Thank you very much for your excellent review!We hope to welcome you soon again at L'Antico Pozzo!

Thank you very much for your great review!We are very happy to know you enjoyed your stay , we thank you for being our guest and hope to welcome you soon again at L'Antico Pozzo!

Thank you very much for your review!We are happy to know you enjoyed your stay , we hope to welcome you soon again at L'Antico Pozzo

Thank you very much for your excellent review! We thank you for being our guest and hope to welcome you soon again at L'Antico Pozzo!Best regardsEmanuele

Hello Matej,thank you so much for you excellent review and lovely comments about us! We much enjoyed to meet you and we all wish to welcome you soon at L'Antico Pozzo!

Thank you for your excellent review!Look forward to welcome you soon

Thank you very much for your review!Best regards

Hello Amy,we thank you very much for your review!Look forward to have you as our guest again

Thank you so much Catherine for your lovely review!Hope to see you soon again

Thank you very much for your excellent review!Look forward to welcome you soon

Thank you very much for your review!

Thank you very much for your excellent review, we are so happy to know you enjoy your stay ans our service.We hope to see you soon!Emanuele

Thank you for your feedback , we are happy you enjoyed the historical caracter and original frescoes of your room. Our air conditioned system is regularly working and we regret not be promptly informed to assist you to check and set the unit in your room for a comfortable sleep. We are available 24hours and it is always disappointing when we are not given immediately the opportunity to address eventual issues to guarantee a very pleasant stay to our guests and not receive an avoidable negative comment . All our guests are allowed to drive to the front of the hotel to unload and load your luggage 24/24 , then the car must then be parked in one of the parkings just outside the walls about 300-400 meters walk: free parking are also available near by. An elevator is available from parking lot to walk back to the hotel. We recommend all our guests to read and follow detailed instructions received with confirmation email. Also, an automatic sending of an extra message with parking info is active on Expedia after received your confirmation. It is also very useful to watch our youtube video available on our web site or just googling "driving to hotel antico pozzo" We are also available 24hours over the phone and whatsapp for any assistance to get to the hotel We thank you for being our guest and look forward to welcome you at L'Antico Pozzo Emanuele

Grazie per l'eccellente giudizio! La aspettiamo presto a L'Antico Pozzo!

Hello Sarah, thank you very much for your excellent review! We are happy to knpw you enjoyed your stay at L'Antico Pozzo ans we look forward to welcome you soon again! Best regards Emanuele

Thank you very much for the wonderful review and lovely pictures, we are very happy to know that you enjoyed the historic and original atmosphere of L'Antico Pozzo! We are committed to respecting and maintaining its charm for all guests who enjoy this type of experience. We thank you for being our guest and look forward to seeing you again soon! Emanuele

Dear Pauline, thank you for your review, we are delighted to know you enjoyed the good location of L'Antico Pozzo and are also glad to read your feedback on our cleanliness and service. Our air conditioned system is regularly monitored 24/24 and we much regret not be promptly informed to assist you to check and set the fan-unit in your room for a comfortable sleep. Our double beds are cm160xcm200 which are a standard queen size. Thank you for being our guest, we all hope to see you soon at L'Antico Pozzo Best regards

Thank you very much for your excellent review! We look forward to welcome you again soon at L'Antico Pozzo Emanuele

Thank you very much for your excellent review! Look forward to welcome you again soon Cheers Emanuele

Thank you for your review! Look forward to welcome you again at L'Antico Pozzo Cheers Emanuele

Hallo Wofgang, thank you very much for your excellent review, we are delighted to know you enjoyed your stay at L'Antico Pozzo! It has been a real pleasure to have you as our guest and hope to welcoming you again soon! Emanuele

Hello Didier, thank you so much for your great review! We are very happy to know that you enjoyed your stay with us and hope to welcome you again soon on your next vacation to San Gimignano! Cheers Emanuele

Grazie di cuore per l'ottima recensione Gianluca! La aspettiamo presto a L'Antico Pozzo! Emanuele

Hello Lykke, thank you very much for yourexcellent review, we are happy to know you had an enjoable stay with us! We look forward to welcome you soon at L'Antico Pozzo Cheers Emanuele

Thank you so much for your wonderful review of L'Antico Pozzo! It brings us great joy to know that you enjoyed your stay and we truly appreciate your lovely comments about our services and the quality of our breakfast. We thank you very much for being our guest and hope to see you again soon on your next vacation to San Gimignano! Cheers Emanuele

Thank you for your review, we are happy to know you enjoyed your stay! Look forward to welcome you again at L'Antico Pozzo Cheers Emanuele

Thank you very much for your review, we are thrilled to know you had a nice stay and look forward to welcome you again at L'Antico Pozzo! Cheers Emanuele

La ringrazio per la sua recensione, siamo lieti sapere che ha apprezzato il suo soggiorno, come sempre teniamo in grande considerazione i suggerimenti dei nostri ospiti per poter migliorare i nostri servizi e la ringrazio per il feedback. Alcune cose strutturali purtroppo non sono modificabili in un palazzo storico sotto tutela e ci auguriamo che i nostri ospiti comprendano e accettino ad esempio la mancanza di una finestra nel bagno o il vaso- bidet che sostituisce il bidet dedicato in una sola delle nostre 18 camere. Per il minibar, abbiamo applicato le direttive di prevenzione sanitaria , generalmente lasciandolo vuoto o , in poche camere più piccole, temporaneamente rimosso. Speriamo sinceramente di poter tornare presto alla normalità, ripristinando nelle camere anche il bollitore con ampia selezione di te e caffe. Nel frattempo, sono lieto confermare il nostro servizio in camera 24/24 per coprire questo particolare momento La ringrazio di essere stata nostra ospite e ci auguriamo di accoglierla nuovamente a L'Antico Pozzo Cordialmente Emanuele

Gent.Ospite Anonimo, la ringrazio per il suo contributo e per aver apprezzato il nostro servizio. Siamo molto dispiaciuti di sapere che lo standard di pulizia non era all'altezza delle sue aspettative, la nostra priorità è offrire un ambiente perfettamente pulito e curato e ci rammarica sapere che la sua esperienza non è stata in linea con la qualità solitamente sottolineata molto positivamente dai nostri ospiti. Come sempre, apprezziamo profondamente qualsiasi feedback costruttivo per monitorare e migliorare i nostri servizi ed è deludente non aver potuto condividere con lei le mancanze riscontrate durante il suo soggiorno. Ritengo, in ogni caso , che l'immagine di trasandatezza non si accosti alle nostre camere e francamente, mettendomi per un attimo nei panni dell'ospite invece che dell'albergatore, se entrassi in una camera non pulita e trasandata, la prima cosa che farei sarebbe di precipitarmi alla reception per esigere un'altra camera o richiedere un intervento della governante immediato. Ci auguriamo di riaverlnostro ospite e offrirle lo standard che si aspetta Cordialmente Emanuele