Dear Guest,Thank you for staying at Oakwood Premier Tokyo and for taking the time to share your experience with us.We regret to hear that your recent stay did not meet your expectations. Your feedback is valuable to us, and we will share your remarks with our team to take the necessary steps to improve our guests' experiences in the future.We hope that you will consider staying with us again so that we may have the opportunity to provide you with the exceptional Oakwood hospitality that we strive for.In the meantime, we remain sincerely yours,Oakwood Premier Tokyo
10/10 優異
Pamela
親子同遊
2023年12月29日
讚好:整潔度、設施服務和住宿狀況
I would stay here again on my next visit to Tokyo.
Pamela
於 2023 年 12 月住了 3 晚
Oakwood Premier Tokyo 於 2023年12月29日的回應
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to hear that you enjoyed your time and that you would like to stay again. We sincerely look forward to welcoming you back.With best regards,Oakwood Premier Tokyo
8/10 不錯
HUICHEN
家人同遊
2023年12月19日
讚好:整潔度和客房舒適度
HUICHEN
於 2023 年 12 月住了 4 晚
Oakwood Premier Tokyo 於 2023年12月20日的回應
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to hear that you enjoyed your overall stay with us. We will share your score with the team as reference for any improvements we can make.We hope that you will give us another opportunity to accommodate you again and provide you with the true Oakwood Hospitality we strive for. In the meantime, we remain sincerely yours,Oakwood Premier Tokyo
10/10 優異
Yuk Pui
家人同遊, 伴侶同遊
2023年11月24日
讚好:整潔度、設施服務和住宿狀況
Location is excellent. Very nice check in and check out experience. Staffs at front desk are all equipped with knowledge and experienced, and they are all in very good spoken English. Room is clean and tidy with all utilities available for service apartment at 5 stars hotel level. Will come back if I visit Tokyo next time.
Yuk Pui
於 2023 年 11 月住了 4 晚
Oakwood Premier Tokyo 於 2023年11月29日的回應
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are delighted to hear that you enjoyed your overall stay. Our Guest Services will also be overjoyed to hear that they were able to provide you with memorable services.We sincerely look forward to welcoming you back again for your next Tokyo visit!In the meantime, we remain sincerely yours,Oakwood Premier Tokyo
10/10 優異
Chit
家人同遊
2023年10月30日
讚好:整潔度、設施服務和住宿狀況
酒店就在車站旁邊,非常方便。
Chit
於 2023 年 10 月住了 3 晚
Oakwood Premier Tokyo 於 2023年11月2日的回應
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your feedback with us. We are pleased to hear that you enjoyed your overall stay and that our location was beneficial to your experience in Tokyo. We sincerely look forward to welcoming you back again in the future!With best regards,Oakwood Premier Tokyo
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your feedback with us.We very much regret to hear of your negative experience, especially when you were looking forward to your stay with us. Please accept our sincerest apologies for any inconvenience we have caused you.We truly appreciate your comment and will make sure to share them with the team to improve our operations and avoid similar incidents from happening in the future.We hope that you will give us another opportunity to accommodate you and provide the true Oakwood Hospitality we strive for.In the meantime, we remain yours sincerely,Oakwood Premier Tokyo
8/10 不錯
Sik Wing
2023年9月1日
讚好:整潔度和住宿狀況
Convenient
Sik Wing
於 2023 年 8 月住了 3 晚
Oakwood Premier Tokyo 於 2023年9月1日的回應
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to find that you enjoyed your overall stay. We sincerely look forward to welcoming you back again in the future!With best regards,Oakwood Premier Tokyo
10/10 優異
Teresa
2023年6月9日
讚好:整潔度和客房舒適度
Teresa
於 2023 年 6 月住了 3 晚
Oakwood Premier Tokyo 於 2023年6月15日的回應
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to hear that you enjoyed your overall stay with us. We sincerely look forward to welcoming you back again in the future! With best regards,Oakwood Premier Tokyo
10/10 優異
Mo
2023年6月4日
Mo
於 2023 年 6 月住了 2 晚
Oakwood Premier Tokyo 於 2023年6月6日的回應
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to hear that you enjoyed your stay with us.We sincerely look forward to welcoming you back again!With best regards,Oakwood Premier Tokyo
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to hear that you enjoyed your overall stay. We have noted your experience regarding the entrance and will share your comments with the team to improve our future guests' journeys.We hope that you will give us another opportunity to provide you with the true Oakwood Hospitality we strive for. In the meantime, we remain sincerely yours,Oakwood Premier Tokyo
10/10 優異
Ying Hung
2023年3月1日
Ying Hung
於 2023 年 2 月住了 1 晚
Oakwood Premier Tokyo 於 2023年3月2日的回應
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are delighted to hear that you enjoyed your stay and we sincerely look forward to welcoming you back. With best regards,Oakwood Premier Tokyo
8/10 不錯
Chaohsiu
家人同遊
2023年2月11日
讚好:整潔度和客房舒適度
Chaohsiu
於 2023 年 2 月住了 2 晚
Oakwood Premier Tokyo 於 2023年2月13日的回應
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to hear that you enjoyed your stay and sincerely look forward to welcoming you back. With best regards,Oakwood Premier Tokyo
8/10 不錯
Jui Ching
家人同遊
2023年1月30日
讚好:整潔度和客房舒適度
Jui Ching
於 2023 年 1 月住了 2 晚
Oakwood Premier Tokyo 於 2023年2月1日的回應
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to hear that you enjoyed your overall stay and sincerely look forward to welcoming you back. With best regards,Oakwood Premier Tokyo
10/10 優異
Alex
多人同遊
2022年12月25日
讚好:整潔度和客房舒適度
Alex
於 2022 年 12 月住了 5 晚
Manager 於 2022年12月26日的回應
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us via hotels.com.We are pleased to hear that you enjoyed your stay and sincerely look forward to welcoming you back.Sincerely,General ManagerOakwood Premier Tokyo
10/10 優異
Shin Chin
2022年12月1日
Shin Chin
於 2022 年 11 月住了 1 晚
General Manager 於 2022年12月4日的回應
Dear Guest,Thank you very much for your loyal support at Oakwood Premier Tokyo and for taking the time to provide us with your feedback on Hotels.com.We are thrilled to learn that your overall stay experience was satisfactory. Such great feedback is encouraging to our associates.We look forward to welcoming you back to Oakwood Premier Tokyo, your home away from home, in the near future.Kind regards,General ManagerOakwood Premier Tokyo
10/10 優異
Shin Chin
2022年11月27日
Shin Chin
於 2022 年 11 月住了 2 晚
GM 於 2022年11月30日的回應
Dear Guest, Thank you very much for staying with us and taking the time to provide us with your feedback on Expedia. We are thrilled to learn that your overall stay experience was satisfactory. Such great feedback is encouraging to our associates. We look forward to welcoming you back to Oakwood Premier Tokyo, your home away from home, in the near future. Kind regards, General Manager
10/10 優異
WING YAM
家人同遊
2022年11月23日
讚好:整潔度、設施服務和住宿狀況
The staff are very friendly and helpful. Room is big and spacious. Very clean and new. Everything is good.
WING YAM
於 2022 年 11 月住了 5 晚
GM 於 2022年11月24日的回應
Dear Guest, Thank you very much for staying with us and taking the time to provide us with your wonderful comment on Expedia. We are pleased to learn that you enjoyed our service and guest room. Such positive feedback is really encouraging to our associates. Thank you ;-) We look forward to welcoming you back to Oakwood Premier Tokyo, your home away from home, in the near future. Kind regards, General Manager
10/10 優異
YI HSUAN
商務旅客
2022年11月13日
讚好:整潔度和客房舒適度
YI HSUAN
於 2022 年 11 月住了 3 晚
GM 於 2022年11月15日的回應
Dear Guest, Thank you very much for staying with us and taking the time to provide us with your feedback on Hotels.com. We are pleased to learn that your overall stay experience was satisfactory. Such great feedback is really encouraging to our staff. We look forward to welcoming you back to Oakwood Premier Tokyo, your home away from home, in the near future. Kind regards, General Manager
10/10 優異
SHIHKAI (Taipei)
親子同遊
2022年10月23日
讚好:整潔度、設施服務和住宿狀況
Excellent!
SHIHKAI
於 2022 年 10 月住了 3 晚
GM 於 2022年10月23日的回應
Dear Guest, Thank you very much for staying with us and taking the time to provide us with your feedback on Expedia. We are thrilled to learn that your overall stay experience was satisfactory. Your great feedback is encouraging to our staff. We look forward to welcoming you back to Oakwood Premier Tokyo, your home away from home, in the near future. Kind regards, General Manager
10/10 優異
Eunice
2022年8月31日
讚好:整潔度和客房舒適度
Eunice
於 2022 年 8 月住了 1 晚
GM 於 2022年9月1日的回應
Dear Guest, Thank you very much for your loyal support at Oakwood Premier Tokyo and for taking the time to provide us with your feedback on Hotels.com. We are thrilled to learn that your overall stay experience was satisfactory. Such great feedback is encouraging to our associates. Thank you ;-) We look forward to welcoming you back to Oakwood Premier Tokyo, your home away from home, in the near future. Kind regards, General Manager
10/10 優異
Eunice
2022年8月29日
讚好:整潔度和客房舒適度
Eunice
於 2022 年 8 月住了 1 晚
GM 於 2022年9月1日的回應
Dear Guest, Thank you very much for staying with us and taking the time to provide us with your feedback on Hotels.com. We are thrilled to learn that your overall stay experience was satisfactory. Such great feedback is encouraging to our associates. Thank you ;-) We look forward to welcoming you back to Oakwood Premier Tokyo, your home away from home, in the near future. Kind regards, General Manager
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are happy to learn that your overall stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are happy to learn that your overall stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are happy to learn that your overall stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
真實旅客
伴侶同遊
2020年1月26日
讚好:整潔度、設施服務和住宿狀況
Convenient. Fast check in and check out. Very good hotel condition.
真實旅客
於 2020 年 1 月住了 1 晚
GM 於 2020年1月29日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Expedia. We are happy to learn that your overall stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
真實旅客
伴侶同遊
2020年1月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A very cozy hotel and extremely convenient location
真實旅客
於 2020 年 1 月住了 1 晚
GM 於 2020年1月23日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Expedia. We are happy to know that your overall stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
真實旅客
多人同遊
2020年1月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2020 年 1 月住了 1 晚
GM 於 2020年1月15日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are happy to know that your overall stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
真實旅客
2020年1月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 12 月住了 12 晚
GM 於 2020年1月7日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Expedia. We are happy to know that your overall stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
Ying Chau
家人同遊
2020年1月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The room is big and clean
The room is big and clean and well equipped
The location is convenient for transportation and shopping
Ying Chau
於 2019 年 12 月住了 3 晚
GM 於 2020年1月6日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are happy to know that your overall stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
CHENG-EN
2020年1月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHENG-EN
於 2019 年 12 月住了 3 晚
GM 於 2020年1月23日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are happy to know that your overall stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
8/10 不錯
真實旅客
家人同遊
2019年12月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good
真實旅客
於 2019 年 12 月住了 8 晚
GM 於 2020年1月6日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are happy to know that your overall stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
真實旅客
商務旅客
2019年12月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 12 月住了 3 晚
GM 於 2019年12月24日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are pleased to know that your stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
8/10 不錯
真實旅客
2019年12月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 11 月住了 3 晚
GM 於 2019年12月12日的回應
Dear Guest,
Thank you very much for staying with and taking your time to provide us your feedback on Hotels.com. We are happy to know that your stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
真實旅客
2019年12月3日
真實旅客
於 2019 年 11 月住了 3 晚
GM 於 2019年12月5日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Expedia. We are happy to know that your stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
victor
2019年11月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent location convenient to go anywhere, just a bit costy!
victor
於 2019 年 11 月住了 4 晚
GM 於 2019年11月22日的回應
Dear Guest,
Thank you for staying with us and taking your time to provide us your feedback on Hotels.com. We are happy to hear that you enjoyed our convenient location. We value your opinion and look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
真實旅客
2019年11月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 11 月住了 2 晚
GM 於 2019年11月17日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Expedia. We are happy to know that your stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
真實旅客
2019年10月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 10 月住了 8 晚
GM 於 2019年11月1日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are happy to know that your stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
ChiaChen
2019年10月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ChiaChen
於 2019 年 10 月住了 1 晚
GM 於 2019年10月21日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are pleased to know that your stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
ChiaChen
2019年10月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ChiaChen
於 2019 年 10 月住了 1 晚
GM 於 2019年10月10日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are pleased to hear that your stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
Krystle
家人同遊
2019年8月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location. Excellent room design, very comfortable. Good English level of the front desk lady.
Krystle
於 2019 年 8 月住了 1 晚
GM 於 2019年8月26日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Expedia. We are happy to know that your stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
真實旅客
2019年8月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 8 月住了 3 晚
GM 於 2019年8月19日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are pleased to know that your stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
真實旅客
2019年8月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 5 月住了 1 晚
GM 於 2019年8月18日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are pleased to know that your stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
Dear Guest,
Thank you for staying with us and taking your time to provide us your feedback on Hotels.com. We are happy to know that your stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
Eric
2019年8月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Eric
於 2019 年 7 月住了 9 晚
GM 於 2019年8月7日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are pleased to know that your stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager
10/10 優異
Shau-Tang
2019年7月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Shau-Tang
於 2019 年 7 月住了 2 晚
GM 於 2019年7月29日的回應
Dear Guest,
Thank you very much for staying with us and taking your time to provide us your feedback on Hotels.com. We are pleased to know that your stay experience was satisfactory. We look forward to welcoming you back to Oakwood Premier Tokyo in the near future.
Kind regards,
General Manager