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東京 - 大手町噴泉別墅酒店的評價

3 out of 5
東京 - 大手町噴泉別墅酒店
1-8-8 Uchi Kanda, Chiyoda-ku, Tokyo, Tokyo-to

評價

8.4

很好

10 分評分，優異；1005 則評價中有 382 則" "
8 分評分，不錯；1005 則評價中有 475 則" "
6 分評分，一般；1005 則評價中有 103 則" "
4 分評分，欠佳；1005 則評價中有 32 則" "
2 分評分，很差；1005 則評價中有 13 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Chun Yu

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The overall stay is very satisfactory. The location is very convenient. It would be better if parking spaces could be opened for guests to park.
於 2024 年 3 月住了 1 晚
ヴィラフォンテーヌ東京大手町 くちこみ担当 於 2024年3月19日的回應
Thank you very much for staying at Hotel Villa Fontaine Tokyo Otemachi.Thank you very much for taking the time out of your busy schedule to send us your feedback regarding your stay.We will share it with all our staff and use it as encouragement for the future.All of our staff will continue to work hard to ensure customer satisfaction.Thank you for taking the time out of your busy schedule to provide us with your valuable feedback.We look forward to serving you again.Villa Fontaine Tokyo Otemachimanager

8/10 不錯

Ava

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
ヴィラフォンテーヌ東京大手町 くちこみ担当 於 2024年1月28日的回應
この度は、ホテルヴィラフォンテーヌ東京大手町にご宿泊いただきまして、誠にありがとうございます。またお忙しい中、ご滞在に関するご感想をお寄せくださいましたこと、重ねて御礼申し上げます。今後もAva様にご満足頂けるよう、スタッフ一同精進して参ります。お忙しい中、貴重なご意見頂きましてありがとうございました。Ava様のまたのご利用を心よりお待ち申し上げております。ヴィラフォンテーヌ東京大手町マネージャー

10/10 優異

Hoi yau

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 3 晚
ヴィラフォンテーヌ東京大手町 くちこみ担当 於 2023年11月30日的回應
Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi.Thank you again for taking time out of your busy schedule to give us your feedback on your stay.All of us at Hotel Villafontaine Tokyo Otemachi will continue to strive to provide the highest level of service and satisfaction to all of our guests.We look forward to serving you again.

8/10 不錯

Lai Kuen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Value for money
The English of the receptionist is very good! The room is very comfortable. The double bed is big enough for two persons. Good value for money. Also, Otemachi is the transiting point for many metro lines.
於 2023 年 4 月住了 2 晚
Villa Fontaine TOKYO OTEMACHI 於 2023年5月21日的回應
Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi.Thank you again for taking time out of your busy schedule to give us your feedback on your stay.We are very pleased to hear your kind words about the hospitality of our staff.We are not satisfied with your kind words, and we will continue to work hard to satisfy more guests.We look forward to serving you again.

10/10 優異

Ka Po

多人同遊
讚好：整潔度、職員與服務和住宿狀況
第一次入住，值得一讚是酒店有usb 充電器，有萬用插座。非常方便，房間也大。對面馬路有711 ，有咖啡店，有餐廳，有AEON, 唯獨要注意是神田車站出面是紅燈區，如果走小路會經過。怕的話要走大街比較好。
於 2023 年 5 月住了 3 晚
ホテルヴィラフォンテーヌ東京大手町店　マネージャー 於 2023年5月20日的回應
感谢您使用东京大手町喷泉别墅酒店。 赞美之词，全体员工皆大欢喜。 我们期待再次见到您。

8/10 不錯

WING YIP

讚好：職員與服務
於 2020 年 1 月住了 2 晚
Villa Fontaine TOKYO-OTEMACHI Manager 於 2020年2月5日的回應
Thank you for staying our our hotel. And thank you for the great review . We sincerely look forward to welcoming your stay again. Villa Fontaine TOKYO-OTEMACHI Manager

6/10 一般

KAM CHEONG

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Fuji trip
The staff are friendly, but no air-dryer in the room is not good. The choice of breakfast is less, most of them are cold.
於 2019 年 12 月住了 1 晚
Villa Fontaine Tokyo Otemachi, Manager 於 2020年1月6日的回應
Dear Ms. or Mr. Kam Cheong I am very sorry for the cunfusion as to where the blow dryer is. It is actually in your room, to be exact, on the table. In all of our rooms, there are humidifiers as room amenity. Again, thank you very much for giving us your thoughts that we can improve more. All of our staffs look forward to welcoming your stay next time. Best regards,

8/10 不錯

Chi Shing

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Villa Fontaine Tokyo Otemachi, Manager 於 2020年1月23日的回應
Dear our valued guest Thank you very much for staying with us. It is sincerely appreciated that you took a time to write the review. Your thoughts and advices are truly helpful for our improvement. We all glad to welcome your stay and hopefully you enjoyed spending time in Tokyo. All of our staffs look forward to seeing your next journey that starts from here next time. Best regards,

6/10 一般

真實旅客

讚好：整潔度和職員與服務
small breakfast area with narrow table. limited food selection
於 2019 年 10 月住了 2 晚
Villa Fontaine TOKYO-OTEMACHI Manager 於 2019年10月26日的回應
"Thank you for staying our our hotel. We sincerely look forward to welcoming your stay again.

8/10 不錯

JENKUANG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
villafontaine Tokyo-Otemachi Manager 於 2019年9月23日的回應
Thank you for staying with us. We look forward to surving you again.

10/10 優異

真實旅客

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 2 晚
Villa Fontaine TOKYO-OTEMACHI Manager 於 2019年7月7日的回應
"Thank you for staying our our hotel. And thank you for the great review . We sincerely look forward to welcoming your stay again. Villa Fontaine TOKYO-OTEMACHI Manager "

6/10 一般

Wing Yan

讚好：整潔度和職員與服務
於 2019 年 6 月住了 6 晚
Villa fontaine Tokyo-Otemachi Manager 於 2019年6月20日的回應
Tnank you for staying with us. We look forward to surving you again.

8/10 不錯

kittymiao (Hong Kong)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
牆壁隔聲一般，每晚都聽見隔壁房間發出的聲音。交通去各處尚算方便。房間大小尚可，可以大開兩個大行李喼。房間清潔還有進步空間，可以再好些。
於 2019 年 5 月住了 5 晚
Villafontaine Tokyo-Otemachi Manager 於 2019年6月1日的回應
Thank you for staying with us. We are sorry to inconvenience. We llok forward to surving you again. Thank you for your review.

6/10 一般

Hung Lu

不滿：整潔度和客房舒適度
Rooms were not thoroughly cleaned. Dust was still seen on desk; I doubt whether vacuuming was really done or not. No water dispenser was provided. Furniture was quite old.
於 2019 年 5 月住了 8 晚
Villa Fontaine Otemachi, Manager 於 2019年5月26日的回應
Dear Ms. or Mr. Hung Lu Thank you very much for staying with us. We are very sorry that cleanness of the room did not live up to your expectation. It will be promised that all of our rooms are thoroughly and professionally cleaned. All of our staffs also double check to leave nothing unpleasant that guests feel. In terms of drinking water, tap water from bathroom in all of our rooms are drinkable. If you would like to buy a bottle of water, there is a vending machine at 1st floor. Your thoughts and advices are truly helpful for our improvement. We all glad to welcome your stay and hopefully you enjoyed spending time in Tokyo. All of our staffs look forward to seeing your next journey that starts from here next time. Best regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
VillaFontaine Tokyo-Otemachi Manager 於 2019年5月25日的回應
Thank you for staying with us. And Thank you for your review. I'm glad you are satisfied. We are looking forward to serving you again. VillaFontaine Tokyo-Otemachi Manager

4/10 欠佳

POHAN

讚好：整潔度
不滿：客房舒適度
中下的住房體驗
房間有點小，房間較舊，床頭櫃設計很不方便，整體來說住的不是很舒適，但位子好離jr近，如果不是很在意住房品質，可以選擇
於 2019 年 5 月住了 2 晚
Villafontaine Tokyo-Otemachi Manager 於 2019年6月14日的回應
Thank you for staying with us. We are sorry to inconvenience. We hope to surving you again.

8/10 不錯

SHIH-YI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 4 晚
Villafontaine Tokyo-Otemachi Manager 於 2019年5月16日的回應
Thank you for staying with us. We look forward to surving you.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
飯店人員親切又和藹，樂意協助我所詢問的事情，離神田車站不遠交通方便
於 2019 年 4 月住了 1 晚
VillaFontaine Tokyo-Otemachi Manager 於 2019年5月1日的回應
Thank you for staying with us. And Thank you for your review. We are looking forward to serving you again.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 4 晚
Villa fontaine Tokyo-Otemachi Manager 於 2019年4月14日的回應
Thank you for staying with us. We hope to see you again.

10/10 優異

Dayday

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Near to jr station,many kinds of food near hotel,near 7-11 and aeon
於 2019 年 3 月住了 5 晚
Hotel Villa fontaine Tokyo-Otemachi Manager 於 2019年4月20日的回應
Mr./Ms.Dayday Thank you for staying with us, and thank you for posting to the review.We are very happy. There are many sightseeing spots in our area. For exsample,Imperial Palace. It takes about 20 minutes on foot. We are look forward to serving you again.

8/10 不錯

真實旅客

讚好：整潔度、設施服務和住宿狀況
於 2019 年 3 月住了 1 晚
Villafontaine Tokyo-Otemachi Manager 於 2019年4月2日的回應
Thank you for staying with us. We hope to see you again.

10/10 優異

Bin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒適的飯店
這次參加東京馬拉松來入住，離終點東京車站、皇居很近，附近還有神田商店街、神田車站、秋葉原，地點還不錯，房間很乾淨，服務人員也很專業，但早餐選擇少…
於 2019 年 3 月住了 3 晚
VillaFontaine Tokyo-Otemachi Manager 於 2019年5月4日的回應
Thank you for staying with us. And thank you for your review. I am glad you were satisfied our hotel. How was the marathon? I am glad if it becomes one of the presious memories. We are looking forward to serving you again.

8/10 不錯

Ying-Yang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 6 晚
VillaFontaine Tokyo-Otemachi Manager 於 2019年2月20日的回應
Thank you for staying with us. And thank you for your review. We are looking forward to serving you again.

8/10 不錯

真實旅客

於 2019 年 1 月住了 6 晚
Hotel Villa Fontaine Otemachi Manager 於 2019年1月22日的回應
Thank you for staying with us. And thank you for high rating.We are very happy. We look forward to serving you again.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 4 晚
Villa Fontaine Otemachi, Manager 於 2019年1月10日的回應
Dear our valued guest Thank you very much for staying with us. We all glad to welcome your stay and hopefully you enjoyed spending time in Tokyo. All of our staffs look forward to seeing your next journey that starts from here next time. Best regards,

10/10 優異

YiYu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 5 晚
Villa Fontaine Otemachi, Manager 於 2019年1月10日的回應
Dear our valued guest Thank you very much for staying with us. We all glad to welcome your stay and hopefully you enjoyed spending time in Tokyo. All of our staffs look forward to seeing your next journey that starts from here next time. Best regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 4 晚
Hotel　Villa Fontaine Otemachi Manager 於 2019年1月5日的回應
Thank you for staying with us. And thank you for high rating.We are very happy. We look forward to serving you again.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 4 晚
ホテルヴィラフォンテーヌ大手町　マネ－ジャ－ 於 2018年12月21日的回應
この度はｳﾞｨﾗﾌｫﾝﾃ-ﾇ大手町店をご利用頂き誠に有難う御座います。 この度は、お忙しい中投稿頂き有難う御座います。 またのご宿泊をスタッフ一同お待ちしております。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 7 晚
ヴィラフォンテーヌ大手町　マネージャー 於 2018年12月21日的回應
この度はｳﾞｨﾗﾌｫﾝﾃ-ﾇ大手町店をご利用頂き誠に有難う御座います。 この度は、お忙しい中投稿頂き有難う御座います。 またのご宿泊をスタッフ一同お待ちしております。

8/10 不錯

YING WAH

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
相宜酒店
交通方便，環境清幽，多間便利店，員工態度對比今年四月有極大改善，再到東京旅遊，都會考慮再入住。
於 2018 年 11 月住了 11 晚
Villa Fontaine Otemachi, Manager 於 2018年12月17日的回應
Dear Ms. or Mr. Ying Wah First of all, thank you very much for sharing your experience of stay at our hotel and taking the time to write the review. It is our pleasure to hear that you feel positive about our location. As you already mentioned, there are so many transportations, such as bus, trains, and taxi, to help your trip to be more stress-free and convenient. One of the nearest station to our hotel called Kanda station locates in which there are reputable Japanese style bar (Izakaya) and restaurants in walking distance. Again, we appreciate your feedback and thoughts on our hotel and will work on what was negative and improvements that you made us realize. All of our staff look forward to welcoming your stay next time. Sincerely,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
步行5分鐘到JR 神田站，步行到東京站15 分鐘。房間可平放兩個行李喼。但兩次check in 時都有問題。
於 2018 年 11 月住了 2 晚
Villa Fontaine OTEMACHI Manaer 於 2018年12月4日的回應
Thank you for your stay. Our hotel is near the TOKYO station, OTEMACHI station, KANDA station. We are looking forward to seeing you again.

2/10 很差

CHIAOJUI

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 4 晚
VillaFontaine Otemachi Manager 於 2018年11月26日的回應
Thank you for staying with us. And Thank you for your review. We are looking forward to serving you again.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 4 晚
Hotel Villa Fontaine Otemachi Manager 於 2018年11月14日的回應
Thank you for staying with us. And thank you for high rating.We are very happy. We look forward to serving you again.

4/10 欠佳

真實旅客

不滿：住宿狀況和客房舒適度
訂了這一家飯店有點後悔
不抽煙的人不應該訂吸煙房.我是訂滿禁菸房才選的。同事跟飯店表現要換但是沒辦法。也沒什麼幫我們處理！隔壁的窗戶太近沒辦法打開。中午突然間聞到做菜的味道。早餐吃的地方太小沒有好好的吃飯。
於 2018 年 10 月住了 4 晚

10/10 優異

Ngan Fei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不錯的酒店
位置尚算可以，離神田JR約5分鐘路程。床很舒服，軟硬適中，工作人員和藹有禮。
於 2018 年 11 月住了 2 晚
Hotel Villa Fontaine otemachi Manager 於 2018年11月10日的回應
Thank you for staying with us. And thank you for your compliment. it is very convenient to acsess various sightseeing spots from this hotel. We look forward to serving you again.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得再次入住的飯店
此飯店優點： 1.位置優越：附近有JR神田站（西口出來最近，步行約七分鐘）、地鐵的大手町站（丸之內線最近，步行約七分鐘，其餘半藏門、三田、東西線等則約十分鐘左右）。從羽田機場到飯店（單軌轉山手線約35分鐘）。 2.附近即西口商店街，隔壁是7-11，飲食、購物非常方便。 3.櫃檯服務不錯。房間整潔、整理算是勤快（即使超過12點出門，回來依然整理好）。 4.早餐雖要付費，但物超所值。
於 2018 年 10 月住了 5 晚

6/10 一般

真實旅客

讚好：客房舒適度
不滿：整潔度和職員與服務
Bag been opened first day
Both my family’s luggages’ lock has been picked on first day. Bad experience
於 2018 年 10 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 4 晚
Villa Fontaine TOKYO-OTEMACHI Manager 於 2018年10月28日的回應
Thank you for staying with us. We sincerely look foward to welcoming your stay again. Villa Fontaine TOKYO-OTEMACHI Manager

8/10 不錯

Tzu Chiang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 2 晚
Hotel Villa Fontaine Otemachi Manager 於 2018年10月20日的回應
Thank you for staying with us. And thank you for high High Rating. We look foward to serving you again.

8/10 不錯

Chen-Yu

讚好：整潔度、職員與服務和住宿狀況
於 2018 年 10 月住了 5 晚
Villa Fontaine TOKYO-OTEMACHI Manager 於 2018年10月17日的回應
Thank you for staying with us. We sincerely look foward to welcoming your stay again. Villa Fontaine TOKYO-OTEMACHI Manager

10/10 優異

Shing-Yuan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 5 晚
Villa fontaine Tokyo Otemachi Manager 於 2018年10月9日的回應
Thank you for staying with us. We hope to see you again.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 4 晚
Villa Fontaine TOKYO-OTEMACHI Manager 於 2018年10月6日的回應
Thank you for staying with us. We sincerely look foward to welcoming your stay again. Villa Fontaine TOKYO-OTEMACHI Manager

10/10 優異

Yingying

讚好：整潔度、職員與服務和住宿狀況
於 2018 年 9 月住了 5 晚
Villa Fontaine TOKYO-OTEMACHI Manager 於 2018年9月26日的回應
Thank you for staying our hotel. We sincerely look forward to welcoming your stay again.

10/10 優異

Min-Lun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
下次會再考慮入住～
房間空間比想像中大，2個行李箱打開綽綽有餘！交通方便真的是一大優點，離神田jr站超近！走路到東京站也不遠！下次會繼續考慮入住～除了廁所沒有掃的特別乾淨外，其餘非常棒喔！
於 2018 年 9 月住了 4 晚
Hotel Villa Fontaine Tokyo-Otamachi 於 2018年9月24日的回應
Thank you for staying at our hotel. The hotel is conveniently located. It is 5 minutes on foot from Kanda station. It is about 10 minutes by train from Tokyo Station. You can stay in business even on a trip. Please stay when you come to Tokyo

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 7 晚
Hotel Villafontaine Otemachi Manager 於 2018年9月20日的回應
Thank you for staying with us. We hope to serving you again. Hotel Villafontaine Otemachi Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
離神田站很近，房間算大的
於 2018 年 9 月住了 7 晚
Villa Fontaine Tokyo-Otemachi Manager 於 2018年9月17日的回應
Thank you for staying with us. We are really close from Kanda station. We are glad to hear what you said. We're looking forward to see you again at Villa Fontaine Tokyo-Otemachi, When you come to Tokyo next time. Thank you

8/10 不錯

YIFU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 2 晚
Villafontaine OTEMACHI Manager 於 2018年9月11日的回應
Thank you for staying our hotel. And thank you for the great review . We will be glad to meet again when I come back to Japan. Villafontaine OTEMACHI Manager

10/10 優異

FAI CHING

好乾淨！方便！
於 2018 年 8 月住了 5 晚
Hotel Villa Fontaine Otamchi 於 2018年9月9日的回應
Thank you for staying at our hotel. It was nice that you were satisfied. Please use again. Thank you for your comment.

8/10 不錯

SHANG JUAN

讚好：整潔度、職員與服務和住宿狀況
交通方便的飯店
飯店靠近大手町和神田站之間，搭乘地鐵交通很方便，旁邊就有7-11和一般超市，購物方便，附設自助洗衣機，早餐有提供兩種濃湯，很好喝！
於 2018 年 8 月住了 3 晚
Villa Fontaine Otemachi經理 於 2018年9月4日的回應
感謝您使用我們的酒店。 這家酒店靠近JR神田站和大手町地鐵站，交通十分便利。附近有便利店和超市，看起來你喜歡購物，我很高興。 當你回到日本時，請再來看我們. 我正在等待另一個人的使用。 Villa Fontaine Otemachi經理

6/10 一般

真實旅客

於 2018 年 7 月住了 7 晚
Villa Fontaine TOKYO-OTEMACHI Manager 於 2018年8月18日的回應
Thank you for staying with us. We sincerely look foward to welcoming your stay again