住宿入口

國賓水原諾富特酒店的評價

4.5 out of 5
國賓水原諾富特酒店
902, Dukyoung-daero, Paldal-gu, Suwon, Gyeonggi

評價

9.0

卓越

10 分評分,優異;990 則評價中有 574 則" "
8 分評分,不錯;990 則評價中有 314 則" "
6 分評分,一般;990 則評價中有 61 則" "
4 分評分,欠佳;990 則評價中有 20 則" "
2 分評分,很差;990 則評價中有 21 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

ZHENGNAN

於 2024 年 1 月住了 1 晚
. 於 2024年1月24日的回應
Dear. ZHENGNANWe very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aidan ParkGeneral Manager

10/10 優異

Wing Yin

於 2023 年 6 月住了 2 晚

8/10 不錯

Ti Fu

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚
gm 於 2023年4月11日的回應
We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good.We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself.Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kevin ChoiGeneral Manager

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel
不錯的飯店, 位置緊鄰水源車站, 樂天百貨與樂天超市, 附近也有好多不錯的餐館。
於 2023 年 3 月住了 2 晚
Novotel Ambassador Suwon 於 2023年3月15日的回應
Dear guest,We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself.Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kevin ChoiGeneral Manager

8/10 不錯

Chui Ha

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 3 晚

10/10 優異

WING KI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚

10/10 優異

CHEN-CHIEN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
一覺天明
交通便利,近百貨、樂天,床鋪舒適
於 2020 年 2 月住了 9 晚

10/10 優異

Chun Wing

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 3 晚

10/10 優異

WANYUN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚

6/10 一般

lin chen ying

於 2019 年 10 月住了 4 晚

10/10 優異

WING KI

讚好:職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 5 晚
Novotel Ambassador Suwon 於 2019年8月10日的回應
Dear guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Chong Kim General Manager Novotel Ambassador Suwon

10/10 優異

馳光

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great
Great
於 2019 年 6 月住了 1 晚

10/10 優異

馳光

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great
Great
於 2019 年 6 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚

8/10 不錯

真實旅客

家人同遊, 商務旅客
讚好:整潔度和職員與服務
於 2019 年 4 月住了 3 晚

8/10 不錯

Ka Lee

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點優越,服務人員態度很好
地點優越,從仁川機場乘坐巴士可以直接到酒店門口,而且酒店有通道連接相鄰的購物商場。即使天氣不好仍能方便購物。而且美食街與酒店只有一條馬路之隔。總括來說就是方便。而且服務人員態度殷勤。
於 2019 年 3 月住了 1 晚

8/10 不錯

CHIHYEN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 6 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
飯店環境很棒!櫃檯人員也很親切! 周邊吃的逛的都很齊全~飯店地理位置真的非常方便 未來有機會再來水原會考慮入住首選!
於 2019 年 1 月住了 1 晚
Novotel Ambassador Suwon 於 2019年1月11日的回應
Dear guest, 感谢您提供有关入住诺富特大使水原的宝贵意见。看到您对我们工作的好评,我们十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快! 诺富特大使水原 总经理 Kwangwoon, Lee 敬上

10/10 優異

Harrison

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境舒適, 交通方便
環境舒適, 交通方便
於 2018 年 12 月住了 1 晚

6/10 一般

CHIN HAO

NearbySuwon station, train noise affect the sleeping quality.
於 2018 年 11 月住了 3 晚

10/10 優異

JEN-CHIEH

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
商務首選飯店
很新很不錯的飯店 很適合商務出差
於 2018 年 11 月住了 2 晚

10/10 優異

Sau Hung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great
於 2018 年 10 月住了 2 晚

10/10 優異

Yen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚

8/10 不錯

SHANYU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚
General Manager 於 2018年6月15日的回應
Dear SHANYU Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kwangwoon Lee General Manager

8/10 不錯

Chin Shan

讚好:整潔度、住宿狀況和客房舒適度
Excellent location for biz travel in and out off
Good service on behalf hailing taxi service. Just need to remember either normal or luxurious services you want. Or will come luxury taxi service.
General Manager 於 2018年5月28日的回應
Dear Chin Shan Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kwangwoon Lee General Manager

8/10 不錯

Chienju

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 3 月住了 4 晚
General Manager 於 2018年3月29日的回應
Dear Chienju Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kwangwoon Lee General Manager

10/10 優異

mia (TAIWAN)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得入住的飯店
當時上網看了好多家, 這家的大廳裝潢設計深深吸引了我。這裡的服務員服務態度很好,浴室裡的用品齊全,而且乾淨,地理位置動線良好,是我下次續住的第一選擇
於 2018 年 1 月住了 3 晚
General Manager 於 2018年3月29日的回應
Dear mia Wow Thank you for the beautiful review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kwangwoon Lee General Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good
Pros: great location , nice staff with fluent english, good breakfast, comfortable, reasonable price, environmental friendly policy Cons:desk and bathing area have visible,old stains. Mini bar was covered with dust! Yet these could be found in most of the hotels. Will suggest to friends!
於 2017 年 11 月住了 2 晚
Kwangwoon LEE General Manager 於 2017年11月30日的回應
Dear Valued guest, Warm greetings from Novotel Ambassador Suwon. On behalf of the management and staff of Novotel Ambassador Suwon, I would like to thank you for choosing us, and sharing the information you had which is very heart warming to learn how our guest experienced with us. Regarding the room condition, I will definitely share your comment with all our team. We will be looking forward to welcoming you again in the near future. Best regards,

10/10 優異

Chun Man

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good stay and great breakfast
The customer service was good and could communicate with English. The room was comfortable, but there was traffic noise at night. The breakfast buffet was great and yummy, with a variety of bread and pastry. The location was good and near to metro.
於 2017 年 9 月住了 5 晚
Thierry le Ponner 於 2017年10月26日的回應
Dear Chu Man, Warm greetings from Novotel Ambassador Suwon. On behalf of the management and staff of Novotel Ambassador Suwon, I would like to thank you for choosing us, and sharing the detail experience which is very heart warming to learn how our guest experienced with us. It is always a pleasure to receive all types of feedback. I will definitely share your comments with all our team. However, we are sorry regarding the noise you experienced. Please feel freely let us know regarding the issue upon your next visiting, we will assist you to check the room designed on other side. Your great comments have created such an encouragement for all of our associates. Please contact us with your next trip plan to Korea, so we will be more than happy to prepare your arrival. This would be another opportunity for us to prepare a full enjoyment for you. Best regards, Piche Choi, Front Assistant Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便潔淨優質飯店
飯店地點靠在火車站地鐵站大商場旁邊非常方便,仁川機場巴士直達門口,相當方便。房間非常良好舒適設備好,有膠囊咖啡機免費提供優質咖啡~ 浴室用品很不錯。

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年12月12日的回應
We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年12月12日的回應
Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 不錯

LI CHIEH

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Convenient and cozy place
Great location, good service, and perfect for a business trip.
General Manager 於 2016年12月12日的回應
Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 優異

Hsin Chi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It is nice for business trip!

10/10 優異

YA HUI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
超方便的地點
飯店位置很棒 離地鐵轉運等都很方便 櫃台人員 服務態度親切

8/10 不錯

MIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Chi cheung (HK)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very convenient location
As the room is located close to the railway, noise level is significant high when there is train passing by in particularly at night time after 11:00 pm.

8/10 不錯

TsungYi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

shih yu

讚好:整潔度、職員與服務和住宿狀況

10/10 優異

Arvin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
perfect location
perfect location.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It is very good.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It is great for business trip
It is great for business trip

8/10 不錯

Chris

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

Bih-huang (Taiwan)

讚好:整潔度和職員與服務
so so
Room is too small. Location and service is good.

10/10 優異

CHUNGYAO (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel evaluation
It's a great hotel. I have a good stay in there. Whether in clean,comfortable,price,traffic,etc all is good. next time I will choice again.

4/10 欠佳

Alphons

於 2024 年 4 月住了 2 晚
. 於 2024年4月20日的回應
Dear Mr/Ms AlphonsWe very much appreciate your comments regarding your stay at Novotel Ambassador Suwon. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aidan ParkGeneral Manager

8/10 不錯

Shigeji

讚好:整潔度、職員與服務和住宿狀況
交通の便が良い
於 2024 年 3 月住了 3 晚
Novotel Ambassador Suwon 於 2024年4月11日的回應
Dear Shigeji,We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good.We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself.Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Aidan ParkGeneral Manager

10/10 優異

Kihun

讚好:整潔度、職員與服務、設施服務和住宿狀況
조용하고 좋았습니다
於 2024 年 3 月住了 2 晚
. 於 2024年3月12日的回應
Kihun 고객님께,노보텔 앰배서더 수원을 이용해 주셔서 진심으로 감사드립니다. 노보텔 수원은 노보텔만의 유러피언 서비스를 전하기 위해 최선을 다하고 있으며, KTX 수원역과 AK 타운의 쇼핑몰이 호텔과 함께 연계되어 실내에서 즐길 수 있습니다.항상 최고의 경험을 드리기 위해 노력하겠습니다. 또한 고객님께서 남겨 주신 말씀은 호텔 직원 모두가 공유하여 호텔 서비스 향상에 도움이 되도록 노력하겠습니다. 다시 한번 노보텔 앰배서더 수원을 이용해 주셔서 감사드립니다.총지배인박재형 배상