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市中心東邊渡假村的評價

3.5 out of 5
市中心東邊渡假村
1 Pasir Ris Close, Singapore

評價

8.0

很好

10 分評分，優異；1003 則評價中有 386 則" "
8 分評分，不錯；1003 則評價中有 348 則" "
6 分評分，一般；1003 則評價中有 163 則" "
4 分評分，欠佳；1003 則評價中有 67 則" "
2 分評分，很差；1003 則評價中有 39 則" "

8.4/10 

整潔度

8.2/10 

職員與服務

7.6/10 

設施服務

8.0/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Carolyn Ah Lam

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room is very big and clean
於 2023 年 10 月住了 1 晚
Guest Services Manager 於 2023年10月29日的回應
Dear Carolyn Ah Lam, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon! Best Regards, Guest Services Manage

8/10 不錯

Chi Yin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
D Resort @ Downtown East
Just stayed for one room-night with family and kids. Staffs were helpful and had arranged an early check-in for my parents. My kids had a great time at the Water Park.
於 2023 年 8 月住了 1 晚
Guest Services Manager 於 2023年8月18日的回應
Dear Chi Yin, thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to having you with us again!

6/10 一般

Wing

親子同遊
不滿：住宿狀況
Bathroom is too small and the bunk bed is wiggly
於 2023 年 8 月住了 2 晚
Guest Services Manager 於 2023年8月8日的回應
Dear Wing, we appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. May we clarify if you have reported the bed issue to our Front Desk during your stay with us? Best Regards, Guest Services Manager

10/10 優異

chienfang

於 2023 年 5 月住了 4 晚
Guest Services Manager 於 2023年5月25日的回應
Dear Chienfang, thank you for the positive review. We look forward to having you with us again!

10/10 優異

WEI YU

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 3 晚
Guest Services Manager 於 2023年4月3日的回應
Dear Wei Yu, thank you for staying with us and rating us positively. We look forward to welcoming you back soon

8/10 不錯

Ching I

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚
Guest Services Manager 於 2023年2月13日的回應
Dear Ching, thank you for your review. We look forward to having you with us again!

8/10 不錯

Wing In

Guest Services Manager 於 2023年3月24日的回應
Dear Wing In, thank you for your review. We look forward to having you with us again!

4/10 欠佳

WAI KEI

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
不知所謂渡假營
永遠唔會再入住，亦絕不建議其他人選用，根本就唔係酒店服務係度假營，水力慢不特止，還用熱水爐，不過沒有熱水一樣，有人於前台做事，但個個不願做事！
於 2020 年 1 月住了 1 晚
Guest Services Manager 於 2020年1月31日的回應
Dear Wai Kei, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Best Regards, Guest Services Manager

8/10 不錯

YuHan

家人同遊
讚好：整潔度、職員與服務和住宿狀況
有一點美中不足
可能是天氣熱的關係 床並不是提供棉被而是像棉麻罩毯 蓋在身上觸感並不是太好 浴室水壓有點弱 除此之外一切都很美好 環境服務都是很棒的
於 2020 年 1 月住了 1 晚
Guest Services Manager 於 2020年1月24日的回應
Dear YuHan, We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not too distant future. Best Regards, Guest Services Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 9 月住了 1 晚
Guest Services Manager 於 2019年9月26日的回應
Dear Guest, Thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to have you with us soon! Best Regards, Guest Services Manager

10/10 優異

kin wah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得再來
服務熱誠，房間舒適，浴室空間足夠，水流充足，倍覺精神，免費水上樂園，靠近商場，交通方便。
於 2019 年 8 月住了 4 晚
Guest Services Manager 於 2019年9月10日的回應
Dear Kin Wah, Warm greetings from D'Resort! Thank you for the beautiful review. We are delighted to hear of your positive experience at D'Resort and certainly look forward to have you with us soon! Best Regards, Guest Services Manager

4/10 欠佳

真實旅客

親子同遊
讚好：職員與服務和設施服務
不滿：整潔度和住宿狀況
Good environment! Yet, extremely noisy throughout the whole night in the BBQ pit outside the room! Many ants in the room!
於 2019 年 8 月住了 1 晚
Guest Services Manager 於 2019年8月26日的回應
Dear Guest, We appreciate your feedback, which is indeed important to us. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the resort. It will be greatly appreciated if you can share more information about your stay with us so that we can look into the mentioned matters. Thank you for understanding and we look forward to hear from you soon. Best Regards, Guest Services Manager

8/10 不錯

SZE WAN

bring your own supply, shampoo, bath gel, hair brush, toothpaste, tooth brush, etc.
於 2019 年 7 月住了 2 晚
Guest Services Manager 於 2019年8月8日的回應
Dear SZE WAN,We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Best Regards, Guest Services Manager

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
外面看起來很豪華 裡面就比較平常 房間也算舒適 距離市中心有點遠 不過交通算方便 可以走到Railway
於 2019 年 7 月住了 4 晚
Guest Services Manager 於 2019年8月7日的回應
Dear Guest, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Best Regards, Guest Services Manager

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
Best Regards, Guest Services Manager 於 2019年8月1日的回應
Dear Guest, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Best Regards, Guest Services Manager

10/10 優異

真實旅客

親子同遊
夜機到達新加坡首選，我可以玩埋水上樂園定酒店包埋超級正，三歲六歲小朋友都可以玩太開心，價錢經濟實惠，地方乾淨又再海邊，非常好非常好
於 2019 年 7 月住了 1 晚
Guest Services Manager 於 2019年7月31日的回應
Dear Guest, Thank you for staying with us at D'Resort @ Downtown East. We are thrilled to hear of your wonderful recommendation and glad that you have enjoyed your stay with us. We look forward to welcoming you back soon! Regards, Guest Services Manager

8/10 不錯

ijj

家人同遊
讚好：職員與服務、設施服務和住宿狀況
There are ants running in the room. But the room is large enough for the resident to live with the nature. The resort is very close to the water park and the pasir ris park. Very convenient for swimming and cycling.
於 2019 年 6 月住了 2 晚
Guest Services Manager 於 2019年7月8日的回應
Dear ijj, We appreciate your feedback, which is indeed important to us. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the resort. It will be greatly appreciated if you can share more information about your stay with us so that we can look into the mentioned matters. Thank you for understanding and we look forward to hear from you soon. Best Regards, Guest Services Manager

8/10 不錯

Tracy (HK)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wooden floor is good for kids, close to wild wild wet and the shopping mall
於 2019 年 6 月住了 1 晚
Guest Services Manager 於 2019年6月26日的回應
Dear Tracy, Thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to have you with us soon! Best Regards, Guest Services Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 6 晚
Guest Services Manager 於 2019年6月24日的回應
Dear Guest, Thank you for staying with us and rating us positively. We look forward to welcoming you back again! Regards, Guest Services Manager

8/10 不錯

Joyce

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Area is nice but don't have a restaurant ,is clean service is not so bad
於 2019 年 5 月住了 1 晚
Guest Services Manager 於 2019年6月6日的回應
Dear Joyce, We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not too distant future. Best Regards, Guest Services Manager

4/10 欠佳

真實旅客

商務旅客, 多人同遊
不滿：設施服務和住宿狀況
一般 不可能要求太高，早餐要大大改善！而且位置較遠，去機場方便，但是去市區較遠！沒有什麼優點！要有車出入才方便
於 2019 年 5 月住了 1 晚
Guest Services Manager 於 2019年6月3日的回應
Dear Guest, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Best Regards, Guest Services Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚
Guest Services Manager 於 2019年5月23日的回應
Dear Guest, Thank you for staying with us and rating us positively. We look forward to welcoming you back again! Regards, Guest Services Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 5 晚
Guest Services Manager 於 2019年5月21日的回應
Dear Guest, Thank you for staying with us and rating us positively. We look forward to welcoming you back again! Regards, Guest Services Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 1 晚
Guest Services Manager 於 2019年5月21日的回應
Dear Guest, Thank you for staying with us and rating us positively. We look forward to welcoming you back again! Regards, Guest Services Manager

10/10 優異

Alice

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 5 晚
Guest Services Manager 於 2019年5月21日的回應
Dear Alice, Thank you for staying with us and rating us positively. We look forward to welcoming you back again! Regards, Guest Services Manager

4/10 欠佳

Kan Yin Vien

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
希望清潔一點
枕頭有臭汗味，好像無清洗，我只好舖住衫瞓，蟻是有一點，但不太嚴重！沖涼花灑很細，水不太暖！
於 2019 年 4 月住了 1 晚
Guest Services Manager 於 2019年5月22日的回應
Dear Yin Vien, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Best Regards, Guest Services Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 2 晚
Guest Services Manager 於 2019年4月23日的回應
Dear Guest, Thank you for staying with us and rating us positively. We look forward to have you with us again! Best Regards, Guest Services Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 3 月住了 4 晚
Guest Services Manager 於 2019年4月5日的回應
Dear Guest, Thank you for staying with us and rating us positively. We look forward to have you with us soon! Best Regards, Guest Services Manager

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
新加坡CP值超高親子度假村～D'Resort,位於樟宜機場附近，2大2小親子房送兩天WildWildWet水樂園門票，旁邊就有購物中心，吃喝玩樂超方便，一晚只要4000元台幣！還免費送小孩驚喜寶盒2隻熊+小小兵牙刷組 *地點：樟宜機場10分鐘 *交通：搭Grab(類似Uber)超方便又便宜 機場到飯店大約10元新幣 (從烏節過去約19新幣)
於 2019 年 3 月住了 1 晚
Guest Services Manager 於 2019年4月30日的回應
Dear Guest, Thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to have you with us soon! Best Regards, Guest Services Manager

10/10 優異

真實旅客

於 2019 年 3 月住了 1 晚
Guest Services Manager 於 2019年4月4日的回應
Dear Guest, Thank you for staying with us and rating us positively. We look forward to have you with us soon! Best Regards, Guest Services Manager

8/10 不錯

Patrick (HK)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room is big and nice view with air-conditioner very good. Have shower only. But the water presure for shower is very low and only 4 big towels were provided. It is a higly recommented place for out door activities. It also let you feel relex.
於 2019 年 2 月住了 4 晚
Guest Services Manager 於 2019年2月14日的回應
Dear Patrick, We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not too distant future. Best Regards, Guest Services Manager

10/10 優異

Josephine

親子同遊
讚好：整潔度、職員與服務和住宿狀況
酒店有大商場，可以在酒店房外燒烤，附屬水上樂園好玩刺激，小朋友可以玩得盡興，旁邊有個大公園，可以踏單車，還見到野生犀鳥…
於 2019 年 2 月住了 6 晚
Guest Services Manager 於 2019年2月12日的回應
Dear Josephine, Thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to have you with us soon! Best Regards, Guest Services Manager

8/10 不錯

Tepao

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good choice for family tour
A relaxing staying the east coast of Singapore. A wonderful choice for spending vacation with family especially for the ones like BBQ.
於 2019 年 2 月住了 2 晚
Guest Services Manager 於 2019年2月8日的回應
Dear Tepao, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon! Best Regards, Guest Services Manager

8/10 不錯

Meng Lung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
適合家庭休閒的渡假飯店
這次過年期間住了兩種房型，四人房及雙人房。感覺雙人房的房間設施比較好。基本牙刷及盥洗用具都有附贈，房間格局較大，有充足的熱水（四人房是電熱水器，水溫只是溫的）。 周遭環境不錯，旁邊的海邊公園景色優美。 有點美中不足的是，附贈的礦泉水實在是有點小瓶（250ml)。在如此炎熱天氣的新加坡，只給這一小瓶實在是不夠，必須每次都再通知櫃台補充，才能再拿到額外的礦泉水。 整體來說，這是一個適合家庭休閒的渡假飯店。希望下次有機會再來這邊烤肉。
於 2019 年 2 月住了 1 晚
Guest Services Manager 於 2019年2月12日的回應
Dear Meng Lung, Dear Meng Lung, We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not too distant future. Best Regards, Guest Services Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
Guest Services Manager 於 2019年1月7日的回應
Dear Guest, Thank you for staying with us and rating us positively. We look forward to have you with us soon! Best Regards, Guest Services Manager

10/10 優異

Kanny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常靠近海灘，係一個渡假嘅好地方，環境清幽，地方乾淨，不過離市區就稍為遠啲，所以視乎各人的需要，我們就住得很開心，因為每朝都可以去沙灘行下。
於 2018 年 12 月住了 5 晚
Guest Services Manager 於 2018年12月31日的回應
Dear Kanny, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon! Regards, Guest Services Manager

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
the water in the shower is a bit too weak, and the location is really inconvenient. it is great if there could be a mirror outside the bathroom as well. generally, it is satisfactory.
於 2018 年 11 月住了 3 晚
Guest Services Manager 於 2018年11月29日的回應
Dear Guest, We appreciate your feedback, which is indeed important to us. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the resort. It will be greatly appreciated if you can share more information about your stay with us so that we can look into the mentioned matters. Thank you for understanding and we look forward to hear from you soon. Best Regards, Guest Services Manager

6/10 一般

On Shun

於 2018 年 10 月住了 2 晚
Guest Services Manager 於 2018年11月5日的回應
Dear On Shun, Thank you for staying with us and rating us positively. We look forward to have you with us again! Best Regards, Guest Services Manager

6/10 一般

劉彥池 (台北)

讚好：職員與服務
飯店有水上樂園，可惜因為個人因素無法入園體驗！ 房間部分，環境很整潔，但沒有提供抽取式衛生紙，床也沒有訂房網照片中大！
於 2018 年 10 月住了 1 晚
Guest Services Manager 於 2019年1月15日的回應
Dear 劉彥池, We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not too distant future. Best Regards, Guest Services Manager

4/10 欠佳

Ian

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
The staff was friendly and check-in was easy enough, given that we arrived around 11pm. The property is around a 15 min ride by taxi from Changi airport. Our low rating for this property is due pre-dominantly to the fact that there was limited amenities provided in the room. There were no tissues or hand towels provided. Given the name D'Resort, we were expecting something a little more "resorty".
於 2024 年 4 月住了 1 晚
Guest Services Manager 於 2024年4月18日的回應
Dear Ian, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.

10/10 優異

Alexis

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Mall near by for some shopping and food! Taxis available to explore as well
於 2024 年 4 月住了 6 晚
Guest Services Manager 於 2024年4月17日的回應
Dear Alexis,thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to having you with us again!

4/10 欠佳

Eva

家人同遊
不滿：職員與服務、設施服務和住宿狀況
This property is big, so lots of walking. It being close to the shopping center and the airport was probably the only plus about this place. Once walked into the room, it was hot and humid. No AC - just a ceiling fan. No tissue paper available either. No toiletries. So if you don't have yout own, stop by the shopping center. This place is very cheap on their guests. Would not recommend.
於 2024 年 4 月住了 3 晚
Guest Services Manager 於 2024年4月12日的回應
Dear Eva, we appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. We would like to take this opportunity to clarify that aircon and ceiling fan are available in the standard quadruple room.

10/10 優異

Zainurrahman

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Aaesome
於 2024 年 4 月住了 2 晚
Guest Services Manager 於 2024年4月12日的回應
Dear Zainurrahman, Thank you for staying with us at D'Resort @ Downtown East. We are thrilled to hear of your wonderful recommendation and glad that you have enjoyed your stay with us. We look forward to welcoming you back soon!

10/10 優異

SHYAM KUAMR

讚好：整潔度、職員與服務和住宿狀況
The place is good and kids loved it. Need some more info of shops n stuff to do around.
於 2024 年 4 月住了 4 晚
Guest Services Manager 於 2024年4月11日的回應
Dear Shyam Kuamr, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 優異

Shinichi

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
自然が豊富でとても良い。 リラックス出来た。
於 2024 年 4 月住了 3 晚
Guest Services Manager 於 2024年4月7日的回應
Dear Shinichi, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

8/10 不錯

Alfred

讚好：整潔度、職員與服務和住宿狀況
A good place to be in - the photos with the pool are for wild wild wet not the hotel, you have to pay for entry.
於 2024 年 2 月住了 9 晚
Guest Services Manager 於 2024年4月5日的回應
Dear Alfred, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

6/10 一般

AYUMI

讚好：整潔度
不滿：住宿狀況
It was clean
於 2024 年 3 月住了 1 晚
Guest Services Manager 於 2024年4月1日的回應
Dear AYUMI, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.

10/10 優異

Matthew

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and comfortable hotel with friendly staff and in such a great location. Highly recommend it, especially for families.
於 2024 年 3 月住了 1 晚
Guest Services Manager 於 2024年3月27日的回應
Dear Matthew, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

6/10 一般

Toshifumi

親子同遊
讚好：職員與服務
It takes 5-10minutes walk to nearlest shopping area. Except that, it is convinient to stay.
於 2024 年 3 月住了 1 晚
Guest Services Manager 於 2024年3月25日的回應
Dear Tohshifumi, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.

10/10 優異

Andrew

於 2024 年 3 月住了 1 晚
Guest Services Manager 於 2024年4月15日的回應
Dear Andrew, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!