評分根據 1,898 篇真實評價而定

4.4 /5
90% 旅客推薦
4.5 客房整潔度
4.5 服務和員工
4.5 客房舒適度
4.4 酒店狀況
Expedia 智遊網 真實評價
4/5
由經認證旅客提供

張貼日期:2019年6月29日 網站:Expedia
離市區遠 排水孔不太通洗一下就淹水
來自酒店經理的回應
Clemence, 酒店經理 於 2019年7月11日回覆
Dear Sir/Maam, Noted on your feedback. We will strive to improve to serve you better in the future. We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager
5/5
由經認證旅客提供 來自:Hong Kong

張貼日期:2019年6月24日 網站:Expedia
交通方便,酒店附近可以找到不同高質素而且價錢相宜或便宜的食肆。另外,酒店房間空間感足夠、舒適,使客人能夠好好休息。
來自酒店經理的回應
Clemence, 酒店經理 於 2019年7月11日回覆
Dear Sir/Maam, Thank you for your feedback! We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager
5/5
由經認證旅客提供

張貼日期:2019年6月23日 網站:Expedia
many restaurant and shopping located near mall the hotel although its location is a bit far away from MRT, however, the bus ( the bus stop is just beside hotel) is enough for us to go most of the sightseeing spot.
來自酒店經理的回應
Clemence , 酒店經理 於 2019年7月11日回覆
Dear Sir/Maam, Thank you for your feedback! We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager
4/5
由經認證旅客提供

張貼日期:2019年4月20日 網站:Expedia
Nice and polite services. The location of the hotel is acceptable. However, I cannot enjoy the following amenities as offered by the hotel. Firstly, the hotel gave me 10% off breakfast, but my booked package (flight tickets + hotel for 5 days) has already included breakfast. Secondly, the hotel gave me late check out for 2 hours later, but my flight back to HK is scheduled at 2:30pm, I need to check out at 12:00 noon, thus the 2 more hours late check out time is not applicable for me. Hopefully, the next round amenities would fit for my trip.
來自酒店經理的回應
Clemence, 酒店經理 於 2019年5月17日回覆
Dear Sir/Maam, Thank you for your feedback! We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager
5/5
由經認證旅客提供

張貼日期:2019年4月18日 網站:Expedia
距離機場近,且有機場與飯店接送服務。 樓下就有超市,週邊美食眾多,非常方便。
來自酒店經理的回應
Brandon Lim Assistant Front Office Manager, 酒店經理 於 2019年5月6日回覆
Dear Guest, We appreciate you taking the time to share your experience here with us and thank you for your 05/05 rating! We hope to see you again in the near future. Once again, thank you for a fabulous review and wishing you a pleasant week ahead. Kind regards,
4/5
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張貼日期:2019年3月11日 網站:Hotels
Basically good. But I was forced to pay for upgrade since my original booking was not available.
來自酒店經理的回應
Clemence, 酒店經理 於 2019年4月9日回覆
Dear Sir/Maam, Thank you for your feedback! We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager
4/5
由經認證旅客提供

張貼日期:2019年3月7日 網站:Hotels
來自酒店經理的回應
Clemence , 酒店經理 於 2019年4月9日回覆
Dear Sir/Maam, Thank you for your feedback! We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager
3/5
由經認證旅客提供

No body’s answer the call for services!

張貼日期:2019年3月1日 網站:Hotels
I was called the operator & housekeeping for helps during my stayed disappointed no one’s answer my calls!
來自酒店經理的回應
Brandon Lim, Assistant Front Office Manager, 酒店經理 於 2019年4月4日回覆
Dear Sir / Mdm, We want to sincerely apologize for your negative experience at Village Hotel Katong . Regrettably, we had service lapse in certain aspect and would like to extend our most sincere apology concerning this issue. I have reiterated with the team and taken corrective measures including counselling and coaching the associate concerned. Thank you once again for sharing your feedback and we hope we will have another opportunity to welcome you back to Village Hotel Katong. Regards
5/5
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張貼日期:2019年2月23日 網站:Expedia
房間寬敞,附近吃喝方便
來自酒店經理的回應
Clem, 酒店經理 於 2019年4月9日回覆
Dear Sir/Maam, Thank you for your feedback! We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager
4/5
由經認證旅客提供

此旅客只留下評分 張貼日期:2019年1月13日 網站:Expedia