大堂

東京 - 汐留大噴泉別墅酒店的評價

4 out of 5
東京 - 汐留大噴泉別墅酒店
1-9-2 Higashi-shinbashi, Minato-ku, Tokyo, Tokyo-to

評價

8.8

優異

10 分評分,優異;1005 則評價中有 577 則" "
8 分評分,不錯;1005 則評價中有 298 則" "
6 分評分,一般;1005 則評價中有 87 則" "
4 分評分,欠佳;1005 則評價中有 20 則" "
2 分評分,很差;1005 則評價中有 23 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Wai Chun

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The place can be reached through a 7-minute walk from Shinbashi station (flat underground path with elevators available in between), the amenities are placed in lobby, the room is relatively large in Tokyo standard and is neat and tidy. We had a wonderful and relaxing moment after landing in Narita Airport.
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月31日的回應
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are delighted to hear that you had a relaxing stay with us.We will do our best to provide you with satisfactory service anytime you visit us. We hope to see you again.

10/10 優異

Chau Ping

於 2024 年 1 月住了 3 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年3月23日的回應
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We hope you enjoyed your stay with us. We would be very happy to hear about any problems you may have had during your stay with us.We will do our best to provide you with satisfactory service anytime you visit us. We hope to see you again.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

8/10 不錯

Cheuk Yiu

於 2023 年 12 月住了 1 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月22日的回應
この度は数あるホテルの中からホテルヴィラフォンテーヌグランド東京汐留をお選びいただき誠にありがとうございます。また、お忙しい時間の中ご宿泊に関するご感想をお寄せくださいましたこと、重ねて御礼申し上げます。今回のご滞在はいかがでしたでしょうか。快適にお過ごしいただけたようでしたら幸いでございます。今後ともお越しの皆様にご満足いただけるホテルを目指して参ります。またの機会にお客様をお迎えできますことスタッフ一同心よりお待ち申し上げております。ホテルヴィラフォンテーヌグランド東京汐留 マネージャー

8/10 不錯

Cheuk Yiu

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月23日的回應
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

10/10 優異

Philip

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 18 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月11日的回應
Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Shiodome.We would also like to thank you again for taking time out of your busy schedule to give us your feedback regarding your stay with us.We hope you had a relaxing stay with us.If you have any questions or requests, please do not hesitate to ask.We look forward to welcoming you again.Hotel Villa Fontaine Shiodome Manager

8/10 不錯

Chi Lun

多人同遊
讚好:整潔度、職員與服務和設施服務
Stayed 2 types room (single bed & twin beds). Both rooms are little bit small. Common use of ice machine, microwave, washing machine (chargeable) Happy hour provides wine, juice, milk, snacks for free. Near Shiodome JR station and yurikamome line, also may walk from Shimbashi. Near restaurants and convenience store (about 5 mins walk).
於 2023 年 12 月住了 1 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月19日的回應
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are pleased to hear that you were generally satisfied with your stay. We will take your comments into consideration and strive to provide guests with better service.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

8/10 不錯

Chi Lun

多人同遊
讚好:整潔度、職員與服務和設施服務
Stayed 2 types room (single bed & twin beds). Both rooms are little bit small. Common use of ice machine, microwave, washing machine (chargeable) Happy hour provides wine, juice, milk, snacks for free. Near Shiodome JR and yurikamome line, also may walk from Shimbashi. Near restaurants and convenience store (about 5 mins walk).
於 2023 年 12 月住了 2 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月19日的回應
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are pleased to hear that you were generally satisfied with your stay. We will take your comments into consideration and strive to provide guests with better service.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

10/10 優異

TSZ TUNG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Value for money
非常近汐留站,有地下街行去新橋站,唯一希望可增設更多洗衣機,房間數量與洗衣機數量比例太小
於 2024 年 1 月住了 1 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月11日的回應
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are very pleased to hear your compliments about our hotel's location. However, we are very sorry for the inconvenience caused by the laundry. We will take your comments into consideration and strive to provide better service. We look forward to having you stay with us again.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

10/10 優異

CHIEH

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
地點還不錯,到哪都不算遠,房間很乾淨且明亮
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月10日的回應
非常感谢您入住东京汐留 Villa Fontaine Grand 酒店。我们还要再次感谢您对我们客房和位置的赞誉。希望您在我们这里度过一个轻松愉快的夜晚。希望您再次光临本酒店。东京汐留芳登别墅酒店经理

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務和客房舒適度
房間夠大,早餐豐富。交通方便。 沿途有很多餐廳,不怕肚餓。
於 2023 年 12 月住了 5 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月10日的回應
非常感谢您入住东京汐留 Villa Fontaine Grand 酒店。我们还要再次感谢您对我们客房和早餐的赞誉。我们希望您有机会再次入住我们的酒店,因为我们的地理位置优越,交通便利。东京汐留芳登别墅酒店经理

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月9日的回應
大切なお客様へこの度はホテルヴィラフォンテーヌグラン東京汐留にご宿泊いただき誠にありがとうございます。快適にお過ごしいただけたようで安心いたしました。今後もお客様にご満足いただけるサービスをご提供できるよう、スタッフ一同努めてまいります。またのお越しを心よりお待ち申し上げております。ホテルヴィラフォンテーヌグラン東京汐留マネージャー

8/10 不錯

PO CHUN

家人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 4 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月11日的回應
Dear PO CHUN,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We hope you enjoyed your stay with us.We would be very happy to hear about any problems you may have had during your stay with us.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A nice hotel
A very beautiful, clean and cozy hotel. The service was good and the room was not dusty. A nice and quiet area and it is also close to Shiodome Station, although it is not close to a convenience store. They only have vending machines near the train station. In general, this hotel is recommended.
於 2023 年 12 月住了 3 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月8日的回應
Dear valuable guest,Thank you for staying at Hotel Villa Fontaine Grand Tokyo Shiodome. We really appreciate your feedback. We are glad to hear that you had a relaxing time at our hotel. We apologize for our lack of information. Vending machines are located on every floor of the guest rooms, and a convenience store is just a few minutes' walk away.We will share your feedback with our staff and continue to strive to provide you with easy to understand information from the perspective of our guests.Once again, Thank you for staying with us.Best regards.Hotel Villa Fontaine Grand Tokyo Shiodome Manager

10/10 優異

Suk Yee Elsie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 5 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月9日的回應
Dear Suk Yee ElsieThank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are relieved to hear that you had a comfortable stayWe will do our best to provide you with satisfactory service anytime you visit us. We hope to see you again.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manage

6/10 一般

Jing

於 2023 年 12 月住了 3 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月8日的回應
Dear Jing,Thank you very much for staying Hotel Villa Fontaine Grand Tokyo Shiodome.We appreciate your feedback regarding your stay.We are relieved to hear that you were able to spend a comfortable time.Constantly, we are striving to further improve our service.We look forward to serving you again.Hotel Villa Fontaine Grand Tokyo Shiodome Manager

10/10 優異

Ma Ho

於 2023 年 12 月住了 6 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2024年1月10日的回應
Dear Ma Ho Thank you very much for your recent stay at Hotel Villa Fontaine Grand Tokyo Shiodome. We would also like to thank you for taking time out of your busy schedule to complete our customer satisfaction survey.We hope you had a relaxing stay with us this time.If there is anything that you noticed, please do not hesitate to contact us.We will continue to make efforts to improve our services in the future, encouraged by your evaluation.We look forward to your continued patronage of Hotel Villa Fontaine Grand Tokyo Shiodome and look forward to welcoming you again.Hotel Villa Fontaine Grand Tokyo Shiodome Manager

10/10 優異

Ching-Yuan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very good
於 2023 年 12 月住了 3 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年12月18日的回應
Dear Valued Guest,Thank you for staying at the Hotel Villa Fontaine Grand Tokyo Shiodome. We appreciate your feedback.Thank you for your time and we look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo Shiodome in the future.With kind regards,Hotel Villa Fontaine Grand Tokyo Shiodome Manager

10/10 優異

PEI YEN

於 2023 年 12 月住了 1 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年12月17日的回應
Dear Valued Guest,Thank you for choosing to stay at the Hotel Villa Fontaine Grand Tokyo Shiodome and taking the time to share your comments about your recent stay.We are very honored to receive good feedback.Once again thank you for your time and we look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo Shiodome in the future.Best regards,Hotel Villa Fontaine Grand Tokyo Shiodome Manager

10/10 優異

Pei Yen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年12月11日的回應
Dear pei YenThank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are relieved to hear that you had a comfortable stay.We will do our best to provide you with satisfactory service anytime you visit us. We hope to see you again.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

8/10 不錯

CHUNWEI

於 2023 年 11 月住了 5 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年12月11日的回應
Dear CHUNWEIThank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are relieved to hear that you had a comfortable stay.We will do our best to provide you with satisfactory service anytime you visit us. We hope to see you again.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

10/10 優異

WEN KUANG

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
非常舒適
於 2023 年 11 月住了 3 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年12月6日的回應
Dear WEN KUANG,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are delighted to hear that you had a relaxing stay with us.We will continue to strive for the satisfaction of all our guests. Once again thank you for your time and we look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

10/10 優異

Yuk Suen Maggie

於 2023 年 11 月住了 5 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年11月22日的回應
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.How was your stay with us in this time? We hope you had a pleasant stay.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome Manager

8/10 不錯

HAU YEE

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
clean and new
於 2023 年 11 月住了 1 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年11月20日的回應
Dear HAU YEEThank you very much for your comments and for choosing to stay with us at the Hotel Villa Fontaine Grand Tokyo Shiodome. We appreciate your comments and will be sure to share your experience with our entire team to help maintain and improve upon our services.Hotel Villa Fontaine Grand Tokyo Shiodome Manager

8/10 不錯

ChiaYing

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
交通便利,房間內部有些老舊
於 2023 年 11 月住了 2 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年12月3日的回應
Dear ChiaYingThank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are very pleased to hear your compliments about our hotel location.However, we are very sorry for the inconvenience caused by the room specifications.. We will take your comments into consideration and strive to provide better service.We will continue to value every single comments as we strive to improve our services, and we hope you will visit our hotel again when you are in the area.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

8/10 不錯

YUCHIH

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
適合差旅的飯店.
飯店位址不錯, 旁邊就是大江戶線汐留站, 走路約7分鐘可到新橋站, 轉乘路線更多. 到銀座逛街也只需走路約10-12分鐘. 房間不大, 這是東京飯店的特色, 但可以打開一個28吋行李箱. 房間內還有個小冰箱和沙發區, 方便辦公. 浴室不大, 衛浴用品齊全, 備品可以在1F 選擇自己想要的, 避免浪費. 枕頭提供硬/軟各一, 床偏硬. 室內還有空氣清淨機. 早餐樣式不大, 西式/日式都有. 吃飽沒問題. 下午5~7點有happy time, 可以免費紅/白酒, 果汁喝到飽. 健身房有點小, 雙樓層有自助洗脫烘衣機, 很方便. 1F 還有換幣機, 可隨時兌幣.
飯店大廳
早餐選項
早餐選項
房間浴室
於 2023 年 10 月住了 8 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年11月8日的回應
Dear YUCHIHThank you very much for staying at Hotel Villa Fontaine Grand Tokyo Shiodome.We are glad to hear that you were satisfied with our facilities and services.We look forward to serving you at Hotel Villa Fontaine Grand Tokyo Shiodome in the future.Hotel Villa Fontaine Grand Tokyo Shiodome Manager

10/10 優異

Kin Ming

於 2023 年 10 月住了 2 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年11月1日的回應
この度はホテルヴィラフォンテーヌグランド東京汐留にご宿泊いただき誠にありがとうございます。また、お忙しい中ご滞在に関するご感想をお寄せくださいましたこと、重ねて御礼申し上げます。ご滞在にはごゆっくりとお過ごしいただけたご様子で大変嬉しく存じます。いつお越しいただきましてもお客様にご満足いただけるサービスを提供できますようスタッフ一同日々精進して参ります。またお客様にお目にかかれますことを心よりお待ち申し上げております。ホテルヴィラフォンテーヌグランド東京汐留 マネージャー

4/10 欠佳

Kai Yin Kenneth

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Embarrasing Wrong Room Check-in
Due to work schedule, my check-in time was pushed back to 03:00am in midnight, called in advance about the late check in and it was all good until when I was assigned to a room with someone sleeping on the bed. It was extremely embarassing and then when I called the Front Desk, I was then brought to a Twin Bedroom rather than the originally booked Queen Bedroom. After raising my preference on the roomtype, I was then offered a Queen Bedroom on a different floor. But on the way to my "new" room, the staff made mistake on the location of the room and tried to open the door of a different room... The rooms are good and I have been staying in this hotel for numerous times, and it is my first time having this terrible and embarassing hotel experience.
於 2023 年 10 月住了 1 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年11月4日的回應
Dear Mr./Ms. Kai Yin Kenneth,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We sincerely apologize for the inconvenience due to a mistake of the information upon your arrival even though it was midnight. We will ensure that this does not happen again in the future and will instruct staff to improve our services.Once again thank you for your time and we hope to see you again.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

10/10 優異

Yuen Kwan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年10月20日的回應
Dear Yuen KwanThank you for staying with us and posting a review in your busy days.We will continue to value every single comments as we strive to improve our services, and we hope you will visit our hotel again when you are in the area.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

10/10 優異

Ying Ho

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年10月12日的回應
Ying Ho様先日はホテルヴィラフォンテーヌグランド東京汐留にご宿泊いただきまして、誠にありがとうございます。またお忙しい時間のなか顧客満足度調査にご協力いただきましたこと、重ねてお礼申し上げます。今回のご滞在ではごゆっくりお寛ぎいただけましたでしょうか。もし何かお気づきの点などございましたら、何なりとお申し付けくださいませ。Ying Ho様からいただいた評価を励みに今後ともサービス向上に努めて参ります。ホテルヴィラフォンテーヌグランド東京汐留に引き続きご愛顧を賜り、またのご来館を心よりお待ち申し上げております。ホテルヴィラフォンテーヌグランド東京汐留マネージャー

8/10 不錯

Weili (Ellicott City)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was little bit harder to find the hotel for me, there was almost no restaurant nearby for dinner, you have to walk about 10 minutes to find restaurants which is okay for most people.
於 2023 年 10 月住了 3 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年11月4日的回應
Dear Mr./Ms. Weili,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We would regret for our inconvenience caused by the lack of information about the area of us during your stay.We will share your feedback with our staff and continue to strive to provide you with easy to understand information from the perspective of our guests.Once again thank you for your time and we hope to see you again.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager

8/10 不錯

YUAN-KAI

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
寄存行李很方便,消耗品自取的方式很環保
於 2023 年 9 月住了 2 晚
Hotel Villa Fontaine Grand Tokyo Shiodome Manager 於 2023年9月24日的回應
Thank you very much for staying Hotel Villa Fontaine Grand Tokyo Shiodome.We appreciate your feedback regarding your stay.We are relieved to hear that you were able to spend a comfortable time.Constantly,we are striving to further improve our service. We look forward to serving you again.

10/10 優異

Ka Chun

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room are quite big and the location are good too
於 2023 年 9 月住了 5 晚
Hotel Villa Fontaine Grand Tokyo Shiodome Manager 於 2023年9月24日的回應
Thank you very much for staying Hotel Villa Fontaine Grand Tokyo Shiodome.We appreciate your feedback regarding your stay.We are relieved to hear that you were able to spend a comfortable time.Constantly,we are striving to further improve our service. We look forward to serving you again.

8/10 不錯

Mei Sim

家人同遊
讚好:職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年9月14日的回應
Mei Sim様先日はホテルヴィラフォンテーヌグランド東京汐留にご宿泊いただきまして、誠にありがとうございます。またお忙しい時間のなか顧客満足度調査にご協力いただきましたこと、重ねてお礼申し上げます。今回のご滞在ではごゆっくりお寛ぎいただけましたでしょうか。もし何かお気づきの点などございましたら、何なりとお申し付けくださいませ。Mei Sim様からいただいた評価を励みに今後ともサービスに努めて参ります。ホテルヴィラフォンテーヌグランド東京汐留に引き続きご愛顧を賜り、またのご来館を心よりお待ち申し上げております。ホテルヴィラフォンテーヌグランド東京汐留マネージャー

10/10 優異

Wing Hei Edwina

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店地理位置好, 連接都營地下鐵及jr站, 房間整潔, 整體理想
於 2023 年 8 月住了 8 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年8月19日的回應
Dear Valued Guest,Thank you for choosing to stay at the Hotel Villa Fontaine Grand Tokyo Shiodome and for taking the time to share your comments about your recent stay.It is always encouraging for us to receive our guests’ feedback.Once again thank you for your time and we look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo Shiodome in the future.With kind regards,Hotel Villa Fontaine Grand Tokyo Shiodome Manager

10/10 優異

yuklung

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
交通方便 環境寧靜 員工服務不錯
於 2023 年 7 月住了 7 晚
Hotel Villa Fontaine Grand Tokyo Shiodome Manager 於 2023年7月31日的回應
Thank you very much for staying Hotel Villa Fontaine Grand Tokyo Shiodome.We appreciate your feedback regarding your stay.We are relieved to hear that you were able to spend a comfortable time.Constantly,we are striving to further improve our service. We look forward to serving you again. Villa Fontaine Grand Tokyo Shiodome manager

8/10 不錯

Kam Cheong

家人同遊
讚好:整潔度、職員與服務和住宿狀況
It is conveniently located. You can walk to near stations within minutes. The staff are polite and helpful.
於 2023 年 7 月住了 4 晚
ヴィラフォンテーヌグランド東京汐留 くちこみ担当 於 2023年7月23日的回應
Dear Valued Guest,Thank you for choosing to stay at Villa Fontaine Grand Tokyo-Shiodome and take the time to share your comments about your stay.We are relieved to hear that you had a comfortable stay.Once again thank you for your time and we look forward to welcoming you back to Villa Fontaine.Villa Fontaine Grand Tokyo-Shiodome Manager

8/10 不錯

KA SHING

於 2023 年 6 月住了 6 晚
Hotel Villa Fontaine Grand Tokyo Shiodome Manager 於 2023年8月15日的回應
Thank you very much for staying Hotel Villa Fontaine Grand Tokyo Shiodome.We appreciate your feedback regarding your stay.We are relieved to hear that you were able to spend a comfortable time.Constantly,we are striving to further improve our service. We look forward to serving you again.

6/10 一般

Sin Ting

讚好:整潔度
枕頭問題
枕頭太軟,承托唔到個頭
於 2023 年 6 月住了 6 晚
Hotel Villa Fontaine Grand Tokyo Shiodome Manager 於 2023年6月26日的回應
Thank you for staying with us.We are sorry for uncomfortableness.Trying to be better for your next time.

10/10 優異

YUN-WEN

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
convenient to stay
The location is very convenient and has been selected many times when I travel to Tokyo The overall environment, room cleanliness and comfort are good
於 2023 年 6 月住了 2 晚
Hotel Villa Fontaine Grand Tokyo Shiodome Manager 於 2023年6月26日的回應
Thank you for staying with us.We are delighted to see you have scored nicely on us.Looking forward to seeing you.

10/10 優異

Lok Tung Cherry

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel room is very clean and neat. It’s quite spacious with this price. Room makeup service is available if you put up the makeup room sign before 10am every morning. Good service also. It’s right above metro station so it’s very convenient!
於 2023 年 5 月住了 4 晚
Hotel Villa Fontaine Grand Tokyo Shiodome 於 2023年6月29日的回應
Thank you for your royalty and comment regarding your recent stay at Villa Fontaine Grand Tokyo Shiodome. As we strive to provide the best possible service to all our guests your comment is extremely valuable to us. I have shared your comment with the team and will take any necessary further steps to ensure an improvement. Once again thank you for the time to give us your feedback. We are looking forward to welcoming you back in the not too distant future and in the mean-time please do not hesitate to contact us if I can be of any further assistance to you. With kind regards, Hotel Villa Fontaine Grand Tokyo Shiodome Manager

10/10 優異

YUN PIN

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Villa Fontaine Grand Tokyo Shiodome manager 於 2023年6月29日的回應
Thank you very much for staying Hotel Villa Fontaine Grand Tokyo Shiodome.We appreciate your feedback regarding your stay.We are relieved to hear that you were able to spend a comfortable time.Constantly,we are striving to further improve our service. We look forward to serving you again. Villa Fontaine Grand Tokyo Shiodome manager

8/10 不錯

PIN FU

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great!!
於 2023 年 6 月住了 3 晚
ホテルヴィラフォンテーヌグランド東京汐留 於 2023年6月29日的回應
この度はホテルヴィラフォンテーヌグランド東京汐留にご宿泊頂きまして、誠にありがとうございます。高い評価を頂きまして、喜ばしい限りでございます。今後ともお客様に満足いただけますよう、スタッフ一同努めてまいります。お客様のまたのお越しを、心よりお待ち申し上げております。ホテルヴィラフォンテーヌグランド東京汐留 マネージャー

10/10 優異

May Wai

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
房間空間大,乾淨整潔,有梳化
於 2023 年 5 月住了 4 晚
Hotel Villa Fontaine Grand Tokyo Shiodome Manager 於 2023年6月7日的回應
Thank you very much for staying Hotel Villa Fontaine Grand Tokyo Shiodome.We appreciate your feedback regarding your stay.We are relieved to hear that you were able to spend a comfortable time.Constantly,we are striving to further improve our service. We look forward to serving you again.

8/10 不錯

ho keung

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
汐番站上蓋,不過如果出新橋都仲有距離,而且中間有樓梯,拖gip會唔方便,另外酒樓大廈同附近都係寫字樓,番工放工時間會好多人而且態度差成日撞黎撞去,酒店房間大細還可以,打開兩個gip都無問題,不過如果貼左唔打掃房間塊牌出黎,佢地係連毛巾牙刷都唔會放係門口比你,最黎酒店有個lounge,黃昏時間可以入去免費飲野,不過我就無用過。
於 2023 年 5 月住了 4 晚
Hotel Villa Fontaine Grand Tokyo Shiodome Manager 於 2023年6月3日的回應
Thank you very much for using Hotel Villa Fontaine Grand Tokyo shiodome.Thank you again for your feedback regarding your stay.We will continue to dedicate our staff to improve hotel quality.Please drop in to see us next time you come to Tokyo.

10/10 優異

YANNHUEI

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place
於 2023 年 5 月住了 6 晚
Hotel Villa Fontaine Grand Tokyo Shiodome Manager 於 2023年6月2日的回應
Thank you very much for staying Hotel Villa Fontaine Grand Tokyo Shiodome.We appreciate your feedback regarding your stay.We are relieved to hear that you were able to spend a comfortable time.Constantly,we are striving to further improve our service. We look forward to serving you again.

8/10 不錯

Ching Hong

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 5 月住了 3 晚
Hotel Villa Fontaine Grand Tokyo Shiodome 於 2023年6月29日的回應
Thank you for your royalty and comment regarding your recent stay at Villa Fontaine Grand Tokyo Shiodome. As we strive to provide the best possible service to all our guests your comment is extremely valuable to us. I have shared your comment with the team and will take any necessary further steps to ensure an improvement. Once again thank you for the time to give us your feedback. We are looking forward to welcoming you back in the not too distant future and in the mean-time please do not hesitate to contact us if I can be of any further assistance to you.

10/10 優異

Kai Lun

讚好:整潔度、職員與服務和住宿狀況
good
於 2023 年 5 月住了 5 晚
Hotel Villa Fontaine Grand Tokyo Shiodome Manager 於 2023年5月29日的回應
Thank you very much for staying Hotel Villa Fontaine Grand Tokyo Shiodome. We appreciate your feedback regarding your stay. We hope you enjoyed your stay in Japan. Constantly, we are striving to further improve our service. We look forward to serving you again.

8/10 不錯

KUAN-YING

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
1. 早餐偏日式,好吃,不過菜色不多,現在暫時不提供蛋料理 2. 訂都市景房,房間很大很舒服,不過樓層僅8樓且面對濱離宮庭園,窗外還剛好有吊車施工中,跟預期稍有落差 3. 最棒的部分是環境安靜且交通方便
於 2023 年 4 月住了 3 晚
Hotel Villa Fontaine Grand Tokyo Shiodome Manager 於 2023年5月6日的回應
Thank you very much for staying Hotel Villa Fontaine Grand Tokyo Shiodome.We appreciate your feedback regarding your stay.We are relieved to hear that you were able to spend a comfortable time.Constantly,we are striving to further improve our service. We look forward to serving you again.

8/10 不錯

Chi Hang

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 5 晚
Hotel Villa Fontaine Grand Shiodome Manager 於 2023年4月30日的回應
Dear Guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Villa Fontaine Grand Shiodome Manager

8/10 不錯

Mei Ching

於 2023 年 4 月住了 3 晚
Hotel Villa Fontaine Grand Tokyo Shiodome Manager 於 2023年5月30日的回應
Thank you very much for staying Hotel Villa Fontaine Grand Tokyo Shiodome.We appreciate your feedback regarding your stay.We are relieved to hear that you were able to spend a comfortable time.Constantly,we are striving to further improve our service. We look forward to serving you again.