Dear Valued Guest Tsz Man,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review. We are pleased to know that the overall quality of your stay was excellent/good. Thank you for complimenting on our staff, as well as recognizing the satisfactory service delivered by the staff. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at Hotel Cozzi and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

親愛的貴賓Ming Chu Christella 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予非常滿意之評價，並特別針對入住體驗表示滿意，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

親愛的貴賓WING SZE 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予非常滿意之評價，並特別針對入住體驗表示滿意，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

Dear Valued Guest,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was good. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

Dear Valued Guest ,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was good. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

親愛的貴賓 Man Fung 先生/小姐 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予滿意之評價，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

親愛的貴賓FOR HON 先生/小姐 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予滿意之評價，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

親愛的貴賓FOR HON先生/小姐 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予滿意之評價，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

Dear Valued Guest Mr./Ms. Yat Chun Justin,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was excellent. Thank you for complimenting on our Assistant Manager Roy. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

Dear Valued Guest Mr./Ms. Ka Lee,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was good. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

Dear Valued Guest Mr./Ms. GARY,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a review.We are very sorry to learn that you have been unhappy during your stay, we are very concerned about and value your feelings,If you would like to take the time to contact us, please call 02-7706-3399 or write to getcozziOnce again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you.

Dear Valued Guest Mr./Ms. GUCHEN,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was good. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

親愛的貴賓Man Lung先生/小姐 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予滿意之評價，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

Dear Valued Guest Mr./Ms. LOK YIU,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was good. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

Dear Valued Guest Mr./Ms. peijen,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was good. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

尊敬的貴賓 IEOK HO 鈞鑒，非常感謝您透過Expedia智遊網預訂和逸飯店台北民生館！我們很開心得知您在和逸飯店台北民生館渡過了一個美好的假期，能為您提供優質且細膩的服務，為我們全體服務人員的榮幸。感謝您於百忙之中撥冗為我們留下入住評語，有您的支持，給予了我們莫大的鼓勵。希望在未來還能持續為您提供服務，我們也致力於讓每位入住和逸飯店台北民生館的旅客感到舒適及溫馨。敬祝 平安順心楊範傑 Shawn Yang客務部 禮賓接待主任

Dear Valued Guest Chiaju,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was excellent. Thank you for complimenting on our service. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

Dear Valued Guest Mr. /Ms.Siu Mai , Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review. We are pleased to know that the overall quality of your stay was excellent. Thank you for complimenting on our service. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience. Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.Sincerely,Shawn YangFront Office Supervisor

Dear Valued Guest Ying-ying,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was good. Thank you for complimenting on our service. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

Dear Valued Guest Sze Tung,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was excellent. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

親愛的Joyun您好，感謝您透過Expedia平台預訂和逸飯店台北民生館！我們很遺憾地收到了您於入住期間的不愉快之體驗，再次代表和逸飯店台北民生館向您致歉，我們將加強員工訓練提升我們的服務品質，也很感謝您給予的建議及回饋，讓我們瞭解不足之處得以改進。再次感謝您選擇入住和逸飯店台北民生館，也希望能在未來提供給您更加卓越及體貼的服務。敬祝 平安順心楊範傑 Shawn Yang客務部 禮賓接待主任

親愛的貴賓Mei Yee先生/小姐 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予滿意之評價，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

親愛的Allan 您好，感謝您透過Expedia平台預訂和逸飯店台北民生館，能提供您服務為我們全體同仁之榮幸！很開心收到您與我們分享的入住體驗，希望您和逸飯店台北民生館度過了美好時光，也期待您未來能再次入住，我們致力提供每一位賓客更加優質、細緻的服務。再次感謝您選擇入住和逸飯店台北民生館。敬祝 平安順心楊範傑 Shawn Yang客務部 禮賓接待主任

親愛的Kin Pong 您好，感謝您透過Expedia平台預訂和逸飯店台北民生館，能提供您服務為我們全體同仁之榮幸。我們很開心收到您在和逸飯店台北民生館的入住感受，也希望您在這裡得到一段美好的時光。再次感謝您選擇入住和逸飯店台北民生館，希望能在未來持續提供您更加卓越、細緻的服務。敬祝 平安順心楊範傑 Shawn Yang客務部 禮賓接待主任

Dear Valued Guest Ms. Li,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was excellent. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.Sincerely yours.Shawn YangFront Office Supervisor

Dear Valued Guest,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was excellent. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.Sincerely yours.Shawn YangFront Office Supervisor

親愛的貴賓OR 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予非常滿意/滿意之評價，並特別針對住宿體驗表示滿意，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

Dear Valued GuestThank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was good. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

親愛的貴賓Pik Ling Ivy小姐 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予非常滿意之評價，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。對於您提出冷氣聲響，我們在收到您的建議後，已立即通知工程單位前往檢修，造成您的不便，深感抱歉。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

Dear Valued Guest Mr./Ms. Toshiji,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was excellent/good. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

Dear Valued Guest Mr./Ms. Szuyun,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was excellent. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

親愛的貴賓Waiying先生/小姐 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予非常滿意之評價，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

親愛的貴賓 鈞鑒：感謝您的經驗分享及指正，我們對此感到抱歉，僅代表HOTEL COZZI Minsheng Taipei對您致上歉意。我們很高興您對本飯店的整體品質給予滿意之評價，您的肯定給了我們莫大的鼓勵。對於客房浴室的細節位置，此次造成您的不便，本飯店向您致上歉意，我們已於第一時間告知工程及相關單位深切檢討並規劃改善。再次表達本飯店衷心的感激。日後，期望您繼續給予HOTEL COZZI Minsheng Taipei關照與鼓勵，我們將以更優質的服務品質回饋您對本飯店的用心。本飯店全體同仁竭誠歡迎您的再度光臨。敬祝 順心如意

親愛的貴賓Yi Ling 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予滿意之評價，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

親愛的貴賓Tsz Chun 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予滿意之評價，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

親愛的貴賓Yung-Tai 鈞鑒：感謝您的經驗分享及指正，我們對此感到抱歉，僅代表HOTEL COZZI Minsheng Taipei對您致上歉意。我們很高興您對本飯店的整體品質給予滿意之評價，您的肯定給了我們莫大的鼓勵。對於客房氣味，我們已於第一時間通知房務單位悉心檢討，我們將落實房務管理及例行檢查，以期為每位貴賓帶來更完滿舒適的住宿體驗。此次造成您的不便，本飯店向您致上歉意。再次表達本飯店衷心的感激。日後，期望您繼續給予HOTEL COZZI Minsheng Taipei關照與鼓勵，我們將以更優質的服務品質回饋您對本飯店的用心。本飯店全體同仁竭誠歡迎您的再度光臨。敬祝 順心如意

Dear Valued Guest Mr./Ms. HIN MING,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was excellent. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

親愛的貴賓Yee Man 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予非常滿意，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

Dear Valued Guest,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a review.We are pleased to know that the overall quality of your stay was good. However, we understand that breakfast service has been an issue of concern. long queue at weekneed, please rest assured that we have notified the restaurant manager for review and improvement. In the future, we will continue to elevate the level of our breakfast service to further enhance guests’ stay experience. Please accept our sincere apology for the inconvenience caused.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

親愛的貴賓li chun 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予滿意之評價，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

親愛的貴賓WONG FUNG 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予非滿意之評價，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

親愛的貴賓LI JEN先生 鈞鑒：誠摯感謝閣下對於HOTEL COZZI Minsheng Taipei的支持與愛護，能夠有機會為您提供服務，本團隊同仁深覺榮幸。同時，感謝您對本飯店的整體品質給予非常滿意之評價，您的支持給了我們莫大的鼓勵。在此，感謝您提供寶貴意見予本飯店及對本飯店持高度之肯定。再次感謝您對HOTEL COZZI Minsheng Taipei的支持，同時感謝您於百忙之際仍抽空給予我們寶貴的意見，任何意見回饋皆能使我們做出改進並滿足您的入住體驗，這是我們的使命及目標，謝謝您。敬祝 順心如意

Dear Valued Guest Mr. / Ms. Hon Mo,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review. We are pleased to know that the overall quality of your stay was good. Thank you for complimenting on our front desk and staff.In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

Dear Valued Guest Mr. Tai Yu Dennis,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was excellent. Thank you for complimenting on our F&B dept. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

Dear Valued Guest Ms. Edith,Thank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a review. We are pleased to know that the overall quality of your stay was good. Thank you for complimenting on our room and breakfast, as well as recognizing the satisfactory service delivered by the staff.We understand that problem of shower head. Please rest assured that your comments have been relayed to related department managers for review and improvement. In the future, we will continue to elevate the level of our facilities to further enhance guests’ stay experience. Please accept our sincere apology for the inconvenience caused.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

親愛的貴賓lokyee 小姐 鈞鑒：感謝您的經驗分享及指正，我們對此感到抱歉，僅代表HOTEL COZZI Minsheng Taipei對您致上歉意。對於您於文中提及的客房清潔度，我們已於第一時間通知房務單位悉心檢討，我們將落實房務管理及例行檢查，以期為每位貴賓帶來更完滿舒適的住宿體驗。此次造成您的不便，本飯店向您致上歉意。再次表達本飯店衷心的感激。日後，期望您繼續給予HOTEL COZZI Minsheng Taipei關照與鼓勵，我們將以更優質的服務品質回饋您對本飯店的用心。本飯店全體同仁竭誠歡迎您的再度光臨。敬祝 順心如意

Dear Valued GuestThank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was excellent. Thank you for complimenting. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.

Dear Valued GuestThank you for choosing to stay at HOTEL COZZI Minsheng Taipei for your visit and taking the time to give us a favorable review.We are pleased to know that the overall quality of your stay was excellent. Thank you for complimenting. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience.Once again, thank you for staying at HOTEL COZZI Minsheng Taipei and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.