Thank you very much for staying at Hotel Villa Fontaine Hamamatsucho.We are glad you took time out of your busy schedule to give us your rating.We look forward to having the opportunity to welcome you again.Manager
10/10 優異
Lo
家人同遊
2023年9月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店提供 穿梭巴士 去大門站 更好了
Lo
於 2023 年 9 月住了 7 晚
ヴィラフォンテーヌ東京浜松町 くちこみ担当 於 2023年9月14日的回應
Thank you very much for staying at our hotel.We would also like to thank you again for taking time out of your precious time to give us your evaluation.We are very pleased to hear your praise of our hotel as the best in the world.We will continue to improve our services so that our guests can enjoy a more comfortable stay.We look forward to welcoming you again.Hotel Villa Fontaine Tokyo Hamamatsucho Manager
10/10 優異
真實旅客
家人同遊
2019年12月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good experience
Good experience
真實旅客
於 2019 年 11 月住了 1 晚
Hotel Villa Fontaine HAMAMATSUCHO 於 2019年12月7日的回應
Thank you for staying with us.
So,we would like you to stay at our hotel,if you come to Japan again.
We are looking forward to serving you again.
10/10 優異
LI HENG
家人同遊
2019年10月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
太方便了
離地鐵與JR與單軌電車只有5分鐘的路程...非常方便..下次還會想要入住
LI HENG
於 2019 年 10 月住了 7 晚
Villa fontaine Hamamatsucho Manager 於 2019年11月9日的回應
尊敬的顾客您好,
感谢您的好评。我们十分高兴您对我们的服务感到满意。衷心期待您的再次光临,谢谢。
10/10 優異
RYC
親子同遊
2019年8月18日
讚好:整潔度和職員與服務
Very common. Don’t know what to comment this hotel. It’s a little far from the station to the hotel, especially in hot weather.
RYC
於 2019 年 8 月住了 4 晚
Villa Fontaine Tokyo-Hamamatsucho Manager 於 2019年9月3日的回應
Thank you for your stay with us.
We are sorry for not being able to meet your expectations.
We will make effort to improve our hotel facilities to make guests more comfortable
Thank you for the review and sharing your experience here.
Sincerely
Comfortable room. Super friendly and helpful staffs.
Some restaurants around the hotel.
10 minute walk from the station which is a bit far with luggage.
Eric
於 2019 年 7 月住了 1 晚
Villa Fontaine Hamamatsucho Manager 於 2019年7月17日的回應
Thank you for staying with us and giving us your feedback.We are very glad to hear from you.Thank you for the review and sharing your experience here.We are looking forward to your next visiting!
Thank you.
8/10 不錯
真實旅客
2019年7月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
飯店服務人員親切,可能住的房間位置靠裡面,並無聽到其他人說的列車聲。
真實旅客
於 2019 年 7 月住了 1 晚
Villa Fontaine Hamamatsucho Manager 於 2019年7月17日的回應
Thank you for staying with us and giving us your feedback.We further appreciate your valuable time in sharing us your experience.We are looking forward to your next visiting.
Thank you.
10/10 優異
Chien Chao
2019年6月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chien Chao
於 2019 年 6 月住了 1 晚
Hotel Villa fontaine HAMAMATSUCHO 於 2019年7月13日的回應
Thank you for your staying with us.
And we are glad to get a high rating.
How was your stay?
We are looking forward to seeing you again.
10/10 優異
真實旅客
2019年5月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 5 月住了 1 晚
Hotel Villa Fontaine Tokyo-Hamamatsucho Manager 於 2019年5月19日的回應
Thank you very much for staying at Villa Fontaine Tokyo-Hamamatsucho.
We are relieved to hear that you had a comfortable time here.
We really hope serving you again when you come to Japan.
We look forward to serving you again.
Best regards,
6/10 一般
YANG
2019年4月15日
讚好:整潔度
離車站有些距離
YANG
於 2019 年 2 月住了 3 晚
Hotel Villa Fontaine Tokyo-Hamamatsucho Manager 於 2019年5月18日的回應
Thank you for your stay with us.
It takes about 8 minutes from JR Hamamatsucho station and Daimon subway station.
But, we are sorry for not being able to meet your expectations.
We will make effort to improve our hotel facilities and service to make guests more comfortable.
We look forward to seeing you again.
Best Regards
8/10 不錯
真實旅客
2019年2月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall, a compact, not-that-modern but clean, warming as the most Japanese hotels and with a good location around Hamamatsucho, which is quite easy to get to Haneda Airport, Shinbashi, Ginza and Tokyo.
真實旅客
於 2019 年 2 月住了 2 晚
Villa Fontaine Tokyo-Hamamatsucho Manager 於 2019年4月19日的回應
Thank you for staying with us Villa Fontaine Tokyo-Hamamatsucho.
It was absolutely our pleasure having you in our hotel.
We are very glad to hear that you were satisfied with our service.
We will continue to make effort to improve our service.
We are looking forward to your next visiting.
10/10 優異
Chung-Ming
2019年2月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chung-Ming
於 2019 年 1 月住了 4 晚
Hotel Villa Fontaine Tokyo-Hamamatsucho Manager 於 2019年2月15日的回應
Thank you for staying with us.
We are relieved to hear that you had a comfortable time here.
We really hope serving you again when you come to Japan.
We look forward to seeing you again.
10/10 優異
Chung-Ming
2019年2月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chung-Ming
於 2019 年 1 月住了 1 晚
Hotel Villa Fontaine Tokyo-Hamamatsucho Manager 於 2019年2月15日的回應
Thank you for staying with us.
We are relieved to hear that you had a comfortable time here.
We really hope serving you again when you come to Japan.
We look forward to seeing you again.
Hotel Villa Fontaine Hamamatsucho Manager 於 2019年4月9日的回應
Dear Mr. /Ms. Guest
Thank you for staying with us.
We are relieved to hear that you had a comfortable time here.
But,we are really sorry for making you feel uncomfortable using wireless local area network (Wi-Fi).
When a lot of customers use Wi-Fi at the same time, sometimes it is difficult to access.
We keep your comment as a valuable opinion to improve our hotel’s service.
We really hope to serving you again when you come to Japan.
We look forward to seeing you again
10/10 優異
真實旅客
2019年2月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very enjoyable stay
Check-in and check-out is efficient. Staff is nice. There are many restaurants nearby, as well as a convenience store. The hotel is situated near JR station and Tokyo Metro station (around 7 mins walk), so it is very convenient.
真實旅客
於 2019 年 2 月住了 1 晚
8/10 不錯
雅婷
2019年1月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
雅婷
於 2018 年 12 月住了 5 晚
Hotel Villa Fontaine Hamamatsucho 於 2019年1月14日的回應
Thank you for staying at Hotel Villa Fontaine Hamamatsucho.
We are looking forward to see you again.
Hotel Villa Fontaine Hamamatsucho
Manager
8/10 不錯
PUI CHUNG
2019年1月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務態度算可,酒店早餐選擇不多,周邊食市如要多選擇,要行遠多一些,但整體算好。
PUI CHUNG
於 2019 年 1 月住了 2 晚
Hotel Villa Fontaine Hamamatsucho酒店经理 於 2019年2月24日的回應
非常感谢您这次入住我们的酒店。
由于酒店位于住宅区,附近没有大型超市,但有便利店。 请告知我们,因为我们会在使用时通知您。
我正在等待另一个人的使用。
Hotel Villa Fontaine Hamamatsucho酒店经理
10/10 優異
真實旅客
2019年1月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 12 月住了 7 晚
Hotel Villa Fontaine Hamamatsucho 於 2019年1月14日的回應
Thank you for staying at Hotel Villa Fontaine Hamamatsucho.
We are looking forward to see you again.
Hotel Villa Fontaine Hamamatsucho
Manager
Hotel Villa Fontaine Tokyo-Hamamatsucho Manager 於 2019年2月10日的回應
Thank you for staying with us.
We are really sorry for making you feel uncomfortable using wireless local area network (Wi-Fi).
When a lot of customers use Wi-Fi at the same time, sometimes it is difficult to access.
We keep your comment as a valuable opinion to improve our hotel’s service.
We look forward to serving you again.
10/10 優異
承安
2018年11月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間清潔,服務人員有禮貌
承安
於 2018 年 11 月住了 3 晚
Hotel Villa Fontaine Hamamatsucho 於 2019年1月14日的回應
Thank you for staying at Hotel Villa Fontaine Hamamatsucho.
We are glad that you are satisfied with the customer service and the guest room.
We are looking forward to see you again.
Hotel Villa Fontaine Hamamatsucho
Manager
8/10 不錯
真實旅客
2018年11月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 11 月住了 1 晚
Hotel Villa Fontaine Hamamatsucho 於 2018年11月29日的回應
Thank you for your staying with us.
We are looking forward to seeing you again.
10/10 優異
真實旅客
2018年11月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 11 月住了 4 晚
Villa Fontaine Tokyo-Hamamatsucho 於 2018年11月28日的回應
Thank you very much to give us comments
10/10 優異
真實旅客
2018年10月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 10 月住了 4 晚
Hotel Villa Fontaine Hamamatsucho 於 2018年11月29日的回應
Thank you for your staying with us.
We are looking forward to seeing you again.
Hotel Villa Fontaine Tokyo Hamamatsucho, Manager 於 2018年7月7日的回應
Thank you for using our hotel this time. And thank you for your appraisal.
If you have any chance to come to Japan, we are waiting for your arrival again to our hotel.
Yours Sincerely,
Hotel Villa Fontaine Tokyo Hamamatsucho, Manager 於 2018年7月8日的回應
Thank you for using the hotel Villa Fontaine Tokyo Hamamatsucho in Japan. We are happy to hear that you would be satisfied about the location and our staff. You would be able to watch TV, but that is all in Japanese now. We need to try changing it. If you have a chance, we are waiting for the next arrival.
Yours Sincerely,
Quiet, convienent and clean hotel with nice fo bft
I appreciate very much for hotel hospitality for inviting us to leave the luggage overnight FOC !
The 24 hrs Japanese fast food shop nearby provides excellent food.