住宿景觀

新加坡泛太平洋酒店的評價

5 out of 5

評價

9.2

卓越

10 分評分,優異;1006 則評價中有 700 則" "
8 分評分,不錯;1006 則評價中有 192 則" "
6 分評分,一般;1006 則評價中有 62 則" "
4 分評分,欠佳;1006 則評價中有 26 則" "
2 分評分,很差;1006 則評價中有 26 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Wing Chi

讚好:整潔度、職員與服務和住宿狀況
Very convenient
於 2024 年 2 月住了 4 晚
Steffie 於 2024年2月15日的回應
Dear Wing Chi,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you rated you had a good stay with us.Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay with us in the future.

10/10 優異

Ka Yan

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean.
於 2024 年 2 月住了 1 晚
Steffie 於 2024年2月15日的回應
Dear Ka Yan,Thank you for sharing your experience with us! We're thrilled to hear that you found our facilities to be very clean.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay at Pan Pacific Singapore in the future!

8/10 不錯

SHIH-TSUNG

於 2023 年 11 月住了 3 晚
Pan Pacific Singapore Team 於 2023年11月10日的回應
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

JUI-TING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚
Pan Pacific Singapore Team 於 2023年11月6日的回應
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

I-Fan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Pan Pacific Singapore Team 於 2023年9月20日的回應
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

4/10 欠佳

Chen

家人同遊
讚好:整潔度
我們登記入住比較晚,等待了一陣子才輪到我們,後面還一些人在排隊,櫃台人員太少了態度也冷淡,買了海灣景的房間,竟給我們5樓,連個海灣都看不到,還發現無法使用冰箱,電話詢問後說必需要先扣保證金才能使用,但登記入住時櫃台人員根本沒有要求或詢問我們,疲累的身體已經不想再下去處理,打開電視也是無訊號,這是我們住過第一間感受如此不好的五星級飯店,即使房間是乾淨新穎,也讓我們覺得很不值得。隔天請工程師來調整電視,並沒有久候,但電影節目我們只能看一台。
於 2023 年 8 月住了 1 晚
新加坡泛太平洋团队 於 2023年8月21日的回應
尊敬的宾客, 感谢您的评语。很抱歉得知您对于这次体验的某方面感到不满。在新加坡泛太平洋酒店,我们的服务宗旨是为宾客打造难忘的酒店体验因此我们已将您的评语反映给有关部门。为了进一步改善我们提供的服务,在此请您发电邮与我们分享您入住体验的更多详情。这会让我们针对您的评语进行所须的改善。我们期待收到您的来信,同时也期待您能给我们一次改善您对新加坡泛太平洋酒店的印象再次选择与我们入住。此致, 新加坡泛太平洋团队

10/10 優異

Chi Lam

於 2023 年 7 月住了 3 晚
Pan Pacific Singapore Team 於 2023年8月15日的回應
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

Chih-Hung

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 6 晚
Pan Pacific Singapore Team 於 2023年7月17日的回應
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

JIAN

讚好:職員與服務和住宿狀況
於 2023 年 5 月住了 2 晚
Pan Pacific Singapore 於 2023年5月25日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 不錯

tin yau

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 3 晚
Pan Pacific Singapore 於 2020年2月4日的回應
Thank your for the positive rating, we look forward to welcoming you back.

10/10 優異

Daniel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very beautiful room and view, great location, nice staff
於 2020 年 1 月住了 4 晚
Pan Pacific Singapore 於 2020年2月4日的回應
Thank you for taking the time to share your positive experience. We certainly look forward to welcoming you back for another wonderful experience.

6/10 一般

真實旅客

家人同遊
讚好:整潔度和住宿狀況
不滿:設施服務
1) 房間收拾補給常常有遺漏,補給不足 2)自助餐廳在早餐時段,客人走時沒有用清毒噴液噴桌面。雖然餐廳經理說防疫期間會做,但實際沒有。地下亦有上次客人留下的食物殘渣。衛生不足。
於 2020 年 1 月住了 4 晚
Pan Pacific Singapore 於 2020年2月6日的回應
感谢您抽出时间与我们分享您的看法。我们会把您的反馈意见转给相关部门以进一步调查您提出的问题,我们希望能有机会再次迎接您的莅临.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 3 晚
Pan Pacific Singapore Team 於 2020年1月30日的回應
Thank you for sharing your rating with us. We hope to have the opportunity of serving you again soon.

6/10 一般

真實旅客

家人同遊
讚好:整潔度和客房舒適度
Check-in wait too long
分別住了兩晚,兩次Check-in都等勁耐,上網預訂時要求了bb浴盆和single bed, 返房時乜都冇,又要去reception問番,幸好工作人員服務態度好好,很快解決了問題。 位置不錯,近地鐵站和商場,早餐一流,種類多和美味。
於 2019 年 12 月住了 1 晚
Pan Pacific Singapore Team 於 2020年1月28日的回應
Thank you for sharing this review which allows us to continually improve our service standards and facilities. • While we strive to deliver seamless yet personalised check-in experiences for all our guests, the waiting time to check in occasionally varies depending on the volume of guests who are checking in at the moment. We apologise for the delay that you experienced and have shared your comments with our Front Office team who continually seek ways to enhance our guests’ arrival experience. We hope this incident has not changed your otherwise positive impression and we look forward to the pleasure of serving you again soon.

8/10 不錯

susan

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
前台員工服務水準優越,但酒店實在是殘舊了,但無敵的海灣景,總算物有所值
於 2019 年 12 月住了 2 晚
Pan Pacific Singapore Team 於 2020年1月28日的回應
Thank you for choosing Pan Pacific Singapore. We are delighted to hear you've had a wonderful time at the hotel and we look forward to welcoming you back again soon.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 1 晚
Pan Pacific Singapore 於 2019年12月27日的回應
Thank you for your positive rating, we look forward to welcoming you back.

10/10 優異

杜杜 (香港)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店交通方便,附近有MRT,跟大型商場連接,環境寧靜。早餐食物豐富,選擇多,食材優質。酒店附近食肆選擇多,各種價格餐廳均可供選擇,豐儉由人。
於 2019 年 12 月住了 3 晚
Pan Pacific Singapore Team 於 2020年1月28日的回應
Thank you for staying with Pan Pacific Singapore and highlighting our convenient location in the heart of Marina Bay. We look forward to welcoming you back for another wonderful stay.

8/10 不錯

JY (Hong Kong)

商務旅客, 多人同遊
讚好:整潔度、職員與服務和設施服務
Hotel is clean, food is good there, everything is very nice I have to say. Except the bed is too soft, blacket is too hot.
於 2019 年 11 月住了 2 晚
Pan Pacific Singapore Team 於 2019年11月11日的回應
Thank you for sharing this review with us on Expedia. We are delighted to hear you've enjoyed your stay and dining experience at the hotel. Please do make yourself at home and adjust the air-conditioning to your comfort on your next visit. We look forward to the pleasure of serving you again soon.

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度和職員與服務
會跳電,需要放刮鬍刀,冷氣不夠強
於 2019 年 10 月住了 3 晚
Pan Pacific Singapore Team 於 2019年10月14日的回應
Thank you for taking the time to share your review with us. We are sorry to hear of your less than satisfactory experience and if you would connect with us with more information, we will investigate the issue and follow up with you directly to address your concerns. We look forward to hearing from you.

10/10 優異

JIANJUN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very good
酒店地点非常好,适合商务出行
於 2019 年 9 月住了 1 晚
Pan Pacific Singapore Team 於 2019年10月7日的回應
Thank you for sharing your review with us. We are delighted you appreciated the convenient location of the hotel and we look forward to welcoming you back in the near future.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 3 晚
Pan Pacific Singapore Team 於 2019年8月13日的回應
Thank you for sharing your feedback with us, we hope to have the opportunity to welcome you back.

10/10 優異

Nick

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice and clean hotel located in a very good location. Lots of shopping connected to the Hotel and only 15 minutes walking distance from Marina Bay Sands.
於 2024 年 4 月住了 3 晚

10/10 優異

Subin

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
직원들 서비스가 친절하고 좋습니다
於 2024 年 4 月住了 3 晚
Pan Pacific Singapore Team 於 2024年4月23日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

SHO

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very sophisticated service and really satisfied. I was worried because we had a noisy daughter, however, all staffs were very kind for her and we could spend very good holiday with her. Much appreciated.
於 2024 年 4 月住了 3 晚
Pan Pacific Singapore Team 於 2024年4月23日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

Philip

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
N
於 2024 年 4 月住了 1 晚
Pan Pacific Singapore Team 於 2024年4月23日的回應
Thank you for sharing this review about your recent stay. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

Pablo

讚好:整潔度、職員與服務、設施服務和住宿狀況
Affordable luxury without snobbery. Well located near MRT and top sights. Thoughtful touches like filtered drinking water faucet, and bathroom night lighting. Beautiful design and finishes. Great international breakfast buffet.
於 2024 年 4 月住了 5 晚
Pan Pacific Singapore Team 於 2024年4月23日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

Melissa

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous pool area, great place to relax on a hot day. For such a large hotel it felt peaceful and private.
於 2024 年 4 月住了 5 晚
Pan Pacific Singapore Team 於 2024年4月18日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 不錯

ping

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s an amazing hotel to stay, but there’s only one thingI dislike while I spent my time there. While we order food delivery, my food only gets delivered by the lobby, and I have to go downstairs pick it up myself. Please think about the customer side, if I willing to go downstairs, why would I order food delivery?! Even they only able to deliver to the lobby, I do believe the hotel should have someone able to bring it up to the room. Besides this I really enjoyed my stay there with my sister, everyone is very kind and friendly.
於 2024 年 4 月住了 3 晚
Pan Pacific Singapore Team 於 2024年4月18日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 不錯

Karen

家人同遊
讚好:職員與服務和設施服務
Highly responsive to feedback and worked hard to resolve issues with our room abd actively followed up to ensure all was well. The pacific lounge is well worth it if budget was not an issue.
於 2024 年 4 月住了 3 晚
Pan Pacific Singapore Team 於 2024年4月18日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 不錯

Margaret

家人同遊, 多人同遊
讚好:整潔度、設施服務和住宿狀況
Restaurant ordering cumbersome particularly when special dietary needs required. Meals for 4 people not served altogether. One person finished their meal before others served. Took forever to be served one scoop of ice cream when ordered through QR CODE. Finally had to ask a human.
於 2024 年 4 月住了 4 晚
Pan Pacific Singapore Team 於 2024年4月18日的回應
Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and service standards.We appreciate your time in sharing this review and hope to welcome you back again soon.

10/10 優異

Valerie

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were friendly and informative and the hotel was very luxurious but comfortable
於 2024 年 4 月住了 3 晚
Pan Pacific Singapore Team 於 2024年4月18日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

Lawrence

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel next to the Marina Bay. Would highly recommend
於 2024 年 4 月住了 4 晚
Pan Pacific Singapore Team 於 2024年4月18日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

MICHAEL

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The view from the room, overlooking Marina Bay was exceptional. So convenient to everything nearby.
於 2024 年 4 月住了 4 晚
Pan Pacific Singapore Team 於 2024年4月12日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

Paul

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Super clean. Helpful staff. Great location
於 2024 年 4 月住了 9 晚
Pan Pacific Singapore Team 於 2024年4月12日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

xinci

讚好:整潔度、職員與服務、設施服務和住宿狀況
good
於 2024 年 4 月住了 3 晚
Pan Pacific Singapore Team 於 2024年4月12日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

6/10 一般

Ghalib

於 2024 年 4 月住了 3 晚
Pacific Singapore Team 於 2024年4月12日的回應
Thank you for sharing this review about your recent stay, we are happy to see that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

Harminder

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I stayed at the Pan Pacific for 4 nights with my mum and we both really enjoyed the hotel. The room was clean, spacious and had everything you need. My only gripe is that the mini-bar only has limited space to put your own items in there. Breakfast is fantastic and amongst the best I have had anywhere, lots of choice and most items are freshly made in front of you. Pool area is great, plenty of seating. The hotel is ideally located close to the Promenade metro station and is walking distance to the Raffles, Marina Bay Area and the Helix bridge, as well as a number of great shopping malls. The only minor negatives are that a pasta dish I had on my first day wasn’t the best and despite giving feedback was not offered an alternative or a reduction on the bill. They had also offered to leave a small welcome gesture in the room as it was mum’s birthday but suspect it was forgotten! All in all a great stay and would recommend to others.
於 2024 年 4 月住了 4 晚
Pan Pacific Singapore Team 於 2024年4月12日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 不錯

Annelyn

讚好:整潔度
於 2024 年 4 月住了 3 晚
Pan Pacific Singapore Team 於 2024年4月12日的回應
Thank you for sharing this review about your recent stay, we are happy to see that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

Thamaru

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel. Very clean. Friendly staff. Can't recommend highly enough
於 2024 年 4 月住了 2 晚
Pan Pacific Singapore Team 於 2024年4月12日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

6/10 一般

Ngan (Poway)

於 2024 年 4 月住了 1 晚
Pan Pacific Singapore Team 於 2024年4月9日的回應
Dear Guest,Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and service standards. If you could connect with the hotel directly with more information, we will investigate the issue and follow up with you directly to address your concerns. We sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Singapore and look forward to hearing from you soon.Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

Aritra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
NA
於 2024 年 4 月住了 1 晚
Pan Pacific Singapore Team 於 2024年4月9日的回應
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

Judie

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Service was amazing Very polite and helpful
於 2024 年 3 月住了 7 晚
Pan Pacific Singapore Team 於 2024年4月9日的回應
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We strive to create memorable hotel experiences for our guests and are also delighted that you found the service to be polite and helpful. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

MA ELAINE CASTRO

於 2024 年 4 月住了 3 晚

10/10 優異

jennifer

於 2024 年 4 月住了 2 晚

10/10 優異

Maria Anelia

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Check in was very efficient and a very helpful Miss Receptionist. Thank you kindly for extending our check out time.🙏 We love the Table tennis 🏓 in this hotel but the net needs attention. The pool is huge! Staff are very friendly. Food service by the pool and room was great! Bed is very comfortable indeed, I'm not a fan of a small spaced toilet cubicle. Housekeeping team needs attention to details ( dust showing all corners as I open up the screen blind) Thank you for the extra tea bags and coffee pods! It certainly made our stay a homely one. I can recommend and will stay with you again in our next visit Power On Pan Pacific Singapore!
於 2024 年 4 月住了 1 晚
Pan Pacific Singapore Team 於 2024年4月12日的回應
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

Brian

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Pan Pacific Singapore Team 於 2024年4月9日的回應
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

Yan (Bothell)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel, great location and the breakfast is amazing!
於 2024 年 3 月住了 2 晚
Pan Pacific Singapore Team 於 2024年4月9日的回應
Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 不錯

Man King

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Pan Pacific Singapore Team 於 2024年4月9日的回應
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

Rainer Wolfgang

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Pan Pacific Singapore Team 於 2024年4月9日的回應
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 優異

Ngiap Leng Karen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stay in Skyline suite and celebrated my 50th birthday with my family in the Pacific club lounge. I have awesome great time filled with great memories during my 2 nights stay. I will be back soon to celebrate my hubby birthday. This time I will choose to stay in Pacific club with the marina view Highly recommended staycation.
Pan Pacific Singapore Team 於 2024年4月9日的回應
Dear Guest,Thank you for sharing this review about your recent birthday stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team