Property amenity

Reviews of Motel 6 Rohnert Park, CA

2 out of 5
Motel 6 Rohnert Park, CA
6145 Commerce Blvd, Rohnert Park, CA

Reviews

6.4
Rating 10 - Excellent. 242 out of 1008 reviews" "
Rating 8 - Good. 251 out of 1008 reviews" "
Rating 6 - Okay. 178 out of 1008 reviews" "
Rating 4 - Poor. 140 out of 1008 reviews" "
Rating 2 - Terrible. 197 out of 1008 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

leticia

Stayed 1 night in Mar 2024
Response from Sophia CSR on 20 Mar 2024
Hi Leticia,Thank you so much for the lovely 5-star review about your stay with us at our property. We are delighted to know that you had a fantastic experience and cannot wait to host you again soon!

8/10 Good

Leslie

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto porque está accesible y muchas lugares para comer alrededor
Stayed 1 night in Mar 2024
Response from Sophia CSR on 13 Mar 2024
Hi Leslie,I am glad to hear that you enjoyed your stay with us. It's always our goal to provide easy access to amenities and local attractions, and we are pleased to know that it enhanced your experience. Thank you for choosing us, and we look forward to welcoming you back soon!

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 13 Mar 2024
Hi Alicia,It brings us great pleasure to learn that you found our service excellent! Our main goal is outstanding service, so we value your favourable comments. Every guest should have a pleasant and comfortable stay, which is our team's goal. We appreciate your choice and hope to work with you once more in the future!

2/10 Terrible

Sandra G

Stayed 3 nights in Mar 2024

10/10 Excellent

Kelly

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind Staff. Peaceful, Clean and Safe. Very Welcoming. Thank You Jay and Staff for my Comfortable Stay.
Stayed 13 nights in Feb 2024
Response from Sophia CSR on 9 Mar 2024
Hi Kelly,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

Lauren

Stayed 7 nights in Feb 2024
Response from Sophia CSR on 26 Mar 2024
Hi Lauren,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

2/10 Terrible

Douglas

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The guy at the front desk was really nice but we have never been to a motel 6 where it’s so bad we left before setting our things down. We checked in we used the restroom and checked out. The bed was dirty it had hair, cigarette holes and questionable stains in the blankets, the toilet looked like it had just been used to take a #2. The shower looked like it had never seen a spritz of Clorox . To say it was dirty is an understatement.
Response from Sophia CSR on 9 Mar 2024
Hi Douglas,It is disheartening to hear about the cleanliness issues you faced, and we deeply regret that our standards were not met during your visit. Rest assured, we take your feedback seriously and will address these concerns with our housekeeping team immediately to ensure this is an isolated incident. We truly value your patronage and hope to have the opportunity to regain your trust in the future with a much-improved experience.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Sophia CSR on 27 Feb 2024
Hi Kelly,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

2/10 Terrible

MARIA

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 16 Feb 2024
Hi Maria,We are sad to see this 1-star rating. We never want our guests to have such kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

8/10 Good

Vicente

Stayed 1 night in Feb 2024
Response from Sophia CSR on 22 Mar 2024
Hi Vicente,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

8/10 Good

Gerardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, decent, clean.
Stayed 4 nights in Feb 2024
Response from Sophia CSR on 11 Feb 2024
Hi Gerardo,Pleased to hear that you found your stay quiet, decent, and clean. Creating a comfortable and peaceful environment for our guests is important to us, and we're glad that you had a positive experience. We appreciate your feedback and look forward to welcoming you back soon!

10/10 Excellent

Martha

Stayed 1 night in Feb 2024
Response from Sophia CSR on 20 Mar 2024
Hi Martha,It is heart-warming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Good

paul

Travelled with family
Liked: Staff & service, property conditions & facilities
I lived in Sonoma County for 30 years. This Motel 6 was, back then, a haunt for bad people doing bad things but it has changed for the better. The staff is welcoming, the rooms are clean and neat and the riffraff is no more. My only complaint is that some guest's dog used the sidewalk in front of our room as a toilet and, despite it being mentioned to management, it never got cleaned up. Pretty sure most of it wound up ink at least a few rooms from the footprints. Still, I'll stay here again because it's a good room at a good price with great people running the place.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 5 Feb 2024
Hi Paul,We appreciate your long-term perspective on our Motel 6 and are thrilled to hear about the positive changes you've observed. We apologize for the inconvenience caused by the unattended pet incident, and we will address this matter with our team to ensure it is promptly addressed in the future. Your loyalty means a lot to us, and we look forward to providing you with excellent service during your future stays.

6/10 Okay

Juan

The room was poorly maintained
Stayed 1 night in Jan 2024
Response from Sophia CSR on 3 Feb 2024
Hi Juan,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

Wendy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Black Bear Diner was great also. Walking distance.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 21 Jan 2024
Hi Wendy,Our team are thrilled to hear that you enjoyed our diner and that its convenient walking distance added to your overall experience. Providing delightful dining options within reach is one of our priorities, and we are pleased it contributed positively to your stay. We hope to have the pleasure of hosting you again soon.

2/10 Terrible

Gisele

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 10 Jan 2024
Hi Gisele,We are sad to see this 1-star rating. We never want our guests to have such kind of experience. Please share your issues in detail and give us another chance to improve our services.

8/10 Good

Karin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were 3 or 4 people/one room partying a few doors down that went in and out of their room, could hear their noisy van engine 4 or 5 times during the nite.
Stayed 1 night in Dec 2023
Response from Sophia CSR on 31 Jan 2024
Hi Karin,Our team regret any inconvenience this may have caused and is committed to creating a peaceful environment for all guests, and we will address this issue promptly. If you encounter similar situations in the future, please don't hesitate to notify our front desk, as we are here to ensure a comfortable experience for everyone. We appreciate your understanding and hope to have the opportunity to provide you with a more peaceful stay in the future.

10/10 Excellent

Christine

Stayed 1 night in Dec 2023
Response from Sophia CSR on 15 Jan 2024
Hi Christine,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 Okay

Fred

Liked: Cleanliness
Disliked: Staff & service
It seemed old and third rate for the price
The desk clerk seemed a bit unfriendly at Scheck in. The room phone took FIVE attempts over a half hour to reach the front desk to ask for the internet password. However the clerk was quite friendly when I finally got thru.
Stayed 1 night in Dec 2023
Response from Sophia CSR on 18 Dec 2023
Hi Fred,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered during your stay. We value your feedback as it helps us identify areas for improvement, and we will address these issues to ensure a more positive experience for our future guests.

6/10 Okay

Orlando

Stayed 1 night in Dec 2023
Response from Sophia CSR on 20 Dec 2023
Hi Orlando,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Sophia CSR on 15 Dec 2023
Hi Derek,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 11 Dec 2023
Hi John,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was AMAZING AND FRIENDLY
Stayed 1 night in Dec 2023
Response from Sophia CSR on 7 Dec 2023
Hi Robin,Pleased to hear that you had an amazing and friendly experience with our staff! Providing excellent service and creating a positive atmosphere is a top priority for us. Your kind words mean a lot, and we'll be sure to pass on your appreciation to the team. We look forward to the opportunity to welcome you back for another fantastic experience in the future.

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Warmth reception and checking in was so good
Stayed 1 night in Nov 2023
Response from Sophia CSR on 7 Dec 2023
Hi Alexander,We are thrilled to hear that you had a warm reception and a positive check-in experience! Providing a welcoming and efficient service is important to us, and we appreciate your kind words. If there's anything specific you found noteworthy or if you have any suggestions for improvement, please feel free to share. We look forward to ensuring your entire stay is just as enjoyable, and we appreciate you choosing our accommodation.

10/10 Excellent

Nicholas

Great stay
Stayed 1 night in Nov 2023
Response from Sophia CSR on 7 Dec 2023
Hi Nicholas,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 Poor

Marie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Heater in the room did NOT Work. 42 Degrees outside and a very cold room.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 28 Nov 2023
Hi Marie,Your comfort is of utmost importance to us, and we regret that we fell short of providing a warm and comfortable room. Our maintenance team will be promptly notified to address the issue and ensure that such situations are rectified promptly. If there's anything else you would like to share or if there's any way we can assist you further, please don't hesitate to contact us.

10/10 Excellent

grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Nov 2023
Response from Sophia CSR on 28 Nov 2023
Hi Grant,Thrilled to hear that you enjoyed your stay with us. Providing a pleasant experience for our guests is our top priority, and we appreciate your positive feedback. If there's anything specific you liked or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back on your next visit!

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints it was ok with me
Stayed 3 nights in Nov 2023
Response from Sophia CSR on 20 Nov 2023
Hi Derek,Thank you for your positive review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

4/10 Poor

Rick

Disliked: Cleanliness, amenities, property conditions & facilities
I take a room No smoking but my room smells to smoke and my mattress was terrible.
Stayed 2 nights in Nov 2023
Response from Sophia CSR on 16 Nov 2023
Hi Rick,We are very sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

6/10 Okay

Elizabeth, Placerville

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
I thought the room said hot water and refrigerator. It had neither and all of the drawers were removed from the furniture. There was not a single closing drawer in the entire room. Very strange and stark.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 16 Nov 2023
Hi Elizabeth,Our team sincerely apologize for your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Sophia CSR on 9 Nov 2023
Hi Paul,Our team was delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels.

8/10 Good

Rosalva

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Sophia CSR on 9 Nov 2023
Hi Rosalva,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.

8/10 Good

BETTY, norwalk

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly
Stayed 1 night in Nov 2023
Response from Sophia CSR on 7 Nov 2023
Hi Betty,Thrilled to hear that you had a positive experience with our staff. Providing friendly and welcoming service is a top priority for us, and we're glad to know that it made a difference during your stay. If there's anything else you'd like to share about your visit, or if you have any specific aspects that stood out to you, please feel free to let us know.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Review
I felt the room smelled really bad, and there was too much noise. Felt afraid to leave my stuff in my room while out doing business, so, had to tote my stuff everywhere. Felt as though my safety was also in jeopardy.
Stayed 3 nights in Nov 2023
Response from Sophia CSR on 7 Nov 2023
Dear Guest,We sincerely apologize for your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our cal. We will investigate your insecurities with our team to take corrective measures for your future visits. We hope you will choose us again in the future.

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6 at Rohnert Park
Spacious and clean!
Stayed 3 nights in Oct 2023
Response from Sophia CSR on 7 Nov 2023
Hi Dung,Our team are delighted to hear that you found your accommodation spacious and clean. Providing a comfortable and tidy environment is a priority for us, and glad it met your expectations. If there's anything else you'd like to share about your stay, or if you have any specific aspects that stood out to you, please feel free to let us know. We look forward to welcoming you back in the future! Thank you for your kind words.

4/10 Poor

GARY

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Sophia CSR on 2 Nov 2023
Hi Gary,We were delighted to be your hosts recently, thank you for choosing to stay with us. Since you have rated us below 5; I am concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. I welcome all your honest comments; whether it is positive or negative to improve our services

8/10 Good

Ashley

Stayed 1 night in Oct 2023
Response from Sophia CSR on 2 Nov 2023
Hi Ashley,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.

8/10 Good

Mallely

Liked: Staff & service
Location
Stayed 2 nights in Oct 2023
Response from Sophia CSR on 2 Nov 2023
Hi Mallely,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

8/10 Good

Mallely

Liked: Staff & service
Location
Response from Sophia CSR on 2 Nov 2023
Hi Mallely,We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Good location with lots of food nearby.
Stayed 1 night in Oct 2023
Response from Sophia CSR on 2 Nov 2023
Hi Christian,We are thrilled to hear that you enjoyed your stay and found our location convenient! It's always a bonus to have plenty of dining options nearby. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back in the future! Safe travels!

8/10 Good

Larry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The toilet paper dispenser was broke.
Stayed 4 nights in Oct 2023
Response from Sophia CSR on 2 Nov 2023
Hi Larry,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

ANTHONY

Stayed 1 night in Oct 2023
Response from Sophia CSR on 2 Nov 2023
Hi Anthony,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. We would love to know more about your experience. So, we can make the required changes and improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Charles B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sophia CSR on 2 Nov 2023
Hi Charles,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

6/10 Okay

Marc

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Sophia CSR on 2 Nov 2023
Hi Marc,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.

6/10 Okay

Andrew

Stayed 2 nights in Oct 2023
Response from Sophia CSR on 16 Nov 2023
Hi Andrew,Thank you for sharing your experience. We hope you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 5-star experience.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel but the people that were lingering near the hotel room door ways was an issue. Maybe have an attendant or employee from the facility walk the perimeter.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 31 Oct 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was excellent. The property was a little worn for the price.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 31 Oct 2023
Hi John, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

4/10 Poor

Mariann E.

Liked: Cleanliness, property conditions & facilities
This motel is very basic. Clean, but with few amenities ie no shampoo, few towels, no hair dryer.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 31 Oct 2023
Hi Mariann, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Sophia CSR on 23 Oct 2023
Hi Teresa,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.

8/10 Good

Bartolo

Stayed 1 night in Oct 2023
Response from Sophia CSR on 23 Oct 2023
Hi Bartolo,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.