Upon check-in we realize that the booking we made changed without our acknowledgement and it made our stay unhappy.
understand it is not the hotel fault but this has made our stay unpleasant.
there are a few place hotel can improve in future.
1. we stay for a total of 4 nights. housekeeping clean up our room however they did not clean the floor, change the bedsheet and toiletries was not fill everyday.
2. we ordered room services. As per the menu, the food come with seafood but when it delivered to our room, it's only vegetable and seafood missing.
3. we ordered mix juice (Avacado + dragon fruits) but when they deliver to our room, it became pure Avacado juice and we paid for mix juice price.