Dear Siu Yin Louis, We are delighted to receive your excellent rating. Thank you for staying with us, and we look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Richard, We are sorry to note of the shortfall in our service on your stay this time round, and hope that we be able to better meet your expectations on your next visit. Thank you for sharing your review and we look forward welcoming you again with an improved experience. Sincerely, Cassie Chew

Dear Guest, Thank you for giving us a perfect rating. We look forward to welcoming you again in the near future. Sincerely, Cassie Chew voco Orchard Singapore

Dear PEI PENG, Thank you for sharing your review and we hope to have another opportunity to welcome you back again in the near future. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Mei Yan, We are pleased to note that you enjoyed your stay with us. Thank you for leaving us a review and we look forward to welcoming you again. Sincerely, Cassie Chew voco Orchard Singapore

Dear Yayu, Thank you for giving us a perfecting rating! Sincerely, Cassie Chew, voco Orchard Singapore

Dear Anonymous,Thank you for your wonderful feedback. We are humbled to hear that you have enjoyed your stay with us and look forward to welcoming you back on your future stays.Sincerely,Lauren Gui

Dear Yun Ching,Thank you for your wonderful feedback. We are humbled to hear that you have enjoyed your stay with us and look forward to welcoming you back on your future stays.Sincerely,Lauren Gui

Hello Anonymous, Thank you for your review and rating. Your feedback has also been taken on board and shared with the respective teams. We hope to see you back again on your next holidays.

Dear Xin, Thank you for your review. We are thrilled to hear you had a great experience with our hotel. We look forward to having you stay with us again on your next travels to Singapore.

Dear Wai Chun Etta, Thank you for your review. As guests experience is our top priority, hence your comments have been taken on board. Sincerely,

Dear MICHAEL, Thank you very much for the compliments on the awesome service our team. It is a pleasure to receive your perfect rating, and we look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Mary, Thank you very much for your generous compliments and for recommending us! We are truly honoured to hear that we provided an impressive experience, and we look forward to welcoming you every time you are in Singapore. Thank you! Sincerely, Cassie Chew, voco Orchard Singapore

Dear Jan, Thank you for providing us with a perfect score, and for highlighting the attentive service by our team at the Club Lounge. We look forward to welcoming you again in the near future. Sincerely, Cassie Chew, voco Orchard Singapore

Dear guest, Thank you for giving us a great rating. We look forward to welcoming you again soon. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Gregory Stuart, We are sorry to learn of the disappointment you felt due to the shortfall in your experience. Please be assured that we are continuously putting efforts into upgrading and improving our standards and offerings, and your valuable insights will allow us to ensure that we are delivering to expectations. Thank you for sharing your feedback, and we hope to have another opportunity to welcome you back in the near future for a better experience. Sincerely, Cassie Chewvoco Orchard Singapore

Dear Ken, Thank you very much for giving us a perfect rating! We look forward to welcoming you again soon. Sincerely, Cassie Chew voco Orchard Singapore

Dear Julie, Thank you for your review, and we look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Mervyn, Thank you for providing us with a perfect rating; we look forward to welcoming you again soon. Sincerely, Cassie Chew voco Orchard Singapore

Dear SHUN-YI, Thank you to you too! It is a delight to note that you enjoyed your stay with us, and we look forward to welcoming you again soon. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Rosa Vilma, Thank you for providing us with a perfect rating. We look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Brian, Thank you for sharing your feedback. We are sorry to note that the air conditioning in your room was not working during your stay, which our team has since followed up on accordingly. We are glad that all else was good, and we look forward to welcoming you again with an even better experience. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Mei, Thank you for giving us a perfect score, and we look forward to welcoming you again on your next visit to Singapore. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Hideaki, Thank you for rating your stay experience with us as a perfect 10, and we look forward to welcoming you again on your next travel to Singapore. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Robin Roy, We are delighted to receive your perfect score of your stay experience with us, and we look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear wai ting priscilla, Thank you for taking the time to share your feedback with us, and would like to extend our apologies for the areas that disrupted your experience. We are glad to note that our team at the lounge were able to turn around the situation and delight you during your stay, and we hope to welcome you again on your next visit to Singapore. Sincerely, Cassie Chew, voco Orchard Singapore

Dear vivian, Thank you for sharing your feedback. We are sorry for any inconvenience caused during your stay with us, and we do hope for another opportunity to welcome you again in the near future for an improved experience. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Nicholas, Thank you for providing us with a perfect rating, and we look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear NACHI, Thank you for your kind review, and we hope for the next opportunity to welcome you again on your next visit. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Ted, We are humbled to receive your compliments highlighting the excellent service delivered by our team at the club lounge. Thank you for sharing your review, and we look forward to having you with us again soon. Sincerely, Cassie Chew, voco Orchard Singapore

Dear ronald, Thank you for sharing your feedback. We hope to have another opportunity to welcome you again with an improved experience in the near future. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Laurie, Thank you for your compliments on our team! It is a pleasure to receive your five-star review, and we look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Monica, Thank you for according us with a great score, and we hope to welcome you again in the near future. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Shakil, It is a pleasure knowing that you had a great stay experience with us. Thank you for your compliments and we look forward to welcoming you again soon. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Michael, Thank you for providing us with an excellent score. We look forward to welcoming you again soon. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Hiromasa, Thank you for providing us with a five-star rating. We look forward to welcoming you again in the near future. Sincerely, Cassie Chew, voco Orchard Singapore

Dear guest, Thank you for providing us with a great review, and we look forward to welcoming you again in the near future. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Misa-sama, Dōmo arigatōgozaimasu! Thank you very much for giving us a perfect score. We look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Mai, We are delighted to note that you enjoyed the convenience of our location, and we look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Nerissa, Thank you for giving us a good rating, and we look forward to having you with us again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Robert, Thank you for sharing your review. We are sorry for the areas that did not meet your expectations, and have duly noted the areas for improvement. You will be pleased to note that there are other room configurations that might better suit your requirement, and we do hope to have another opportunity to welcome you again for your future visit. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Naoki, Thank you for giving us a great rating. We look forward to welcoming you again soon. Sincerely, Cassie Chew, voco Orchard Singapore

Dear SHUNCHIEH, Thanks to you too! We are pleased to note of your kind compliments and we look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Hazel, It is an honour to receive your words of praise and for your kind support. We are delighted to be your preferred hotel for a staycation, and we look forward to welcoming you as always. Sincerely, Cassie Chew, voco Orchard Singapore

Dear samer, Thank you for giving us an excellent score! We look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Cecilia, Thank you for sharing your review. We are sorry note of your concern over the cancellation policy, which should not be different from what we offered compared to what is listed on Expedia. Do feel free to let us know if there is anything we can assist to clarify, and we look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore