Staff was very friendly and helpful. Always a smile on their face. All the reception ladies was beautiful <3. 24 hour free cookies, coffee, tea and chocolate at the cafe was awesome. breakfast choice was more than expected and was tasty. Room was neat, clean and tidy. Bathroom was big and clean with all the necessary supplies. Hotel was stylish, decorated which gave a warm feeling of the middle age. Location was close to train station and metro, within 10 min of walk. HIGHLY HIGHLY recommend this hotel to everybody. I will come back to this hotel if i visit St. Petersburg again.