"Good:
The hotel is well located and impressive in its public areas.
All the staff are friendly and polite
The breakfast is very good
Not so good:
The room itself was not too impressive. The room was stuffy, safe didn’t work, and the shower was a trickle.
Overall location 10 out of 10 so if you are out and about exploring York all day and arriving/departing by train it would be good choice. If you want to relax in your room then I would recommend a different room category or another hotel. "
"Beautiful hotel and very nice bathroom, bed was comfortable. Quiet environment and around 20 mins walk to city centre. Only thing is we have big luggage but there is no lift."
