The room was quite good with a bed that fit 2 adults and a 9 years old kid. But the room was quite warm and we were not able adjust the air con. We ended up open the little gap of window and switched on the air refresher machine provided in order to cool us down to sleep. Other than that, they changed the bath towels everyday and have our room beddings change every 3 days. My daughter grabbed an icing biscuit from the lobby as her treat. We already had an expectation of how small the room was.
The hotel is under renovation, so the lobby and a number of floors are boarded up and not accessible. In order to access the hotel, you have to go through a coffee shop. I was not informed of the renovation when I booked the hotel, this information should have been provided since it may affect my decision on whether to choose this hotel or a different one.
Arnold
於 2019 年 10 月住了 3 晚
Front Desk Manager 於 2019年10月26日的回應
Dear Mr Arnold
Thank you for your review regarding your stay at the b akasaka mitsuke. We sincerely apologize for the inconvenience caused by the renovation during your stay. We are hoping to improve our facilities so that we can serve guests better. We posted the dates for the renovation on all websites for our hotel. We are sorry that you did not see it. We hope we will be able to serve you better the next time.
The room is clean but a bit old. Location is convenient
Icyeddie
於 2019 年 6 月住了 1 晚
the b tokyo akasaka-mitsuke Hotel Manager 於 2020年2月24日的回應
Thank you for writing us a review regarding your stay at the b akasaka mitsuke. We are proud of our strategic location which is convenient for guests to explore around Tokyo.
Our hotel reopened after renovation the other day.
I hope you will use our service again.
Sincerely yours.
Good location near metro station only 3 mins walk. There are big Camera near by, drug store, restaurants, 24 hours store for meal, free coffee in the lobby that you can enjoy in the room or take away
Hsin Wen
於 2019 年 1 月住了 2 晚
Front Desk Manager 於 2019年1月23日的回應
Dear Mr/Ms Hsin Wen
Thank you for your review regarding your stay at the b akasaka mitsuke. We are happy to hear that you had enjoyed staying at our hotel. We are also glad that you had fun exploring our area and around Tokyo and liked the free coffee service. We hope we will be able to see you again soon.