The staff were extremely slow and never listened. Multiple occasions where I ordered something from room service or in the bar, and then had to chase staff 40 minutes later. It was easier to go to reception and get it myself. I tried organising a taxi for when I checked out the next day - reception staff were incapable.
Very disappointing.
Ben
於 2023 年 10 月住了 2 晚
4/10 欠佳
Pradeepan
家人同遊
2023年8月20日
不滿:職員與服務和住宿狀況
The location is a good spot. Apart from the porter who handled the baggage, staff were indifferent during the stay. This was especially noticed during the breakfast dining time. They lacked the attentiveness and friendliness to customers. Also good portion of the staff had very limited to limited English language for speaking
Pradeepan
於 2023 年 8 月住了 1 晚
10/10 優異
Arnoul
2023年7月25日
讚好:整潔度、職員與服務和住宿狀況
Great hotel in general, bathrooms and diner could be improved.
Arnoul
於 2023 年 7 月住了 1 晚
10/10 優異
Pushpavaly
2022年4月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pushpavaly
於 2022 年 4 月住了 2 晚
10/10 優異
Martin
伴侶同遊
2022年2月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tolles Ambiente, kompetentes Personal und einfach nur eine Atmosphere zum Wohlfühlen.
Martin
於 2022 年 1 月住了 2 晚
6/10 一般
真實旅客
2021年12月14日
讚好:職員與服務和客房舒適度
不滿:住宿狀況
Lovely setting but very dated.
All the staff were very helpful, friendly and professional. But the hotel itself needs some serious renovation. The bathroom looks like its from the last century, the white tiles are yellow and the ceiling is mouldy. Such a shame a hotel with rich history (yes there's a whole display of it in the foyer) has fallen into its current state.