Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Ngā mihi,Kate ConleyFront Office Duty Manager

Kia Ora, We very much appreciate your review. We are delighted to see that you had an enjoyed your stay. If you are ever visiting the region again, we would love the opportunity to welcome you back again. Kind Regards, Sarah Toon Marketing / F&B Manager

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood

Kia ora Rhonda,Thanks for taking the time to share your experience from your stay at Novotel New Plymouth Taranaki.It's always a pleasure to receive positive feedback and to know that you had a comfortable stay.Thanks once again Rhonda and we look forward to your next visit.Kind regards,

Kia ora Geoff,Thank you for taking the time to share your experience. It is wonderful to know that you had a comfortable stay. I understand that you had breakfast included, I hope it was to your satisfaction. If there is anything we can do to ensure your next stay is 10/10, please don't hesitate to let us know.Thank you once again, Geoff and we look forward to your next visit.Kind Regards,

Kia ora Joanna,Thank you for taking the time to share your experience from your stay at Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback and to know that you had a comfortable stay. I hope you had the chance to enjoy our buffet breakfast as well. Thank you once again, Joanna and we look forward to your next visit.Kind Regards,

Kia ora Kahutoi,Thanks for taking the time to share your review. It is always a pleasure to receive positive feedback and wonderful to know that you had a comfortable stay.Thanks again Kahutoi and we look forward to your next visit. Kind regards,

Kia ora Sandie,Thank you for taking the time to share your experience. It is wonderful to know that you had a comfortable stay and great breakfast. We are blessed to have a team that loves what they do. I will be certain to let the team know that you had an enjoyable stay.Thank you once again, Sandie and we look forward to your next visit.Kind Regards,

Kia ora Elliot,Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback as well as feedback that we can use to help better our services. Apologies for the sentiment that we have given off around minibar, milk and checkout - this was certainly not our intention however it is good to know so we can attempt to tweak some of our offerings for a better guest experience.Thank you once again, Elliot and we look forward to your next visit.Kind Regards,

Kia ora David,Thank you for taking the time to share your experience. We look forward to your next visit.Kind Regards,

Kia ora Barbara,Thank you for taking the time to share your experience. I am very happy to know that you had a wonderful stay.We look forward to your next visit.Kind Regards,

Kia ora Vikrant,Thank you for taking the time to share your experience from your recent stay at the Novotel New Plymouth Taranaki. We are very happy that you had a wonderful stay and we look forward to your next visit. Thanks again VikrantKind Regards,

Kia ora Julie-Ann,We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback as well as feedback that we can use to improve our services. Please don't hesitate to reach out to let us know how we can ensure your next visit is 5/5.Thank you again for sharing your experience Julie-Ann, and we look forward to your next visit.Ngā Mihi,

Kia ora Nigel,Thanks for taking the time to share your experience from your stay at the Novotel New Plymouth Taranaki. It's always a pleasure to receive positive feedback. We look forward to your next stay.Thanks again Nigel.Kind regards,

Kia ora Shaun,Thank you for taking the time to share your experience from your stay at Novotel New Plymouth Taranaki.We are very happy that you had a wonderful stay and we look forward to your next visit.Thanks Shaun.Kind Regards

Kia ora Jonathan,Thank you for taking the time to review you stay with us. I apologize for the inconvenience caused by the lighting and the difficulty sleeping as a result of this. I will consult our housekeeping and maintenance team to review the lighting in the room after dark and make any necessary adjustments.Thank you once again Jonathan and we hope you will give us the chance to give you a better experience on your next visit.Kind Regards,

Kia ora Roger.Thank you for your review and for sharing your experience. I'm glad you had a great stay. I understand it can get a little tricky with staff on breaks or shuttle drops and will endeavour to ensure there are more staff on the desk. Thank you once again Roger and we look forward to you next visit.Kind Regards

Kia ora Pam,Thanks for taking the time to review your stay with us. I am glad you had a wonderful stay and we look forward to welcoming you again.Kind Regards,

Kia Ora Abhy,Thank you for taking the time to review your stay with us at the Novotel New Plymouth Taranaki. I'm terribly sorry that your expectations did meet your experience . If you like, we would love to know more around your stay so that we can understand what went wrong and to improve our service for future stays. Please don't hesitate to contact me via Expedia. Thanks Abhy.

Kia Ora, thank you for your review, we are pleased to know that overall, you have had a wonderfully comfortable stay with us. We have shared your words of encouragement with the team which constantly strives them for excellence to ensure that our guests leave with fond memories. We value your patronage and look forward to welcoming you again with us. Ngā Mihi, Kate Conley, Front office Duty Manager

Kia Ora, thank you for your review, we are pleased to know that overall, you have had a wonderfully comfortable stay with us. We have shared your words of encouragement with the team which constantly strives them for excellence to ensure that our guests leave with fond memories. We value your patronage and look forward to welcoming you again with us. Ngā Mihi, Kate Conley, Front office Duty Manager

Kia Ora Penny,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Ngā mihi,Kate ConleyFront Office Duty Manager

Kia Ora,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ngā mihi,Kate ConleyFront Office Duty ManagerNovotel New Plymouth Taranaki

Kia Ora,We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi,Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki

Kia Ora,We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi,Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki

Kia Ora,We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi,Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki

Kia Ora Sarah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ngā mihi,Kate ConleyFront Office Duty Manager

Kia Ora MarkThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ngā mihi,Kate ConleyFront Office Duty Manager

Kia Ora Louise,We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ngā mihi,Kate ConleyFront Office Duty Manager

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Ngā mihi,Kate ConleyFront Office Duty Manager

Kia Ora Grant, We very much appreciate your comments regarding your stay at our hotel and I'm pleased to hear our staff made such a positive impact for you. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. We look forward to welcoming you back to our hotel in the future. Nga mihi,Kate ConleyFront office Duty Manager

Kia Ora Ropata,We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ngā mihi,Kate ConleyFront Office Duty Manager

Dear ZiauddinThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ngā mihi,Kate ConleyFront Office Duty Manager

Kia Ora Kim, Thank you for your review on Expedia, we are pleased to know that overall, you had a comfortable stay with us.We have also carefully noted about your feedback with regards to moving the rooms and unfortunately due to being a full occupancy we could not move your rooms for which we sincerely apologize. We have noted this feedback as a preference for your future stays to ensure it is not repeated. We value your patronage and look forward to welcoming you again with us. Ngā Mihi,Ankit SharmaFood and Beverage Manager

Kia Ora, Thank you for your review on Expedia, we are pleased to know that overall, you have had a wonderfully comfortable stay with us and loved the architecture of the hotel.We value your patronage and look forward to welcoming you again with us. Ngā Mihi,Ankit SharmaFood and Beverage Manager

Kia Ora,We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi,Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki

Kia Ora Reg, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi, Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki

Kia Ora,We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi,Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki