Dear QIUYI,Thank you for taking the time to leave us a perfect rating! We truly appreciate your positive feedback and are delighted to know that you enjoyed your stay with us.If you have any specific comments or suggestions in the future, please feel free to share them with us. We're always striving to enhance our guests' experience, and your input is valuable.We look forward to welcoming you back for another excellent stay!
10/10 優異
Patty
2024年3月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
都很好
Patty
於 2024 年 3 月住了 1 晚
Aaron Wang, Manager of Customer Service Department 於 2024年3月27日的回應
Dear Patty,Thank you for taking the time to leave us a perfect rating!We truly appreciate your positive feedback and are delighted to know that you enjoyed your stay with us.If you have any specific comments or suggestions in the future, please feel free to share them with us. We're always striving to enhance our guests' experience, and your input is valuable.We look forward to welcoming you back for another excellent stay!
10/10 優異
YA JU
家人同遊
2024年1月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YA JU
於 2024 年 1 月住了 1 晚
Aaron Wang, Manager of Customer Service Department 於 2024年1月18日的回應
Dear YA JU,Thank you for taking the time to leave us a perfect rating! We truly appreciate your positive feedback and are delighted to know that you enjoyed your stay with us.If you have any specific comments or suggestions in the future, please feel free to share them with us. We're always striving to enhance our guests' experience, and your input is valuable.We look forward to welcoming you back for another excellent stay!
Aaron Wang, Manager of Customer Service Department 於 2024年1月8日的回應
Dear Ai Wei,Thank you for taking the time to leave us a perfect rating! We truly appreciate your positive feedback and are delighted to know that you enjoyed your stay with us.If you have any specific comments or suggestions in the future, please feel free to share them with us. We're always striving to enhance our guests' experience, and your input is valuable.We look forward to welcoming you back for another excellent stay!
10/10 優異
真實旅客
2023年12月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 12 月住了 1 晚
Aaron Wang, Manager of Customer Service Department 於 2024年1月4日的回應
Dear traveler,Thank you for taking the time to leave us a perfect rating! We truly appreciate your positive feedback and are delighted to know that you enjoyed your stay with us.If you have any specific comments or suggestions in the future, please feel free to share them with us. We're always striving to enhance our guests' experience, and your input is valuable.We look forward to welcoming you back for another excellent stay!
10/10 優異
Shufen
家人同遊, 商務旅客
2023年12月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
沒有
Shufen
於 2023 年 12 月住了 1 晚
Aaron Wang, Manager of Customer Service Department 於 2023年12月31日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 優異
Ying Sum
2023年10月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast was lovely, I left my lap top in the room, cleaning staff check the room in detail so they kept the laptop for me, I was happy to be able to find my laptop
Ying Sum
於 2023 年 10 月住了 1 晚
Reservation 於 2023年11月7日的回應
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the breakfast during your stay.We are also very pleased to know that our cleaning staff went above and beyond to ensure the safety of your belongings, and you were able to retrieve your laptop. The security and well-being of our guests are of utmost importance to us, and it's great to see that our team was able to assist you in this matter.If you have any more feedback or if there's anything else we can do to make your future stays even more comfortable, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.
8/10 不錯
YUCHEN
2023年10月5日
讚好:整潔度、職員與服務和住宿狀況
YUCHEN
於 2023 年 9 月住了 1 晚
Aaron Wang, Manager of Customer Service Department 於 2023年12月11日的回應
Dear YUCHEN, Thank you for taking your time to provide us a high score! Your satisfaction is our top priority, and we appreciate your review. If there's anything specific that you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We always strive to make our guests' stays as enjoyable as possible.We look forward to welcoming you back in the future. If you have any future reservations or if there's anything we can assist you with, please don't hesitate to reach out. Thank you again for choosing us!
Aaron Wang, Manager of Customer Service Department 於 2023年12月11日的回應
Dear Ching-Hung, Thank you for taking the time to provide us with a rating! However, regarding your rating, it seems that we did not meet your expectations. We hope you could provide us with relevant information so that we can strive to offer you an excellent experience in the future. Thank you!
8/10 不錯
Lawrence Tak Chuen
2023年8月21日
讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
Lawrence Tak Chuen
於 2023 年 8 月住了 2 晚
Aaron Wang, Manager of Customer Service Department 於 2023年12月11日的回應
Dear Lawrence, Thank you for your wonderful feedback! We're delighted to find that you enjoyed your stay. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, feel free to share with us. We appreciate your support and look forward to welcoming you back in the future.
Aaron Wang, Manager of Customer Service Department 於 2023年12月12日的回應
Dear Guest, Thank you for taking your time to provide us a high score! Your satisfaction is our top priority, and we appreciate your review. If there's anything specific that you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We always strive to make our guests' stays as enjoyable as possible.We look forward to welcoming you back in the future. If you have any future reservations or if there's anything we can assist you with, please don't hesitate to reach out. Thank you again for choosing us!
10/10 優異
Ka Keung
伴侶同遊
2023年8月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
乾淨, 舒服, 床舒適, 員工服務週到
Ka Keung
於 2023 年 8 月住了 1 晚
Fullon Hotel Taoyuan Airport Access MRT A8Reservat 於 2023年8月22日的回應
親愛的 Ka Keung 您好感謝閣下蒞臨福容大飯店桃園機場捷運A8館並給予飯店高度的肯定。飯店秉持著以滿足全體顧客為最終目標,希望透過全體服務人員的努力,在您下一次蒞臨時,帶給您更佳的感受。 再次感謝您對福容大飯店的愛護,並衷心期盼您下一次的到來。福容大飯店 桃園機場捷運A8店敬上
10/10 優異
chia-hao
2023年7月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
chia-hao
於 2023 年 7 月住了 1 晚
Aaron Wang, Manager of Customer Service Department 於 2023年12月12日的回應
"Dear chingya , Thank you for writing a review about your recent stay at Fullon Hotel MRT A8. It is our pleasure to know that you had an enjoyable stay and loved excellent service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one."
Dear Eagle, Thank you for writing a review about your recent stay at Fullon Hotel MRT A8. It is our pleasure to know that you had an enjoyable stay and loved excellent service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Fullon Hotel Taoyuan Airport Access MRT A8Reservat 於 2023年6月26日的回應
Dear saiThank you for writing a review about your recent stay at Fullon Hotel MRT A8. It is our pleasure to know that you had an enjoyable stay and loved excellent service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 優異
Sau Man
2023年6月18日
Sau Man
於 2023 年 6 月住了 3 晚
Fullon Hotel Taoyuan Airport Access MRT A8Reservat 於 2023年6月26日的回應
Dear Sau Man Thank you for writing a review about your recent stay at Fullon Hotel MRT A8. It is our pleasure to know that you had an enjoyable stay and loved excellent service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
8/10 不錯
Hay Ting Hayden
2023年6月3日
Hay Ting Hayden
於 2023 年 5 月住了 2 晚
Fullon Hotel Taoyuan Airport Access MRT A8Reservat 於 2023年6月19日的回應
"Dear Hay Ting HydenThank you for writing a review about your recent stay at Fullon Hotel MRT A8. It is our pleasure to know that you had an enjoyable stay and loved excellent service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one."
10/10 優異
真實旅客
2023年4月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務不錯!
真實旅客
於 2023 年 4 月住了 1 晚
Aaron Wang, Manager of Customer Service Department 於 2023年12月12日的回應
Aaron Wang, Manager of Customer Service Department 於 2023年12月12日的回應
Dear YUNGCHIEH, Thank you for taking the time to provide us with a rating! However, regarding your rating, it seems that we did not meet your expectations. We hope you could provide us with relevant information so that we can strive to offer you an excellent experience in the future. Thank you!
6/10 一般
Anita
2023年3月31日
讚好:整潔度
不滿:職員與服務
住宿沒問題,可是櫃檯人員很有問題
Anita
於 2023 年 3 月住了 1 晚
Aaron Wang, Manager of Customer Service Department 於 2023年12月12日的回應
Aaron Wang, Manager of Customer Service Department 於 2023年12月12日的回應
Dear traveler, Thank you for taking the time to provide us with a rating! However, regarding your rating, it seems that we did not meet your expectations. We hope you could provide us with relevant information so that we can strive to offer you an excellent experience in the future. Thank you!
8/10 不錯
Ting Hua
2023年2月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ting Hua
於 2023 年 2 月住了 1 晚
Aaron Wang, Manager of Customer Service Department 於 2023年12月12日的回應
Dear Ting Hua, Thank you for taking the time to provide us with a rating! However, regarding your rating, it seems that we did not meet your expectations. We hope you could provide us with relevant information so that we can strive to offer you an excellent experience in the future. Thank you!
Aaron Wang, Manager of Customer Service Department 於 2023年12月12日的回應
Dear Shih Hsien, Thank you for taking the time to provide us with a rating! However, regarding your rating, it seems that we did not meet your expectations. We hope you could provide us with relevant information so that we can strive to offer you an excellent experience in the future. Thank you!
10/10 優異
HSINGLEE
2023年1月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
HSINGLEE
於 2023 年 1 月住了 1 晚
Aaron Wang, Manager of Customer Service Department 於 2023年12月12日的回應
Dear HSINGLEE,Thank you so much for taking the time to provide us your valuable rating! We're delighted to know that you had a positive experience during your stay. If you have any specific feedback or if there's anything we can do to make your next visit even better, please feel free to share. We look forward to welcoming you back in the future.
10/10 優異
Ting An
2023年1月14日
Ting An
於 2023 年 1 月住了 1 晚
Aaron Wang, Manager of Customer Service Department 於 2023年12月12日的回應
Dear Ting An, Thank you for your wonderful rating! We're delighted to find that you enjoyed your stay. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, feel free to share. We appreciate your support and look forward to welcoming you back in the future!
Parking is free. But hotel shares parking lot with the shopping mall and restaurants. So sometimes you have to circle around to find a available space.