KEUNG

於 2023 年 10 月住了 5 晚
Clark Nonaka 於 2023年11月7日的回應
Thank you for your recent patronage and valuable time to post this review.We will try our best to make our service better and better to be chosen by everyone.We are looking forward to welcoming you back in the near future.

10/10 優異

KUI KWAN (Mei Foo Sun Chuen)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very convenient & there are lots of things to eat nearby!
於 2023 年 10 月住了 6 晚
Reception Kakino 於 2023年11月5日的回應
Thank you very much for staying at APA Hotel 〈Shinjuku Kabukicho Tower〉.As you mentioned, our hotel is well received by many guests due to its excellent location.We are glad that you liked our hotel.We hope you will visit us again when you come to Shinjuku.We look forward to welcoming you again.

10/10 優異

HO KAI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Reception KONO 於 2023年11月2日的回應
Thank you for your recent patronage and valuable time to post this review.We will try our best to make our service better and better to be chosen by everyone.We are looking forward to welcoming you back in the near future.

10/10 優異

Sau Ki

多人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 5 晚
Reception/Matsuo 於 2023年10月31日的回應
Thank you for using APA Hotel Shinjuku Kabukicho Tower.We will continue to strive to improve our services to ensure customer satisfaction.We look forward to seeing you again.

10/10 優異

Hin Ho

於 2023 年 5 月住了 2 晚
Reception Uchiyama 於 2023年11月1日的回應
Thank you for your recent patronage and valuable time to post this review.We will try our best to make our service better and better to be chosen by everyone.We are looking forward to welcoming you back in the near future.