"Overall is good but would suggest the hotel to provide kitchen paper as a lot of families live at Banyan Tree and they need to wash a lot of bottles or dishes and theres no towel to dry them. There is a hanger but with most thai resorts there are also a lot of mosquitoes or insects that fly around, with 2 young kids and one still need to bottle feed, is just not very convenience to use the hanger alone"
"Our luggages were put under the sun directly for few hours while pending for checkin.
It damaged my luggage’s handles causing by high temperature. The handles were melted. It is suggested cover to be placed over luggage to avoid unexpected damaged."