The room is smaller than expected. The heater was also not working so the temperature was always too high,
Chun Kit
於 2023 年 12 月住了 5 晚
フロント 山田 於 2024年1月30日的回應
Thank you very much for staying at APA Hotel Ginza Kyobashi.However, we are sorry to hear that you were not satisfied with the size of your room.We are sorry to hear that you were not satisfied with the size of your room.Thank you for your understanding.We look forward to welcoming you again.
10/10 優異
真實旅客
2024年1月14日
讚好:職員與服務和客房舒適度
真實旅客
於 2024 年 1 月住了 9 晚
Front Shimada 於 2024年1月18日的回應
Thank you for staying at APA Hotel Ginza Kyobashi. We are glad to hear that you are satisfied with our services. We look forward to seeing you again.
8/10 不錯
HSUEH-YING
家人同遊
2024年1月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置特優的選擇
地點太優啦! 不論市內或往外移動, 都非常方便!
HSUEH-YING
於 2023 年 12 月住了 1 晚
战线 山田 於 2024年1月6日的回應
非常感谢您入住 APA Hotel Ginza Kyobashi。我们非常高兴收到您对我们酒店位置的赞美。我们全体员工期待您的再次光临。
10/10 優異
Tina
多人同遊
2023年12月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel with convenient location
Nice hotel with convenient location. Access to a few Metro routes within 5 minutes. Only a few minutes’ walk to the centre of Ginza.
Tina
於 2023 年 12 月住了 4 晚
フロント 寺野 於 2024年1月1日的回應
Thank you for staying with us.We are glad to hear that.Ginza is one of the most wonderful shopping street in Tokyo.We are looking forward to seeing you again.
Thank you for staying at APA HOTEL 〈GINZA KYOBASHI〉.We were glad you had a pleasant stay with us.If you have a chance to stay with us again,we look forward to seeing you again.
8/10 不錯
HSUEH-YING
家人同遊
2023年10月3日
讚好:整潔度、職員與服務和住宿狀況
地點方便的選擇
地點非常好, 逛街搭車出遊都方便
HSUEH-YING
於 2023 年 9 月住了 2 晚
Shimada 於 2023年10月3日的回應
Thank you very much for staying at APA Hotel Ginza Kyobashi.Thank you again for posting your review.We look forward to your next visit.
Thank you for your kind review and even more for your stay with us.
10/10 優異
真實旅客
2020年1月29日
真實旅客
於 2020 年 1 月住了 4 晚
Ito 於 2020年1月30日的回應
Thank you for your kind review and even more for your stay with us.
8/10 不錯
真實旅客
2020年1月11日
真實旅客
於 2019 年 12 月住了 8 晚
Ohya/Receptionist 於 2020年1月11日的回應
Thank you very much for staying at APA HOTEL〈GINZA KYOBASHI〉 with us and your kind review this time. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.
10/10 優異
真實旅客
2020年1月7日
讚好:職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 12 月住了 7 晚
Sasaki 於 2020年1月7日的回應
Thank you very much for staying at APA HOTEL〈GINZA KYOBASHI〉 with us. We truly appreciate your warm review, and such an honor to have you at our hotel. We hopefully
2/10 很差
Wai Man
2020年1月4日
讚好:整潔度
不滿:住宿狀況和客房舒適度
洗手間水制使用很麻煩 太落後
Wai Man
於 2019 年 12 月住了 8 晚
Maruyama/Receptionist 於 2020年1月23日的回應
Thank you very much for staying at APA HOTEL〈GINZA KYOBASHI〉 with us and your view this time. We are truly sorry that we let you down and did not meet your expections. We will try to improve our service for our guests. We hopefully have the next opportunity to serve you again.
8/10 不錯
真實旅客
多人同遊
2020年1月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is clean and tidy. 10 mins walk to Tokyo Station and convenient to Ginza.
真實旅客
於 2020 年 1 月住了 1 晚
Maruyama/Receptionist 於 2020年1月4日的回應
Thank you very much for your staying at APA HOTEL〈GINZA KYOBASHI〉.
We are delighted to be chosen for your staying in Tokyo.We certainly hope that you choose to stay with us again for your next visit to Japan.
Thank you for your kind review and even more for your stay with us.
We look forward to the opportunity to provide you our service for your another stay.
10/10 優異
真實旅客
2019年12月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 12 月住了 4 晚
Kawamura 於 2019年12月29日的回應
Thank you very much for staying at APA HOTEL〈GINZA KYOBASHI〉 with us and your kind review this time. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.
8/10 不錯
Sze wai
2019年12月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic stay
Fantastic stay.
Sze wai
於 2019 年 12 月住了 1 晚
Kawamura 於 2019年12月30日的回應
Thank you very much for staying at APA HOTEL〈GINZA KYOBASHI〉 with us and your kind review this time. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.
Thank you for your kind review and even more for your stay with us.
8/10 不錯
Oliver Yu Sheng
商務旅客
2019年12月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Oliver Yu Sheng
於 2019 年 12 月住了 4 晚
Ohya/Receptionist 於 2019年12月17日的回應
Thank you very much for staying at APA HOTEL〈GINZA KYOBASHI〉 with us and your kind review this time. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.
8/10 不錯
真實旅客
2019年12月14日
讚好:整潔度、住宿狀況和客房舒適度
he employees are not really friendly and helpful.
真實旅客
於 2019 年 12 月住了 5 晚
Ito 於 2019年12月14日的回應
Thank you for your kind review and even more for your stay with us.
6/10 一般
真實旅客
家人同遊
2019年11月26日
讚好:整潔度
不滿:客房舒適度
極細的雙人房
真實旅客
於 2019 年 11 月住了 2 晚
Ohara Receptionist 於 2019年11月28日的回應
Thank you very much for staying at APA HOTEL〈GINZA KYOBASHI〉 with us. We truly appreciate your warm review, and such an honor to have you at our hotel. We hopefully serve you again in the near future.
Thank you very much for your staying at APA HOTEL〈GINZA KYOBASHI〉.We are delighted to be chosen for your staying in Tokyo.We will improve our service better to make you satisfied for your next stay.We look forward to the opportunity to provide you our service for your another stay.
4/10 欠佳
真實旅客
2019年11月14日
真實旅客
於 2019 年 11 月住了 1 晚
フロント 貞 於 2019年11月21日的回應
この度はご利用ありがとうございました。
またのご利用をお待ちしています。
10/10 優異
MIDCO
2019年11月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
MIDCO
於 2019 年 10 月住了 3 晚
Sasaki 於 2019年11月5日的回應
Thank you very much for staying at APA HOTEL〈GINZA KYOBASHI〉 with us and your kind review this time. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.
8/10 不錯
真實旅客
2019年10月21日
讚好:整潔度和職員與服務
真實旅客
於 2019 年 10 月住了 1 晚
Yanai/Receptionist 於 2019年10月21日的回應
Thank you very much for staying at APA HOTEL〈GINZA KYOBASHI〉 with us and your kind review this time. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.
6/10 一般
豐銘
2019年9月13日
讚好:整潔度
不滿:職員與服務和住宿狀況
The location is convenient for traveling directly to Haneda airport. However, there are drawbacks. We were unable to get an additional pillow at the first night of our stay. There is only one elevator, in rush hours you have to wait for sometime.
豐銘
於 2019 年 9 月住了 2 晚
Kawamura 於 2019年9月13日的回應
Thank you very much for staying at APA HOTEL〈GINZA KYOBASHI〉 with us and your kind review this time. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.
10/10 優異
SHUO-HSIN
2019年8月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SHUO-HSIN
於 2019 年 8 月住了 4 晚
Ohya/Receptionist 於 2019年8月30日的回應
Thank you very much for staying at APA HOTEL〈GINZA KYOBASHI〉 with us and your kind review this time. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.
10/10 優異
TENG HSIEN
2019年6月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
TENG HSIEN
於 2019 年 6 月住了 1 晚
Aki 於 2019年6月19日的回應
Thank you for your kind review and even more for your stay with us.
4/10 欠佳
真實旅客
家人同遊, 伴侶同遊
2019年6月3日
讚好:職員與服務
不滿:整潔度和住宿狀況
冷氣忽冷忽熱, 出風口有點髒.
雙人床高低不平, 枕頭超扁
真實旅客
於 2019 年 5 月住了 2 晚
Receptionist/Kato 於 2019年6月5日的回應
Thank you very much for your staying at APA HOTEL〈GINZA KYOBASHI〉.
We are truly sorry for being not able to feel you great.
We will try to improve our service for our guests. We hopefully have the next opportunity to serve you again.
8/10 不錯
真實旅客
伴侶同遊
2019年4月19日
讚好:整潔度和職員與服務
Convenient ! Very Good Location
But the room is small and bed is too soft
真實旅客
於 2019 年 4 月住了 3 晚
Yanai/Receptionist 於 2019年6月3日的回應
Thank you for choosing to stay with us at APA HOTEL〈GINZA KYOBASHI〉.
We, APA HOTEL, are categorized "New Urban Hotel". As following that, we have emphasized functionality and convenience of rooms, and that is our concept for providing the guestss our service. We highly appreciated your understanding about that, The pillows called 3D mesh pillows, are designed as you sleep deeply and comfortable with the duvet. That is why the pillows desighned thiner than usual. However, if you are not quite satisfied the pillows, we also provide you the thick one. We have the limitation of them, but please kindly ask the front staffs when you need.
We certainly hope that you choose to stay with us again for your next visit to Japan.